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Aparthotel

Zenao Appart'hôtels Troyes

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Zenao Appart'hôtels Troyes, in the city center, offers a stylish retreat with a sun-drenched terrace, buffet breakfast options, and a library. Multilingual staff assist guests, and dry cleaning services add convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • Breakfast available
The current price is HK$700
HK$801 total
includes taxes & fees
7 Jun - 8 Jun
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About this property

Zenao Appart'hôtels Troyes

  • Upscale aparthotel near Espace Argence
  • Located close to Museum of Modern Art and Basilique St-Urbain, Zenao Appart'hôtels Troyes provides a terrace, a hair salon and a library. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and train station pick-up service
    • Smoke-free property, concierge services and luggage storage
    • Multilingual staff, a TV in reception and a lift
    • Guest reviews say great things about the first-rate property condition
  • Room features
  • All guest rooms at Zenao Appart'hôtels Troyes include thoughtful touches, such as premium bedding, as well as amenities, such as free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Showers and free toiletries
    • Flat-screen TVs with digital channels
    • Kitchenettes, fridges and microwaves

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The price is HK$662
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includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM

Late check-in subject to availability

Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 9:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night

Service animals are welcome, and are exempt from fees

1 total pets

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.40 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Self-parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Seniors-only community.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Zenao Appart'hôtels Troyes pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Zenao Appart'hôtels Troyes?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Zenao Appart'hôtels Troyes on 7 Jun 2026 start from HK$700, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Zenao Appart'hôtels Troyes?

Self-parking is available for EUR 5 per night.

What time is check-in at Zenao Appart'hôtels Troyes?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to midnight for a fee of EUR 5.

What time is check-out at Zenao Appart'hôtels Troyes?

Checkout is at 10:00 AM. Late checkout is available for EUR 20 (subject to availability).

Where is Zenao Appart'hôtels Troyes located?

Located in the heart of Troyes, this aparthotel is within a 15-minute walk of Espace Argence, Museum of Modern Art and Basilique St-Urbain. Église Ste-Madeleine and Centre de Congrès de l’Aube are also within 15 minutes. Troyes Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 288 out of 573 reviews
Rating 8 - Good. 217 out of 573 reviews
Rating 6 - Okay. 42 out of 573 reviews
Rating 4 - Poor. 15 out of 573 reviews
Rating 2 - Terrible. 11 out of 573 reviews

Reviews

Verified

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Nice large studio apartment in great location. Walking distance to the town centre. Unfortunately the building is in the middle of a building site at the moment. It is however quiet. Would not recommend for mid summer as no aircon but with a fan was ok in cooler times.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great studio

Very serviceable and clean studio apartment in a quiet neighbourhood just outside of city centre. Loved having the balcony overlooking the river.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Central position

Very basic accommodation however spotlessly clean & very nice staff. Great position, approximately 10 min walk from centre of town. Secure underground car park. Good , inexpensive continental breakfast. Slightly odd that the hotel seemed to be part of a complex with assisted living for elderly!
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness
Decent overnight stay. Clean and tidy, great location. Challenging check-in/parking process. No air conditioning. Random selection of kitchenette equipment.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, communication
We like staying here and would stay there again.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Bo

Good: location with secure parking. Poor: standard and breakfast in an elderly home…
Stayed 1 night in Dec 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, room comfort, communication

One night stay enroute to Switzerland

We have stayed here many times enroute to Switzerland. We have always been very pleasedwith everything . However this time the APARTMENT HAD NOT BEEN CHECKED THOROUGHLY as only one small pan, no frying pan, no teaspoons,only one wineglass, no dishes to heat anything in microwave. The overall room was very clean and checkin very quick
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Suzanne

Disliked: Amenities
Reception was not manned and I missed the instruction to submit arrival details 24 hours in advance so we had to go for a walk and come back later. Apartment was large but not well equipped. I have stayed in much nicer places for a similar price. However, good underground parking and not far to walk into centre of old town. Situated in middle is decaying industrial site which was interesting!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, room comfort, communication

Well worth a visit

This is the second time we have stayed here and hopefully we will return next year and stay for a longer period. On first seeing the property from the road it appears to be derelict but once you are down the drive there is a new modern building. The original derelict part of the site is now being developed and it will be interesting to see the result. As stated in the details the apartments are part of a sheltered housing scheme for older people but don't let this put you off . The apartments are clean modern an very nicely furnished with windows opening onto,the canal. Parking is 5 euros a night in a secure carpark. The cathedral and town centre is a very short walk away and Troyes is a beautiful old city well worth a visit,
Stayed 1 night in Oct 2022
Verified

8/10 Good

Pierre

Liked: Cleanliness, amenities, communication
L’appartement est spacieux
Stayed 1 night in Feb 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, room comfort, communication
Séjour correct Personnel sympathique
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

valerie

Liked: Cleanliness, room comfort, communication

Parfait comme d’hab.. 😀

Résidence mixte près du centre ville, parking souterrain et accueil sympathique. Personnel discret et agréable. On attend avec impatience la fin des travaux.
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Aurélien

Disliked: Communication

Plus jamais

Décevant
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, room comfort, communication

Je recommande

Appart’hotel bien situé, beaucoup d’espace et très agréable. Bon accueil.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hamadi

Liked: Cleanliness, room comfort, communication
Très bon rapport qualité prix et tres bon acceuil de la part du directeur et de sa collaboratrice.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Pierre

Liked: Cleanliness
Disliked: Room comfort

C est plus un hopital qu un hotel...

On est logé dans une maison de retraite, tres bruyant avec un cours d eau agité le long de l etablissement
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Pascale

Liked: Amenities, communication
Chambre très vetuste, chambre vue sur travaux 😐 et très bruyante du côté de la cascade.😱 Parking payant L'avantage est d'être près du centre de Troyes Réceptionniste très accueillant 😃
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, amenities, property conditions & facilities, communication
…
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

gilles

Liked: Cleanliness

Correct mais sans plus

Établissement correct mais cependant parking payant alors que stipulé disponible. Literie un peu molle .
Stayed 1 night in Mar 2024
Verified

8/10 Good

rodolphe

Liked: Cleanliness, room comfort, communication
Bien sauf la literie trop molle
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication
spacious
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Jérémy

Liked: Cleanliness, room comfort, communication
Dommage qu'il soit pas précisé que le parking est souterrain donc limité en hauteur... De plus centre ville mais loin de tous commerce. Il faut aussi préciser que c'est dans une maison pour séniors, un peu spécial le concept.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Verified traveller

Liked: Communication
Disliked: Room comfort
Propreté accueil impeccables comme toujours mais literie très variable selon les chambres et cette fois ci très inconfortable. Difficulté aussi à régler le chauffage ( radiateur seulement dans la salle de bains donc ouvrir ou fermer la porte la nuit pour avoir une température correcte …)
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fabienne

Liked: Room comfort, communication

Petite halte

Très bonne idée des appartements hôtel dans une résidence pour personne âgés. Nous reviendrons pour une halte sur notre trajet. Petit déjeuner très bon. Il y a tout ce qu il faut.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Rob

Locatie prima, vlak bij centrum. Smalle bedden. Lawaai van de langsstromende rivier. Behulpzaam personeel.
Stayed 1 night in Sep 2023