This is Vicki. The unit was very clean and you cannot beat the view, but it definitely needs updates. This is where the good stuff ends.
The first thing we noticed is the very musty odor, almost like someone has smoked in the unit for years, and the odor just "stuck". Tearing out the carpeting would probably go a long way in correcting this problem.
The second problem is that the screen door leading to the balcony is broken, it won't even slide on the hinges and came completely off when we tried to open the door. We brought this to Briana's attention and she said she just found out about it that morning. This thing has been broken for a very long time - you could tell by the condition of it.
The third thing is that the WIFI does not work! The signal is so weak that it renders it useless (how does this happen in a popular resort area, we're not in the middle of the woods). We used our hot spots on our mobile phones and had a very strong signal.
There are some dishes for the kitchenette, and dish soap.... but no towels! We ended up using the two bathroom hand towels that were provided, in order to dry dishes after using them. Plus, only one additional roll of toilet paper (for two people staying three days). No instructions as to where to take trash, where to get additional supplies, no brochures for restaurant recommendations.
When we pointed out the maintenance deficiencies to Briana, we were met with hostility and were told that we would get a full refund but that she wanted us "out of her unit". Granted, my husband was less than his charming self when he reached out to her, but chalk that up to weary road travelers and the awful musty stench that hits you like a wall the second you open the door.... and then the other problems (well....) But instead of addressing the problems and asking what she could do to correct them, we were told to leave the unit. Which we did NOT of course, because we were in a contract and we did absolutely nothing wrong to warrant such treatment. Randy smoothed things over the next day, just to maintain some "peace", but really Briana, you need to learn customer service! And perhaps you should visit the unit from time to time so that you can see firsthand the condition that it is in.
We ended up dealing with the smell issue by purchasing a bottle of Febreeze and sprayed it throughout a couple times a day, plus scented candles; however, those things are problematic for me due to asthma.