Dirty and had to be moved to another room since the air conditioner did not work.
Lesley
2025 年 7 月入住 6 晚
8/10
La simpatía del personal, habitaciones les falta mantenimiento, buena ubicación
Itzel
2025 年 6 月入住 1 晚
8/10
En temporada baja no ofrecen desayuno en el hotel, entonces se tiene que buscar en los alrededores. El hotel en si está agradable y la habitación amplia, la iluminación del cuarto tanto natural como artificial es buena y la cama está de buen tamaño
Fernanda
2025 年 7 月入住 1 晚
10/10
The location is centrally located. As a solo traveler this was important. I was able to walk every and the beach was a 15m bike ride away. The grounds were very quiet and security at night was an added bonus.
Ebony
2025 年 6 月入住 4 晚
8/10
En general todo bien. Sin embargo en el Check-in la persona que nos atendió nos atendio de mal modo.
NormaAngelica
2025 年 6 月入住 1 晚
10/10
Todo ok!
Denilson
2025 年 5 月入住 1 晚
10/10
Josep
2025 年 5 月入住 1 晚
10/10
Excellent
Gisela
2025 年 5 月入住 1 晚
10/10
Bien pour le prix
kevin
2025 年 4 月入住 1 晚
10/10
Carlos
2025 年 5 月入住 1 晚
6/10
Hotel was nice, however, Tulum is not a place that I would recommend for vacation. Overall, the town was sub-par compared to PV, Cobo, Cancun or Cozumel. It was dirty and not as many options for restaurants. Also, I found the culture as not as welcoming as other Mexican locations. Also, the airport is new—but 45 minutes away. I would encourage anyone considering Tulum to do their research beforehand. We wished we had chosen another destination and regret the decision to vacation there.
Garland
2025 年 5 月入住 4 晚
10/10
Polo
2025 年 5 月入住 1 晚
8/10
Perfecta
karina
2025 年 4 月入住 1 晚
10/10
Beautiful quiet courtyard with a pool surrounded by lush tropical plants
James
2025 年 4 月入住 5 晚
2/10
No Wi-Fi in the room password in room shower head rested..
chevyonne
2025 年 4 月入住 1 晚
10/10
Such a lovely hotel! Quiet area and hotel but close to lots of restaurants and bars. We hired bikes from the hotel twice to cycle to Tulum beach. We would strongly recommend this hotel!
Estelle
2025 年 4 月入住 5 晚
10/10
Johnny
2025 年 5 月入住 1 晚
8/10
José
2025 年 4 月入住 2 晚
10/10
Always clean always friendly
Kevin
2025 年 4 月入住 1 晚
6/10
It’s a good place to stay at Tulum
María
2025 年 4 月入住 2 晚
10/10
Zarak
2025 年 4 月入住 1 晚
10/10
Très très propre, personnel aidant et disponible, accueillant, piscine tranquille, endroit reposant, de très belles vacances à cet hôtel
( je seul point à améliorer serait d avoir une chambre pour les bagages des clients qui attendent le Check in ( pour l instant c’est le lobby de l hôtel)
Caroline
2025 年 4 月入住 7 晚
8/10
First, staff was welcoming & friendly. The website/details have to be updated. There was no breakfast/restaurant on site, no personal amenities (soaps/shampoos) or bathrobes as mentioned on the website. All towels should be replaced as old & worn especially when there is a card in the room detailing replacement costs for certain items that are old or not in the room.
Kathleen
2025 年 4 月入住 7 晚
10/10
Es la segunda vez que nos hospedamos aquí. Nos gusta y con toda seguridad regresaremos.