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伊克諾套房酒店 (Triadelphia - Wheeling)的評價

2 out of 5
伊克諾套房酒店 (Triadelphia - Wheeling)
87 Jenkins Lane, Triadelphia, WV

評價

7.2

不錯

10 分評分，優異；592 則評價中有 152 則" "
8 分評分，不錯；592 則評價中有 205 則" "
6 分評分，一般；592 則評價中有 120 則" "
4 分評分，欠佳；592 則評價中有 70 則" "
2 分評分，很差；592 則評價中有 45 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

6.8/10 

設施服務

6.8/10 

住宿狀況

7.4/10 

環保程度

評價

6/10 一般

Justin

家人同遊
不滿：整潔度、設施服務和住宿狀況
Very runned down rooms, bedding and pillows had stains, ceiling in showers where discolored with wet spots and pealing paint
於 2024 年 4 月住了 2 晚

2/10 很差

Samantha (Akron)

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚

2/10 很差

Dora

多人同遊
不滿：整潔度、設施服務和住宿狀況
Every where I looked was dirty. Lobby area furniture, every wall and floor. It smelled like smoke in several areas. Our bathrooms had mold on the ceilings and walls. Tubs and toilets were dirty. We checked in and out as soon as we found another hotel. Less than 1 hour. The desk clerk never asked why and just gave us our money back. We should have read the other reviews. The manager and owners should read them too.
於 2024 年 4 月住了 2 晚

2/10 很差

Kimberly

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room smelled bad. We were woken at 6 AM because my 10 year old thought there was a bug in his ear. Found out there was a tiny red ant infestation thoughout entire room that we had not seen the night before. They were everywhere, including in his ear! I had to pour some water into his ear to flush the ant out. We told the frony desk, and his response was "that sucks". And he said they had been trying to get rid of the ants but they kept coming back! Red ants bite, so we also had ant bites from sleeping in a bed with ants. Never dealt with anything like this. This is the 4th time we've stayed at this hotel, and we had planned to stay there at the end of the month for another wrestling dual, but they definitely won't be happening.
於 2024 年 4 月住了 1 晚

10/10 優異

chris

於 2024 年 4 月住了 2 晚

4/10 欠佳

Kevin

家人同遊
不滿：設施服務和住宿狀況
There were broke down cars in the parking lot. Every doorway had cigarettes everywhere and the hallways smelled like weed. One door didn’t even have a door handle. You had to stick your hand in a rusty hole. That’s a great way to get tetanus.
於 2024 年 4 月住了 1 晚

10/10 優異

Carah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location and price perfect for Highland sports complex.
於 2024 年 4 月住了 1 晚

8/10 不錯

Amber

家人同遊
讚好：設施服務
不滿：職員與服務
We called to have more towels brought up to us and they never brought any. The tv didn't work we told them about it and they were supposed to come help and never showed up.
於 2024 年 4 月住了 1 晚

8/10 不錯

Scott

家人同遊
讚好：設施服務
Employees was very nice very helpful and just awesome
於 2024 年 3 月住了 1 晚

4/10 欠佳

Louis

不滿：整潔度和住宿狀況
Cleanliness standards were very poor
於 2024 年 3 月住了 1 晚

8/10 不錯

John

家人同遊
Good for the price
於 2024 年 3 月住了 1 晚

2/10 很差

Gary

讚好：職員與服務
不滿：設施服務和住宿狀況
I left after checking in
於 2024 年 3 月住了 1 晚

8/10 不錯

Anna

於 2024 年 2 月住了 1 晚

10/10 優異

Tim

於 2024 年 2 月住了 1 晚

6/10 一般

SREENIVAS (MISSISSAIGA)

於 2024 年 1 月住了 1 晚

6/10 一般

Anna

伴侶同遊
Floors are very cold
於 2024 年 1 月住了 1 晚

2/10 很差

Ariann

不滿：整潔度、職員與服務和住宿狀況
Beds were concave just looking at them. Tv didn't work, husband had to hook up cable and screen was like watching tv in the '70's. Bathrooms were a disaster, tubs were dirty.
於 2023 年 12 月住了 3 晚

10/10 優異

Jordan

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很差

William

親子同遊
不滿：設施服務
Mold was found in the bathroom on the ceiling, overall cleanliness was missing. The room looked as though it hadn’t been cleaned in months. I reserved for 4 people 2 of which are children and there were missing outlet covers. Due to the sanitary concerns we left early and drove home late at night.
於 2023 年 12 月住了 1 晚

10/10 優異

Christine

於 2023 年 12 月住了 1 晚

10/10 優異

Sherry

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Luz

讚好：職員與服務和住宿狀況
Room cleanliness
Room smelled musty. Carpets didn't look like they were vacuumed. Bed linen didn't smell fresh or clean. Pillows were flat.
於 2023 年 11 月住了 2 晚

4/10 欠佳

Joshua

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 11 月住了 1 晚

6/10 一般

Kendall

讚好：整潔度和住宿狀況
不滿：客房舒適度
於 2023 年 11 月住了 2 晚

2/10 很差

Cal

於 2023 年 11 月住了 1 晚

2/10 很差

Robert

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
It was dirty, paint 🎨 was falling off the door frame. The spickit and the water valve in the bathtub was falling off.
於 2023 年 10 月住了 2 晚

2/10 很差

Ken

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
While room was clean, the first room they tried to check me into smelled like a septic tank. Second room had the ceiling falling in above the shower. Do not stay here.
於 2023 年 10 月住了 1 晚

2/10 很差

Natasha

不滿：整潔度和職員與服務
Do not go to this hotel if you're a person of color I walked in with a great friend of mine to find out after paying through Expedia that the front desk says they are no longer accepting locals due to the vandalism and tearing up rooms now we all know that's not even a thing there's no such thing as a hotel making it only for out of towners or only for locals I'm going to look more into this because I believe I have a case right here! So again do not spend your money at this hotel because they do not like brown people
於 2023 年 10 月住了 1 晚

8/10 不錯

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 4 晚

2/10 很差

Kathleen

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible - roach in the room, unbelievably moldy bathroom (ceiling, walls), pealing walls in the bathroom, plus it was super loud all through the night to early morning (still ongoing noise by 3:45 am) - slamming doors, people screaming, alarms going off. I was given a number to text with issues. I texted 4 times with no response. I would have gone to the front desk but with the screaming I was not comfortable leaving the room. It was a terrible stay. I would highly recommend staying elsewhere.
於 2023 年 10 月住了 1 晚
Tom 於 2023年10月17日的回應
I am sorry you were not satisfied with your experience at our hotel. Thank you for letting us know of your concerns and they will be addressed.

6/10 一般

Olga (mechanicsburg)

家人同遊
不滿：住宿狀況
It was a quick stop , but kind of disappointed. Hotel is very old ,needs some improvements. Breakfast is very sad . I think its better not to even offer.
於 2023 年 10 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you for staying with us and letting of know about your experience. I am sorry that you were not satisfied with your stay.

2/10 很差

Vernon

家人同遊
不滿：住宿狀況
Rooms were unbelievably dirty. Linens stained and smelly. Room door lock was broken. Front desk staff were nice and helpful, but that was the only positive.
於 2023 年 10 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you for taking the time to rate your stay with us. I am sorry that your were not satisfied with your experience while with us. I do hope this finds you well.

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It is handy, safe and overall pretty nice
於 2023 年 10 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you for taking the time to rate your stay with us. I hope this finds you well and that you are having a wonderful week.

10/10 優異

Rhys

於 2023 年 10 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you for your rating of our hotel and your experience while with us. I hope this finds you well and that you have an amazing week.

10/10 優異

Rhys

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2023 年 9 月住了 2 晚
Tom 於 2023年10月17日的回應
Than you for staying with us and taking the time to rate your experience. I hope this finds you well and that you have a wonderful week.

6/10 一般

Damika

家人同遊
讚好：整潔度
於 2023 年 9 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you for staying with us and taking the time to rate your experience. I am sorry you were not satisfied with your stay. I do hope you have a wonderful day and the rest of your week.

6/10 一般

frank

商務旅客
讚好：職員與服務
不滿：住宿狀況
Room was clean but very old
於 2023 年 9 月住了 2 晚
Tom 於 2023年10月17日的回應
Thank you for taking the time to fill out the survey and rating your experience with us. I hope if you are ever in the area again, you will stay with us.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you for taking the time to rate your experience while at our hotel. I hope if you are ever in the area you will join us again.

8/10 不錯

dale

多人同遊
讚好：職員與服務
STAFF WAS VERY FRIENDLY WOULD LIKE TO HAVE SMOKING ROOMS AVAILABLE
於 2023 年 9 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you for staying with us and taking the time to rate your experience. If you are ever in the Triadelphia area, I hope you will join us again.

2/10 很差

Shimul

於 2023 年 8 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you taking the time to rate your experience while at our hotel. I am sorry you were not completely satisfied while with us, but if you are in the area in the future, I hope you will join us again.

8/10 不錯

Sean

讚好：設施服務
不滿：住宿狀況
Property in dire need of a bit of renovations, revamping and sprucing up!!!
於 2023 年 8 月住了 2 晚
Tom 於 2023年10月17日的回應
Thank you for staying with us and taking the time to rate your experience. I hope if you are in the area you will stay with us again.

4/10 欠佳

Michelle (THE PLAINS)

家人同遊, 親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
I took several pictures of my room. The paint was peeling off the ceiling in several parts of the room. The headboard was hanging off one of the beds. Marks on walls. I had two children and was a bit concerned.
於 2023 年 8 月住了 1 晚
Tom 於 2023年10月17日的回應
Thank you for taking the time to rate your experience while at our hotel. Thank you as well for bringing your concerns to our attention. I hope this finds you well and that you have a wonderful week.

2/10 很差

Donnie

不滿：整潔度和職員與服務
於 2023 年 8 月住了 1 晚

4/10 欠佳

Anamika

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
the refrigerator and lights were not working in the room
於 2023 年 8 月住了 1 晚

8/10 不錯

Gregory

多人同遊
A place to sleep.
於 2023 年 8 月住了 1 晚

10/10 優異

Richard

親子同遊
讚好：整潔度和職員與服務
不滿：設施服務
Great deal on the road- nice staff.
於 2023 年 7 月住了 1 晚

10/10 優異

Colleen

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚

2/10 很差

Samundra

多人同遊
不滿：整潔度和職員與服務
Weird smelling rooms.
於 2023 年 7 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Could use a small coffee maker in the room. Front desk personnel were halpful and courteous as well as friendly. Love that is within walking distance to the Cherokee Trading Post. 😊
於 2023 年 7 月住了 1 晚

4/10 欠佳

Shusil

親子同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
A good property and good with budget. However, the front desk experience was terrible. The two men on the front desk were not friendly at all. We were there at 9:30 pm, the check in process to a while, I was ok with that. When we went to the room, the room was good based on the price we paid. No complaints at this point. My spouse went to bathroom for shower but water did not drain out. I went to the front desk for help. One guy came to the room and tried but did not work. Than second guy came and tried that did not work either. I asked for another room. They eventually agreed to switch to another room. We moved to a new room but there were no towels and I walked to the front desk, one guy brought a couple of towels. But another man was saying to his coworker that they don't need extra towels because they already showered. Haha that was terrible. They did not even said sorry for the inconvenience. They were kinda rude. I didn't even use their towels and eagerly wait to the morning to get out from there. I won't go there for sure.
於 2023 年 7 月住了 1 晚