The pictures on Expedia's site showed a nice pool and hot tub and nice rooms.The Hotel on out side looked run down as well as the room.Hot tub had dirty water and room carpet was dirty in room, smell dirty,we were not able to get into room until after 4:30 PM. Air
conditioner was not even turn on we turned it on and it didn't cooler the bed air until around 3 AM., so we didn't sleep very well because of the heat, the bathroom and area were we put our luggage never cooled off. No stopper in bathroom sink and stopper in show was painted white shower walls looked old as well. We did feel that we were going to get the rest we needed due to the heat and smell of the room and the looks of the property did not make it feel inviting to vacationers. We had to wait until 10 AM when the office opened up. And told them we were not waiting to stay at the Hotel we had to give them a $100 deposit in cash and was able to get it back we were not offered to try another room or refund for the days we paid through Expedia or from the Hotel. If we knew the conditions of the Hotel we would have look into another Hotel on Expedia's site. We google the hotel after staying there for 1 night and it was rated at 2.6 and that others that stay there could not get there deposit back which is not right. I do not want other vacationers to go through what we did and cost them more to stay somewhere else and do not think it is right the the Hotel should refuse to refund us for the nights we did get to stay.
vicki
於 2025 年 6 月住了 4 晚
10/10 優異
Joshua
家人同遊, 商務旅客
2025 年 6 月 21 日
讚好:整潔度、設施服務和住宿狀況
The staff have been great, and willing to go above and beyond! Quiet area, nice rooms, and very budget friendly.
Joshua
於 2025 年 6 月住了 2 晚
2/10 很差
Jamie
家人同遊
2025 年 6 月 19 日
不滿:整潔度和設施服務
They do not clearly state that you will be charged 100 dollar deposit upon check in and sjnce i did not have i could not rent the room then refused to refund me they ripped me off and I was in town because my mother was in the hospital having energency surgery because of this i was unable to afford a room elsewhere and had nowhere to go ......
Jamie
於 2025 年 6 月住了 1 晚
10/10 優異
MARVIN NOEL TELLO (COATEPEQUE)
2025 年 6 月 16 日
MARVIN NOEL TELLO
於 2025 年 6 月住了 1 晚
2/10 很差
Marilyn
2025 年 6 月 12 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No swimming pool. No extra blanket. No telephone in room,(Not working). And no wash cloths. Very disappointed.
Marilyn
於 2025 年 6 月住了 1 晚
6/10 一般
james
2025 年 6 月 8 日
讚好:整潔度和職員與服務
Check in was fast room was ok sliding door lock was broken and it didn't open easily
james
於 2025 年 6 月住了 1 晚
6/10 一般
David Joseph
伴侶同遊
2025 年 6 月 4 日
不滿:設施服務
Outdated and not very clean.
David Joseph
於 2025 年 5 月住了 6 晚
6/10 一般
Ricardo
伴侶同遊, 商務旅客
2025 年 6 月 3 日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Muy difícil poder dejar el hotel y fueucho el depósito
Ricardo
於 2025 年 6 月住了 1 晚
8/10 不錯
rj
2025 年 6 月 1 日
讚好:整潔度
The room was very nice
rj
於 2025 年 5 月住了 1 晚
2/10 很差
Nichole
家人同遊
2025 年 5 月 31 日
不滿:整潔度、職員與服務和住宿狀況
There was a hold for $100, but was run as a charge 5/30/25, still no refund
Nichole
於 2025 年 5 月住了 1 晚
8/10 不錯
rj
2025 年 5 月 31 日
讚好:整潔度和住宿狀況
不滿:設施服務
The rooms were very nice in appearance. I liked the location but it is away from other eating establishments.
rj
於 2025 年 5 月住了 1 晚
2/10 很差
Felipe
2025 年 5 月 30 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Felipe
於 2025 年 5 月住了 1 晚
6/10 一般
Pedro
商務旅客
2025 年 5 月 29 日
不滿:設施服務和住宿狀況
Don’t
Pedro
於 2025 年 5 月住了 1 晚
6/10 一般
Julie
伴侶同遊
2025 年 5 月 29 日
不滿:整潔度、設施服務和住宿狀況
Lady at checkin was nice.
Carpet in room was filthy dirty
Julie
於 2025 年 5 月住了 1 晚
8/10 不錯
Cherizee
親子同遊, 多人同遊
2025 年 5 月 26 日
讚好:整潔度
Good to stay for overnight and the stuff are friendly
Cherizee
於 2025 年 5 月住了 1 晚
10/10 優異
karina
家人同遊
2025 年 5 月 24 日
讚好:整潔度、設施服務和住宿狀況
Clean rooms great size great staff.
karina
於 2025 年 5 月住了 2 晚
10/10 優異
gabriel gabz
親子同遊
2025 年 5 月 24 日
讚好:整潔度、設施服務和住宿狀況
Excelente me gusto
gabriel gabz
於 2025 年 5 月住了 1 晚
2/10 很差
kianoush
2025 年 5 月 22 日
不滿:職員與服務
kianoush
於 2025 年 5 月住了 4 晚
6/10 一般
Manuel
2025 年 5 月 22 日
讚好:設施服務
不滿:職員與服務
Front desk lady Brenda rude and a thief !!!
Manuel
於 2025 年 5 月住了 1 晚
6/10 一般
Guadalupe
家人同遊
2025 年 5 月 21 日
讚好:職員與服務
We had two rooms reserved. Unfortunately, one of them had a HUGE leak coming from the ceiling n the restroom. The good thing was that we were quickly given another room.
Guadalupe
於 2025 年 5 月住了 1 晚
6/10 一般
Verne
2025 年 5 月 20 日
讚好:職員與服務
不滿:整潔度
Verne
於 2025 年 5 月住了 2 晚
6/10 一般
vanessa
2025 年 5 月 19 日
讚好:整潔度、職員與服務和住宿狀況
🙌🙌🙌
vanessa
於 2025 年 5 月住了 2 晚
10/10 優異
mark
伴侶同遊
2025 年 5 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel for $100 less out shined the Ramada by Wyndham Viscount on E Broadway Tucson AZ by a long shot! Friend staff the manager Elizabeth was wonderful and very accommodating. Unlike the Manager at Viscount who refused to give me a refund! Never again will I use Wyndham on any stay again!!!! closed a 32 year old account with Wyndham 2 times they have stolen my money Wyndham you got your butt kicked by a $52 per night hotel...... Well done Las Palmas.....