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“There are hotels you stay in… and then there are hotels that quietly adopt you. Renaissance by Sulo did the latter. We were meant to pass through Aktau like a postcard in the wind. One night. A quick rest. Then onward. Instead, thanks to a ship delay involving our car somewhere on the Caspian chessboard, that single night unfolded into a full week. And this is where the magic happened. The reception team did not simply “assist.” They orchestrated. They investigated. They followed up. Twice a……

“Good hotel. Nice breakfast. One night stay so no complains.”

“Good hotel”

“Excelente custo-benefício. O quarto é ótimo, com uma boa varanda e banheiro completo com banheira e chuveiro. O hotel ainda oferece lavagem de roupa gratuita. O staff foi sempre muito simpático e atencioso.”

“Very poor breakfast choice. The food of the room service not adequate to the price of the hotel and some dishes to forget. Personnel helpful and kind. ”

“The rooms and staff at this hotel are very good. Just be aware that breakfast is an additional charge. My main concern is that the hotel is not suitable for families with kids. The walls are very thin, and we were unfortunately subjected to loud, inappropriate adult noise from the adjacent room. The lack of privacy and soundproofing makes it unsuitable for children.”

“ Tous les équipements de l’hôtel sont fermés Wi- Fi n 'est pas terrible Attention le manager m'a facturé 2 fois malgré j'ai montré les détails du paiement en ligne et a refusé de conctacter HOTEL.COM ”

“Çok iyi”

“I had to stay in Aktau another week but had to leave my hotel (which was fully booked). I chose the Silk Way Hotel because it was REALLY well-recommended on Orbitz. What a mistake! If I could give this place “0” stars, that would STILL be too good! Why did other travelers not smell the carpets in the halls and in the room – which smell like sweaty dogs? How could they not comment on the rusty water in the bathroom, or the dust under the bed and in the room in general? How could they eat the……

“Даже некомфортно ліжко! В цілому можна знайти набагато кращі варіанти за цю ціну”