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埃爾佩斯科利比利精品酒店的評價

3.5 out of 5
埃爾佩斯科利比利精品酒店
Carretera Tulum Boca Paila km 5.5, Tulum, QROO

評價

9.2

卓越

10 分評分，優異；240 則評價中有 176 則" "
8 分評分，不錯；240 則評價中有 44 則" "
6 分評分，一般；240 則評價中有 14 則" "
4 分評分，欠佳；240 則評價中有 2 則" "
2 分評分，很差；240 則評價中有 4 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

danielle

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Nice property beautiful room
於 2020 年 12 月住了 4 晚

10/10 優異

Shawn

讚好：整潔度、職員與服務、設施服務和住宿狀況
everyone was so nice and really cared :) spent over over weeks will be back next month!
於 2021 年 7 月住了 7 晚

10/10 優異

Victoria

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy bonito el lugar y el servicio muy bueno.
於 2021 年 9 月住了 3 晚

2/10 很差

Lívia

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Hotel was closed and nobody told us in advance . We traveled all day and when we got there the hotel as shut down.
於 2021 年 10 月住了 2 晚

10/10 優異

Mariela

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El Pez was amazing! The staff made us feel so welcome and where do I begin on the food! The rooms had the most beautiful views and the staff were so attentive and polite. I will definitely be coming back to El Pez for my future visits to Tulum!
於 2021 年 9 月住了 4 晚

10/10 優異

Michel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastiskt boende och trevlig personal.
於 2021 年 9 月住了 1 晚

10/10 優異

PEDRO

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing staff and beautiful stay! Everything was so clean- we had an amazing view!
於 2021 年 9 月住了 3 晚

10/10 優異

Marely

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

10/10 優異

Ilona

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

10/10 優異

Jose Antonio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Atencion excelente por parte de todo el personal. Mi esposa tuvo un desacuerdo con la habitacion y nos lo resolvieron de una manera agil y amable. Sin duda recomiendo el Hotel.
於 2021 年 9 月住了 3 晚

10/10 優異

Alomgir

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El Pez Hotel is one of the best hotel in Tulum. It’s small, but it’s very welcoming hotel. Staff are very friendly. There hospitality is above and beyond. Property is right in front of the beach. All room has ocean views. There restaurant is good. The most important is that there price is reasonable. My wife is pregnant and they gave us special gift from hotel which made us emotional. They are so much caring.
於 2021 年 9 月住了 2 晚

10/10 優異

Andreu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

10/10 優異

Arturo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place, the staff.. Amazing, Loved the place.!!!
於 2021 年 9 月住了 1 晚

10/10 優異

Leilah Sobral

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 8 月住了 3 晚

2/10 很差

Dionicio

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
pesimo
Me cancelaron pues venia huracan grace me dieron un vale por la estancia que no me hicieron valido despues
於 2021 年 8 月住了 1 晚

8/10 不錯

taylor

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 8 月住了 3 晚

10/10 優異

Susana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel with super comfy rooms!!!
Absolutely nice hotel with nice and clean rooms! The service at front desk and in the hotel is top notch. Everything was amazing about this hotel. The beach was not perfect. But you can walk 5-10 mins along the beach line and can get to a nice beach. I loved my stay here! I felt like a Queen, especially with evening surprise when they brought a night tea :))
My room with ocean view!
View from my balcony
View from my balcony
Evening surprise from the hotel
於 2021 年 5 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, fantastic breeze. Good food !! Good bed but the pillows are terrible. Great Front Desk staff!
於 2021 年 7 月住了 1 晚

10/10 優異

luis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente especialmente el servicio tuvieron amabilidad desde que entré hasta que salí totalmente serviciales
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Welcomed you with a cocktail and coffee ready outside your door in the morning was nice.
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El servicio es excelente, la habitación muy limpia, lo recomiendo.
於 2021 年 7 月住了 1 晚

6/10 一般

JOSE ARTURO ALCANTARA

於 2021 年 7 月住了 3 晚

6/10 一般

BRAULIO

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
El lugar muy lindo , bien cuidado y la gente muy atenta . Lo incómodo es el sargazo y el aroma es desagradable. No depende del hotel pero esa situación deteriora la estancia .
於 2021 年 7 月住了 1 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Así deberían ser todos los hoteles en el mundo.
Este debe ser uno de los mejores hoteles en donde me he quedado. No por ser el más lujoso ni el más caro, si no simplemente porque el nivel de servicio fue EXCELENTE. El nivel de detalle que cuidan en sus habitaciones (desde el té que te pasan en la tarde hasta los humidificadores que hacen que todo. huela excelente) hacen que la estadía realmente sea un momento agradable y no solo un lugar para dormir. Sobretodo agradecer a Denisse quien fue extremadamente amable y servicial siempre, al igual que el resto del personal. No hay seguramente mejor hotel en Tulum.
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 7 月住了 4 晚

10/10 優異

真實旅客

於 2021 年 6 月住了 3 晚

10/10 優異

真實旅客

於 2021 年 6 月住了 4 晚

4/10 欠佳

Fabio

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Ruim demais
O hotel está numa ponta onde começa a zona hoteleira, longe de tudo os restaurantes e locais de interesse , funcionários confusos e não confiáveis cada um fala uma coisa , não recomento tem muitos melhores por menor preço
於 2021 年 6 月住了 3 晚

10/10 優異

manuel alonso

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy cómodo el hotel y el personal muy amable, la playa desafortunadamente nos toco muy nublado y mucho sargazo... Tip; Tulum es un caos vial y el hotel está como a 2.7 kms de los restaurantes de moda, de ida 35 min de regreso que todo mundo sale a las 11 hasta 1:30 para regresar al hotel...
於 2021 年 6 月住了 3 晚

8/10 不錯

Ana C

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Relação custo beneficio comprometida
O estabelecimento em si é muito bom,quarto confortável . delicadezas com café e chá à noite, pessoal do serviço muito amaveis e solicitos. Distribuição mobiliario do quarto com boa ergonomia funcional. Porém valores cobrados em Tulum são absurdos para infra turistica do local que é nula em segurança, via publica,comercio . Proprio acesso à praia de maio a setembro inviável, devido grande quantidade de algas. Nao retornaria devido custop alto para pouca infra turistica em TULUM
於 2021 年 5 月住了 3 晚
Diana López 於 2021年6月18日的回應
Dear Guest, Thank you for taking the time to write a review, we are glad that you enjoyed the details that were thought for you. we are really focused in providing the greatest experience for our guests and your feedback is appreciated. Saludos,

10/10 優異

真實旅客

於 2021 年 6 月住了 1 晚
Diana López 於 2021年6月18日的回應
Dear Guest, Muchas gracias, we look forward to welcome you back some time soon. Saludos.

10/10 優異

真實旅客

於 2021 年 5 月住了 6 晚
Diana López 於 2021年6月18日的回應
Dear Guest, Muchas gracias, we look forward to welcome you back some time soon. Saludos,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Seaweed problems
The hotel is lovely and offering amenities that are sometimes difficult to find on the beach strip of Tulum, working hairdryers and perfect AC for example. The rooms were in impeccable condition and the staff was lovely... However, I would not recommend this hotel if a big part of your vacation is going to be swimming. The hotel is located in a little cove and therefore any seaweed floating in will be completely stuck in the cove until someone comes to remove it. The whole cove was unswimmable and stinky during my stay, seemingly without enough effort put to clean it out. I’d recommend staying further down the hotel strip where the beach is straight and has less of an issue with the seaweed. I had to go find a beach club there each day just to go swimming.
於 2021 年 5 月住了 1 晚
Diana López 於 2021年6月18日的回應
Dear Guest, Thank you for your review. We have to agree that our staff is the best and they are dedicated to make our guests' vacation wonderful. In regards to your comments about the seaweed, this is a natural phenomenon which is happening in all the beaches in the area, especially during the rainy season. We appreciate you recognizing our staff working diligently all day to keep the beach clean and pretty for our guests, We hope you visit us again!

10/10 優異

Henrique

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Diana López 於 2021年6月1日的回應
Dear Guest, Thank you very much for your score, we hope to have you back in our little paradise soon, Until next time,

10/10 優異

Henrique

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Diana López 於 2021年6月1日的回應
Dear Guest, Thank you very much for your score, we hope to have you back in our little paradise soon, Until next time,

10/10 優異

martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
100% recomendable
el servicio las atenciones y las vistas son impresionantes estas dentro de tulum y la zona hotelera pero al estar al inicio no tienes tanto problema con el trafico y el servicio y atencion de todos en el hotel es increible
於 2021 年 5 月住了 1 晚
Diana López 於 2021年6月1日的回應
Dear Guest, Thank you so much for sharing your experience with us. It makes us very happy to know you enjoyed our privilege location and excellent service. Now that you know where to find us you need to come back soon to visit again. Sincerely,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 4 月住了 1 晚
Diana López 於 2021年6月1日的回應
Dear Guest, Thank you very much for your score, we hope to have you back in our little paradise soon, Until next time,

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful time during our stay! Great location and friendly staff. Service excellent! We will be back!
於 2021 年 4 月住了 2 晚
Diana López 於 2021年5月1日的回應
Dear Guest, Sounds like you had an amazing time, thank you for sharing your magical experience! We look forward to welcome you back sometime soon and keep adding to the great experiences you already had, always caring about your safety. Warm regards from the Team,

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 4 月住了 5 晚
Diana López 於 2021年5月1日的回應
Dear Guest, Muchas gracias, we look forward to welcome you back some time soon, Saludos.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente lugar para hospedarse, la atención del personal es la mejor !
於 2021 年 4 月住了 4 晚
Diana López 於 2021年4月26日的回應
Estimado Huesped, Le agradecemos el tiempo que se ha tomado para escribir su reseña. Me encanta saber que haya reconocido el amor que todo el personal pone a cada detalle que ha sido pensado para usted. Esperamos tenerle de vuelta muy pronto. Saludos.

10/10 優異

malgorzata

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 5 晚
Diana López 於 2021年4月26日的回應
Dear Guest, Thank you very much for your recognition we appreciate the time that you took. Saludos

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
Very nice property & very clean; drinks & food we're a bit pricey but that seemed like the going rate in Tulum. The only complaint was all the seaweed that came ashore & watching the workers shovel it all day but never getting rid of the seaweed.
於 2021 年 4 月住了 4 晚
Diana López 於 2021年4月26日的回應
Dear Guest, Sounds like you had an amazing time, thank you for sharing your magical experience! We look forward to welcome you back sometime soon and keep adding to the great experiences you already had, always caring about your safety. Warm regards from the Team.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The view amazing!
於 2021 年 4 月住了 1 晚
Diana López 於 2021年4月26日的回應
Dear Guest, We are very happy to know you had such a positive experience, thank you for taking the time to share it. We hope to see you again soon. Saludos

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The French Toast was delicious. The limited beach area due to the coral.
於 2021 年 4 月住了 2 晚
Diana López 於 2021年4月5日的回應
Dear Guest, Thank you for taking the time to share your experience,We are delighted you have enjoyed our restaurant so much during your visit at El Pez. Unfortunately, the seaweed arriving to the beach is out of our control, however, we are very proud to share that we have our cleaner team taking good care of the beach since early morning to late evening in order to offer to our guests the best beach experience posible in Tulum. Kind regards,

10/10 優異

jaymie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
MUST STAY
SERVICE: Friendly, attentive and a truly sweet staff. Everyone who worked with me was so sweet and professional. ROOM: Such lovely design and the layout was so roomy and comfortable. The bed was Devine! LOCATION: Beautiful and right on the beach! RESTAURANT: Tried several dishes and all were so delicious I don’t know which I loved the most.
於 2021 年 3 月住了 1 晚
Diana López 於 2021年4月2日的回應
Dear Guest, Thank you very much for your comments we appreciate the time and care you took to write it. We were truly glad to learn everything about your trip was spectacular! Saludos,

10/10 優異

Bruno

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lugar muito aconchegante
O hotel muito agradável, qualidade da cama, lençóis e outros muito bons! Porém existem falhas no projeto arquitetônico que precisam ser resolvidos (muitos desníveis no banheiro, degrau junto a pia, batentes na porta do quarto etc), a limpeza na área da piscina também precisa ser melhorada! Ponto principal foi a simpatia e eficiência do Staf em resolver e ajudar as minhas solicitações!
於 2021 年 3 月住了 1 晚
Diana López 於 2021年4月2日的回應
Dear Guest, We would like to thank you for taking the time to give us your feedback.It’s great to hear you had a great trip and you enjoyed the little details of our properties and the hospitality of our Staff that much. We hope to welcome you back on a future visit. Best Regards.

10/10 優異

Carlos

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is paradise.
This is paradise. Services is an A plus. One of the most beautiful hotel in the area I have ever experienced. Definitely I will comeback.
於 2021 年 3 月住了 2 晚
Diana López 於 2021年3月29日的回應
Dear Guest, Such a great review, thank you! The kind words express the amazing time you had at El Pez and we are so happy about it and are also already looking forward to your return. Best regards.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Loved the experience. Hotel staff were absolutely incredible and our room was stunning.
於 2021 年 3 月住了 1 晚
Diana López 於 2021年3月28日的回應
Dear Guest, Thank you very much for taking the time to write about your experience at El Pez Boutique Hotel, and letting us know what a great time you had with us! We appreciate your kind recognition towards the fantastic work of our team. We hope to see you again soon, saludos,

10/10 優異

Raul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Hotel incrível, funcionários muito educados e atenciosos. Vista maravilhosa do quarto e do local das refeições. Vale muito a pena. Com certeza retornaria em outra viagem.
於 2021 年 3 月住了 2 晚
Diana López 於 2021年3月17日的回應
Dear Guest, Thank you for sharing your experience of your recent visit, it make us really happy to read through it. Greetings from beautiful Tulum,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
El Pez is exceptional. With the amazing view, the friendly staff, and the super comfortable beds. Coffee is left at your door in the morning, and herbal tea and chocolates are left in your room at night. I sat on the beach under a palapa watching the diving pelicans for hours. So peaceful. Try the spicy margarita welcome drink. So good.
於 2021 年 3 月住了 1 晚
Diana López 於 2021年3月16日的回應
Dear Guest, Sounds like you had an amazing time, thank you for sharing your magical experience! We look forward to welcome you back sometime soon and keep adding to the great experiences you already had. Warm regards.