Where do I begin.
I am an avid REVIEWS READER!
This location claimed they were "exceptional"
It was late when we arrived. We grabbed some fast food before hoping to get check in/settled in.
Room 1-Non working A/C and there was a pile of used towels left on the bathroom floor.
(We called the front desk and were told to come get a new key for a new room)
Room 2-overwhelming odor upon arrival!! There appeared to be an issue with the ceiling (unsure if there was a current leak or not) One of us sat on the bed and realized the bedding was damp to the touch!! Unreal! We went to call the front desk again only to realize this room had no phone!! Back down to the desk we all went (it was nearing midnight and we still were unable to eat) When speaking to the young lady @ the desk she apologized (again) while a gentleman in street clothes standing on our side of the counter mentioned having some recent storms and he offered a machine he could place in the room to get rid of the moisture. (We declined and asked for yet another room)
Room 3-FINALLY. Ate our cold sandwiches and tried to get some rest (beds were less than comfortable unfortunately)
The young lady @ the front desk was very apologetic and kind. She told us to be sure and talk to the manager before checking out in the morning bc $100+ is alot to spend and to have to endure all of THAT.
We stopped by the desk @ checkout and went ahead and asked for the manager. They couldn't do anything bc we booked through Expedia. LORD.
Rachel C
2025 年 7 月入住 1 晚
10/10
My family and I feel welcomed and the staff was very helpful and got us everything we needed for a wonderful stay. Thank you!
Marie
2025 年 6 月入住 1 晚
10/10
Very clean, friendly staff. Quiet location. Pool was nice.
I stay here everytime I visit this area.
Susan
2025 年 6 月入住 2 晚
10/10
Everything was nice...
Shameka
2025 年 7 月入住 1 晚
8/10
Nice, quiet place. Super quick check in. The breakfast wasn't bad, had a few options. But better than most continental breakfast you would normally see. Overall pretty good. Would definitely stay again.
Vincent
2025 年 6 月入住 1 晚
4/10
One out of two of the rooms we rented was not cleaned. Luckily they had another room so that was taken care of quickly but the new room smelled slightly of smoke and the other room’s air conditioning wasn't working that efficiently so the carpet was damp. And a broken fingernail was found in the sheets of one of the beds. Probably won’t be stopping here again…just not worth it and the facility didn’t seem equipped to deal with these issues because of the standard they keep it at.
Matthew
2025 年 6 月入住 1 晚
10/10
Good location from I-22.
Kenneth L.
2025 年 6 月入住 5 晚
8/10
Great location.
Daniel
2025 年 6 月入住 1 晚
10/10
Excellent place to stay, very clean and friendly staff.
Jeffrey
2025 年 6 月入住 1 晚
10/10
Nola
2025 年 6 月入住 1 晚
8/10
Great place to stop traveling!
Janie
2025 年 6 月入住 1 晚
4/10
Room smelled horrible, and smelly co struction men with beer took over the pool area. Not our best stay of our trip.
Pamela
2025 年 5 月入住 1 晚
10/10
The property was clean. Enjoyed the lack of noise from outside sources. Staff placed me away from traffic on request. Very much appreciated for peaceful night.
Larry
2025 年 6 月入住 1 晚
10/10
Just a couple of small issues. There were no tissues in the room and the shower gel was empty. The new ones attached to the wall make it hard to see if anything is in it.
Also, hard to read if you wear glasses
Don
2025 年 6 月入住 2 晚
8/10
Room was nice. Coffee bar was not that nice.
Carrie
2025 年 5 月入住 1 晚
10/10
Customer service
Sara
2025 年 5 月入住 3 晚
8/10
Ok
Peggy
2025 年 5 月入住 1 晚
10/10
Very clean, evening desk employee was nice and helpful. Nice hotel, serves continental type breakfast. This was our 2nd stay and plan to stay again when we have a meeting in Oxford, which is about 30 miles away.
Susan
2025 年 5 月入住 1 晚
10/10
It was clean and comfortable
john
2025 年 5 月入住 1 晚
6/10
I am 6'7" and reserved a king suite for part of our 40th wedding anniversary trip. When we got to the room, it was not a suite and had two queens. The front desk had no explanation and could not switch is because they are fully booked. Sleeping in separate beds is not how I planned to spend this part of our 40th wedding anniversary.trip. The room, facilities, and such are otherwise fine.
James
2025 年 5 月入住 1 晚
10/10
Fast and easy check in
Mitzi
2025 年 5 月入住 1 晚
8/10
Service was good.
There was no body wash. Hair dryer was in armoire instead of the bathroom which made me think there wasn’t one as I didn’t use the armoire. I found it when I was about to leave making sure I wasn’t leaving anything.
No cream, sugar and stirs for coffee.
LOURDES C
2025 年 5 月入住 1 晚
10/10
The hotel is clean and the staff are very nice! From the front desk to room cleaning and to breakfast, everyone is friendly. Breakfast is good. Would come back next time on the trip to Tennessee.