Barcelona Turo de la Rovira Hotels

"The front desk staff were very friendly and attentive. Narvin especially was very kind. We brought a bottle of Champagne with us which they happily chilled for us. The cleaning staff as well were very attentive to our needs. Great location with lots of shops and restaurants nearby. It’s just a short walk to Passeig de Gràcia. "

"Having it be our first time in Barcelona we asked the staff if they could recommend places to eat. They were helpful, gave great recommendations, and perfect directions "

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"The room was clean, staff was helpful, the hotel breakfast was standard. The location of the hotel is amazing because it is close to the subway and allowed for easy access to the landmarks! The wifi is an open network wifi with no password. So it was slow at times and did not connect well. "

"Extremely Disappointed – Lack of Flexibility and Professionalism Our stay was completely derailed by the hotel's lack of flexibility and poor service. We arrived on Palm Sunday for a very special occasion—my daughter’s 5th birthday. She was already dressed up for our planned visit to a nearby church and a birthday photo session at Park Güell, but we never made it. Despite having a prepaid reservation for a room that fits three people, the staff refused to accommodate our family when our plans changed and we arrived with our daughter. I offered to pay a supplement to keep our family together in one room, but the receptionist flatly refused and insisted we book an entirely separate second room instead. The receptionist was incredibly dismissive; she refused to provide her name or contact a manager to help us resolve the situation. Because of this rigid and heartless approach, we had to cancel all of our birthday plans and spend the afternoon searching for new lodging. This hotel seems more interested in upselling than in guest experience or basic kindness. I would not recommend staying here if you are looking for a stress-free family trip."

"Good varied breakfast "

"Very basic room. No Kleenex, no ice available, minimum towels, no wash cloths, very small room but clean and neat"

"Everything was spotless. Front desk staff were lovely and so helpful, as was the bar staff up at B Heaven. Perfect stay."

"Excellent place to stay. Great location and views."