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关于特立尼达温德姆旅程住宿汽车旅馆的点评

2 out of 5
特立尼达温德姆旅程住宿汽车旅馆
702 W Main St, Trinidad, CO

点评

6.6
10 分 - 超赞。88 条好评，共有 356 条点评" "
8 分 - 还可以。92 条好评，共有 356 条点评" "
6 分 - 一般。60 条好评，共有 356 条点评" "
4 分 - 很差。42 条好评，共有 356 条点评" "
2 分 - 糟糕。74 条好评，共有 356 条点评" "

7.0/10

清洁度

7.8/10

员工和服务

5.8/10

服务设施

6.0/10

住宿条件和设施

7.0/10

环保

点评

10/10 超赞

Ronald S

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Very nice place to stay needs a little TLC but overall it’s very nice
2024 年 1 月入住 1 晚
GM 于 2024年02月21日 的回复
Dear Ronald,Thank your for your stay at Travelodge By Wyndham in Trinidad. We take every guest's input seriously, and will continue to ensure the highest level of guest satisfaction.Best regards,Customer service teamTravelodge By Wyndham Trinidad, CO

10/10 超赞

Lucy

2023 年 11 月入住 1 晚

10/10 超赞

MAJELLA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good facilities and location and amazing customer service!
2023 年 10 月入住 1 晚

2/10 糟糕

Antonio

2023 年 10 月入住 1 晚

4/10 很差

Jaidyn

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The staff was very polite and helpful the entire stay. They were clearly doing their best- but our room was disgusting. Long black hairs around sink shower, bug corpses littered on floor and window sill, patio had bird poop all over it. Just underwhelming in comparison to some of the other hotels in the area.
2023 年 9 月入住 2 晚

8/10 还可以

Timothy

满意：员工和服务，清洁度
不满意：住宿条件和设施
The staff was super friendly and helpful. The room was clean and spacious. It is right next to the highway so I’m glad I brought earplugs. Also, the exterior seemed to be in shambles. Easy access to downtown area was really nice.
2023 年 9 月入住 3 晚

10/10 超赞

Adam

Great customer service. Room was clean and many things were updated.
2023 年 9 月入住 2 晚

6/10 一般

Adam

团体旅客
满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Meh
The place is pretty run down, but staff was wonderful and the mattresses were excellent. Disappointed that there was no breakfast, especially for the price we paid. But they did have good coffee.
2023 年 9 月入住 1 晚

6/10 一般

Gregory

满意：住宿条件和设施，清洁度
2023 年 9 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Trinidad
Very comfortable room! Excellent bed with great pillows. Lots of room in bathroom. Quiet and clean!
2023 年 9 月入住 2 晚

2/10 糟糕

Sam

商务旅客
满意：客房舒适度，清洁度
2023 年 9 月入住 1 晚

8/10 还可以

claire

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
The staff were super friendly. I was in the area to look at houses so I talked to them about their experience with the area. They were helpful and good at their jobs. The room wasn't huge but it had everything I needed and it was clean. The air conditioner was very powerful.
2023 年 9 月入住 1 晚

10/10 超赞

Crystal

2023 年 8 月入住 1 晚

6/10 一般

Robert

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Sorry Patricia but i was bitten in several areas on my body by something that left a circle a bites. thats how bedbugs feed. not happy about it.
2023 年 8 月入住 1 晚

10/10 超赞

Johnnie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff was very helpful and friendly the room was very nice and very clean
2023 年 7 月入住 1 晚

6/10 一般

Lucero

满意：员工和服务，清洁度
Holes in the ceiling around the light. Stinky smell in the entryway.
2023 年 7 月入住 1 晚

10/10 超赞

timothy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

8/10 还可以

Deborah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The first room smelled but the staff was so polite as they put us into a different room which was fine. Unfortunately the hotel sits just off the highway and a very busy street so it was very noisy at times.
2023 年 7 月入住 2 晚

8/10 还可以

Jillian

与家人出行
满意：住宿条件和设施，清洁度
So close to shopping and restaurants and gas station!
2023 年 7 月入住 2 晚

2/10 糟糕

Gloria

2023 年 7 月入住 1 晚

2/10 糟糕

Aaron

不满意：清洁度、员工和服务、住宿条件和设施
Filthy property needs repair and needs fumigation and unhelpful owner the staff are helpful
2023 年 7 月入住 1 晚
GM 于 2023年07月19日 的回复
Dear Aaron,You took our two white comforters to cover for your car because of rain, fear of hail, and your car is 50k, and more valuable. You had no respect for our property. You asked for 2 more blankets, we provided. We didn't charged you for the damage. You stayed the entire night and didn't check out until morning but called Expedia and claimed differently. When your demand for a refund is not granted, you gave us a one star.

10/10 超赞

Courtney

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
My kids and I were driving into a huge thunderstorm at night and needed somewhere to stay quick. The staff was friendly and helpful. It’s an older motel, but being redone and very clean.
2023 年 7 月入住 1 晚

10/10 超赞

Diana M

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
No free breakfast. No pool
2023 年 7 月入住 2 晚

8/10 还可以

Thomas

2023 年 6 月入住 1 晚

4/10 很差

Connie

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Staff was very nice but the facility was in a state of disrepair. Room was clean, but needs upgrading and paint. The outside of the building was the same way. It looked like it was in a state of transition. Bed was comfortable and linens were clean. Had a dead bug on the bathroom counter. Disappointed. Thought it would be a little nicer since it was a Wyndham.
2023 年 6 月入住 1 晚

10/10 超赞

Daniel

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

6/10 一般

Joann

不满意：住宿条件和设施，清洁度
2023 年 6 月入住 1 晚

8/10 还可以

Daniel

满意：员工和服务，清洁度
The day I checked in, the Housekeeping Manager was holding down the check in desk. She went out of her way to get me settled after a long day in the saddle.
2023 年 6 月入住 1 晚

10/10 超赞

Joseph

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚

8/10 还可以

karen

团体旅客
满意：员工和服务，清洁度
There are only two hotel options for staying in town in Trinidad and I really wanted to be able to park and wonder around town. Although some of the reviews are less than desirable, I decided to take a chance and am happy that I did. The outside and lobby appearance is a bit run down and dated; however, my room, itself, was updated, clean and comfortable. Good bed, good linens, marble counters on two sinks, fridge, micro wave, and toiletries in sustainable containers all get points from me. The only thing that I missed was not having a coffee maker in the room; but, somehow I managed to get some coffee in the lobby.
2023 年 5 月入住 1 晚

4/10 很差

真实旅客

不满意：员工和服务
No coffee in room so thought I could get a cup in the morning in the lobby. Doors were locked at 6:30am-no access to lobby. No one in site, not a person to be found. If coffee isn't provided in room, at least, have coffee in lobby. Also, breakfast was supposed to be included but again nothing available.
2023 年 4 月入住 1 晚

8/10 还可以

Jose Juan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Todo bien
En general bien
2023 年 4 月入住 1 晚

8/10 还可以

Anthony

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This motel was very clean and comfortable. The person that checked us in was very polite.The beds were nice and so were the pillows. the rooms were quiet, the only thing to be aware of is limited parking for oversize vehicles. I would stay again if in area.
2023 年 3 月入住 1 晚

10/10 超赞

Angie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and friendly. Always a pleasant stay here.
2023 年 3 月入住 1 晚

6/10 一般

Joshua

2023 年 3 月入住 1 晚

2/10 糟糕

Charles

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible. I will never stay at any of your properties again
2023 年 3 月入住 1 晚

10/10 超赞

William

2023 年 3 月入住 2 晚

10/10 超赞

Robert

与家人及幼儿出行, 与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Fast check in, clean rooms.
2023 年 3 月入住 1 晚

2/10 糟糕

Rebecca，Draper

与家人出行, 商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
When we checked in the room was dirty.
2023 年 3 月入住 1 晚

6/10 一般

真实旅客

商务旅客
满意：客房舒适度，清洁度
不满意：员工和服务
Mid week check in took 20 minutes, way too long. Was the desk clerk in training? Weather strip on outside door was very poor. With no carpeting in the room, the floor was always cold.
2023 年 2 月入住 1 晚

2/10 糟糕

Nina

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I didn’t even stay because the room had bugs and the floor was a filthy mess I couldn’t believe it and then the lady wouldn’t even try to give me a different room to accommodate the room being in such ways! Never again will I even give that town money
2023 年 1 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very disappointed
I will be calling you… We tried to get into our room(1st room offerred) and locks were frozen so could not get in. Manager of hotel came to try himself and in his own words said “ locks were frozen”. He gave us another room, walked in with some difficulty getting in to that room. Then when in, tried getting out of door from inside and was locked in for period of time. Could not get out. We went to say we were not staying and wanted refund. Manager would not give it stating we had to go through this site and my email. VERY disappointed!!! Will NEVER stay at this site. After driving 12 straight hours and needing reputable GOOD service, this is definitely NOT the place!
2023 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No frills but comfortable and close to the Highway.
2022 年 12 月入住 1 晚

4/10 很差

Abigail

与配偶出行
满意：清洁度
不满意：住宿条件和设施，服务设施
There is no pool table as pictured and after two days of snow they did not shovel the sidewalks or put ice salt down. The parking lot was pure ice.

6/10 一般

Sebastien

满意：员工和服务
不满意：住宿条件和设施
Pictures of the property make it out to be a lot nicer than in actuality. Rooms are dark with little lighting. Bed comfort was average and location by the highway is noisy.
2022 年 11 月入住 1 晚

8/10 还可以

Andrea

2022 年 10 月入住 1 晚

8/10 还可以

Randall

2022 年 9 月入住 2 晚

10/10 超赞

Fredrick

2022 年 9 月入住 1 晚

2/10 糟糕

joe，Highlands Ranch

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
Place was run down. Floor was peeling, mildew in bathroom. Outside wall falling apart, paint inside was bad.
2022 年 9 月入住 3 晚

2/10 糟糕

Robin

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Checked in and front desk staff assigned us a room, someone was already in, and we walked in on another guest. Went back to the front desk and they gave us keys and another room that the keys didn’t work to. Went back to the front desk for a third time and was followed by a homeless person in the parking lot that was never asked to leave. The room itself (bed and furnishings were clean) however the floors were very unlevel in the bathroom area w/ VERY tight quarters for showering and toilet. The exterior is apparently undergoing a MUCH needed renovation and much of the property seems unused. Needless to say, I’ve stayed in Motel 6’s for half the price that were nicer. Surprised this property is allowed to carry a Wyndham brand name. Would not recommend.
2022 年 9 月入住 1 晚