Search Apartments in Tsukaguchi Station

"During a recent overnight trip to Universal Studios Japan, I stayed at The Park Front Hotel. While my check-in experience began with significant frustration, it was entirely salvaged by the exceptional service of two staff members, Morinaga and Soegami. The room I booked online was described as a "Luxury Floor Deluxe City View Twin Room" that accommodates four people. However, upon arrival, the initial staff member insisted the room could only sleep two and that I would need to purchase an additional room to accommodate the third person in my party. This resulted in an unforeseen expense of over $500, which was particularly stressful given the tight schedule of my trip. The situation was completely turned around when I returned to the hotel later that day and was assisted by Morinaga and Soegami. They graciously found a way to accommodate my party by downgrading my reservation to a room that could fit three people. I was more than happy with this solution and the minimal price difference. Their professionalism, courtesy, and willingness to find a solution were truly commendable, and I believe they should be recognized for their outstanding service. The downgraded room was very nice, and the hotel's location is excellent, with easy access to restaurants, train stations, and the park. The staff in general were also very nice and friendly. Despite the initial check-in issue, the experience was saved by the staff's professionalism."

"We were going to the Expo and we were worried about the rules which said no large baggage could be brought to the venue. All the lockers at the train station were full. Even though check in was not until 3 we decided to take a chance and brought our luggage to the hotel at noon. They were very helpful and let us place our luggage in a secure locker system in the lobby. When I asked them about the check in time, as their website said they did not offer late check in after 10 pm and we were worried, as the Expo closes at 10, they were very helpful again and were able to check us in and give us room keys, although we could not enter the rooms as they were still cleaning. When we got back to the hotel after a long day at the Expo, our bags were there, the rooms were clean and comfortable, and we were able to fall into bed and rest. All in all, one of the best hotel service experiences we have ever had in Japan. Providing what was needed in a polite and efficient manner. This is not a fancy hotel, but the staff are better than the staff at many fancier hotels. If I could give them more stars I would. "

"Very clean. Great service. "

"Hands down great not as good as the Shearaton Grande Hotel but a VERY close 2nd "

"部屋も広く、サービスを楽しめました。ゆったり優雅な気分で非日常を味わいました。ありがとうございます。"

"This was my 2nd time staying at the Candeo the Tower, will always highly recommend. The spa and other amenities breakfast area with the south view over the Oebashi Bridge is a must. A little minus is the toilet size is a bit too small to get in. Other than that, I love the place. "

"Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!"

"Good spot, getting around easy "

"It was very high quality for the proce and location. Next to the Shin Osaka Station and that house quite a bit of shopping and restaurant locations. "