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"Excellent position and views from the hotel, we also spotted Northern lights just from the hotel dock. The food breakfast and dinner (a la carte) was brilliant, fresh and tasty. The overall public place and the bar was clean and organized. The room was spacious and enough for a proper holiday. Unfortunately the heating system was not working, and that was "

"Lobby is nice , room was clean , soap smelled good "

"Every time I passed the reception except one time it was unoccupied. Several people were waiting. There was no way to adjust the temperature in the room or open the window. Yes there was a thermostat but it had no effect."

"Very helpful staff. Location good for most events. "

"Friendly, helpful staff, nothing too much trouble. Lovely room overlooking harbour, armchairs in room to sit and look out. Bed very comfortable, room was warm, not too hot. Food - excellent, lots of choice at breakfast, evening meal very good. Was advised at check in that rooms not cleaned everyday, this suited us as didn’t need/want this, if we needed anything we asked and this was addressed straight away. Highly recommend this hotel, would definitely book again."

"All fine. "

"Very disappointing that the hot tub was broken and had not been used for weeks. There was no attempt to fix it. When we arrived the main light in our room didn’t work and the kettle was also broken. However the location of the Hotel was perfect. Very central, with lovely views of the harbour. The breakfast, afternoon tea and evening meals were great and included in the price."

"Beautiful hotel, great amenities and polite staff. A shame that sauna was not included in the cost and very disappointed to see whale meat on the menu."

"Great location on the water while also in the city center. Breakfast was also good with many choices of food and beverage. Always seemed full with guests which also meant that check in was not until mid to late afternoon as they noted on their site. "