外觀

塔斯坎比亞/馬斯爾肖爾斯溫德姆麥克羅特客棧及套房的評價

2 out of 5

評價

8.4

很好

10 分評分,優異;901 則評價中有 421 則" "
8 分評分,不錯;901 則評價中有 296 則" "
6 分評分,一般;901 則評價中有 104 則" "
4 分評分,欠佳;901 則評價中有 41 則" "
2 分評分,很差;901 則評價中有 39 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

JOEL

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Seem to be some elicit activities on the property. Breakfast could have been better. It was very affordable though so maybe I'm just too picky.
於 2024 年 5 月住了 2 晚

6/10 一般

vaNESSA

家人同遊
Not very clean the carpet was ripped

10/10 優異

Joni

於 2024 年 5 月住了 2 晚

6/10 一般

VANESSA

家人同遊
不滿:設施服務和住宿狀況
The carpet was ripped in several places.the toilet needs to be resealed at the base
於 2024 年 5 月住了 1 晚

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Everything is great and the staff were nice
於 2024 年 5 月住了 1 晚

2/10 很差

jason

讚好:職員與服務
於 2024 年 5 月住了 3 晚

10/10 優異

Chris

於 2024 年 4 月住了 1 晚

6/10 一般

Linda (Sterling Heights)

伴侶同遊
讚好:整潔度
The beds were comfortable and the room was clean. Did not realize there wasn't an elevator so left some belongings in car. Neighborhood ok n right off expressway.
於 2024 年 4 月住了 1 晚
Management 於 2024年5月7日的回應
We're glad to hear that you found the beds comfortable and the room clean during your stay with us. However, we apologize for any confusion regarding the elevator. Just to clarify, we do have an elevator available for our guests' convenience. We appreciate your feedback and hope that despite this oversight, you enjoyed your overall experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

6/10 一般

Calvin

家人同遊, 商務旅客
讚好:職員與服務
Rooms very small. Bed was a little uncomfortable. Staff extremely friendly.
於 2024 年 4 月住了 1 晚
Management 於 2024年5月7日的回應
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be extremely friendly during your stay. However, we apologize if the size of the room and the comfort of the bed did not meet your expectations. Your input is valuable to us, and we'll certainly take it into consideration as we strive to improve our accommodations. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience in the future.

10/10 優異

Debbie

讚好:整潔度、職員與服務和住宿狀況
I did not like the air freshener all around. It gave me a headache and felt sick. Mgr kindly disabled them on my floor since I was there all week. Staff very accommodating. Will return.
於 2024 年 4 月住了 7 晚
Management 於 2024年5月7日的回應
Thank you for sharing your experience with us. We're sorry to hear that the air freshener caused you discomfort during your stay. We're glad to hear that our manager Shawna was able to address this concern promptly by disabling them on your floor. It's great to know that our staff was accommodating throughout your stay. We appreciate your understanding and hope to welcome you back soon for a more comfortable and enjoyable stay.

8/10 不錯

tasha

讚好:整潔度、職員與服務、設施服務和住宿狀況
The elevator broke 2 times while I was there. House keeping would take towels but. It replace them
於 2024 年 4 月住了 3 晚
Management 於 2024年5月7日的回應
We're sorry to hear about the inconvenience you experienced during your stay. Our team strives to maintain high standards of service, and it's disappointing to hear that we fell short during your visit. We apologize for the elevator issues and the oversight with the towels. Your feedback is valuable, and we'll work diligently to address these issues to ensure a more seamless experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

2/10 很差

Danita (Prattville)

讚好:職員與服務
不滿:整潔度
My stay was not good. The room smelled like urine. I was very unhappy with this stay. I informed the front desk at checkout. She said they’d let housekeeping know. That room needs a deep clean.
於 2024 年 4 月住了 2 晚

2/10 很差

Ron (Huntsville)

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Molly

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was clean and friendly staff
於 2024 年 3 月住了 4 晚

8/10 不錯

Douglas

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Kermit

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and friendly
Went to visit friends and needed a place to stay for a couple nights. Very nice, clean, and friendly staff. We will stay again.
於 2024 年 2 月住了 2 晚
Management 於 2024年3月19日的回應
Thank you for your review. We look forward to seeing you in the future.

8/10 不錯

Cathy

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Great Staff
We've stayed here a few times and while the hotel is becoming a little dated it has always been clean and comfortable. The staff is always awesome and they keep the common areas very clean
於 2024 年 2 月住了 4 晚
Management 於 2024年3月19日的回應
Thank you for your kind words! We're delighted to have had the pleasure of hosting you and look forward to welcoming you again soon!

8/10 不錯

Miranda

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Property staff was very helpful and nice.
於 2024 年 1 月住了 5 晚
Management 於 2024年3月19日的回應
Thank you Miranda!!

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
Nice place to stay, we just needed one night but it was great for our stay.
於 2024 年 1 月住了 1 晚
Management 於 2024年3月19日的回應
We are happy to hear you enjoyed your stay!

6/10 一般

Bennie

家人同遊
讚好:整潔度
於 2024 年 1 月住了 1 晚
Management 於 2024年3月19日的回應
Thank you Bennie!!

10/10 優異

Shannon

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Clean
於 2024 年 1 月住了 1 晚
Management 於 2024年3月19日的回應
Thank you Shannon!!

6/10 一般

Brian

於 2024 年 1 月住了 1 晚
Management 於 2024年3月19日的回應
Thank you Brian!!

10/10 優異

Benjamin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice
It was a great experience. Staff was super and the room was exactly as advertised.
於 2024 年 1 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you for taking the time to share your positive experience at Microtel Inn & Suites. We're delighted to hear that our staff and accommodations met your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 優異

Molly

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel, will highly recommend it to family and friends
於 2024 年 1 月住了 2 晚
Management 於 2024年1月22日的回應
Thank you for your excellent review and recommendation! We're thrilled to hear that you had a positive experience at Microtel Inn & Suites. It's our pleasure to provide a great stay, and we appreciate your support. We hope to welcome you, your family, and friends back soon.

8/10 不錯

David

商務旅客
讚好:整潔度
於 2024 年 1 月住了 1 晚
Management 於 2024年3月19日的回應
Thank you David!!

2/10 很差

Klaus

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
於 2024 年 1 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

10/10 優異

Selina

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!!

2/10 很差

Angela

家人同遊
不滿:整潔度和住宿狀況
Stain on comforter Door wouldnt lock when leaving Another room the dead lock was torn off Dirty carpets Toilet running loud constantly Ice machine broke Vending maching broke Elevator broken
於 2024 年 1 月住了 2 晚
Management 於 2024年1月22日的回應
We sincerely apologize for the challenges you faced during your stay at Microtel Inn & Suites. Your feedback is valuable, and we are actively addressing the issues you mentioned to ensure a better experience for our guests. Please allow us another opportunity to exceed your expectations in the future.

10/10 優異

Michael J

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!!!!

8/10 不錯

Mike

讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

4/10 欠佳

catherine

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

8/10 不錯

Terry

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Management 於 2024年1月22日的回應
Thank you!

10/10 優異

James

商務旅客
讚好:整潔度和設施服務
於 2023 年 12 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

6/10 一般

真實旅客

家人同遊
Staff not so helpful, only one luggage cart and hard to find, never asked if we needed our garbage taken out or coffee in tge 2 days we stayed there. Stayed at alot better places for less
於 2023 年 12 月住了 2 晚
Management 於 2024年1月22日的回應
We appreciate your feedback and apologize for any inconveniences you encountered during your stay at Microtel Inn & Suites. Your comments will be shared with our team for improvement. We strive to provide excellent service and hope to have the opportunity to welcome you back for a more positive experience.

10/10 優異

Kymberli

於 2023 年 12 月住了 2 晚
Management 於 2024年1月22日的回應
Thank you!

8/10 不錯

Janice

於 2023 年 12 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

6/10 一般

John

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

8/10 不錯

Kitty

於 2023 年 12 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

6/10 一般

Louis

讚好:整潔度
不滿:客房舒適度
Room was not that comfortable-old wooden chair only sitting chair. No room for luggage glad we had 2 beds put luggage on second bed. The juice was out dated. Had a lot of problem because our flight was canceled first night neither the hotel or hotel.com wanted to issue a credit. Flight was not canceled until late Monday night. When we checked out the lady on duty gave us a credit. I will never use hotel.com I thought I was speaking with the hotel not motel .com when I made the reservation.
於 2023 年 11 月住了 4 晚
Management 於 2024年1月22日的回應
Thank you for sharing your feedback about your recent stay. We apologize for any discomfort and reservation issues you experienced. Your input is valuable, and we appreciate your understanding. We hope to have the opportunity to provide a more positive experience in the future.

10/10 優異

Daniel

於 2023 年 11 月住了 2 晚
Management 於 2024年1月22日的回應
Thank you!

8/10 不錯

Jesse

讚好:職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

8/10 不錯

Gregory

讚好:整潔度和職員與服務
Very nice and helpful staff.
於 2023 年 11 月住了 2 晚

10/10 優異

Terrence

於 2023 年 11 月住了 1 晚

6/10 一般

真實旅客

家人同遊
Seemed kind of shady. A guy who was either drunk or high was sitting on the pavement in front of the entrance. I was a little nervous checking in with just myself and my daughter. The room was okay but the carpets were stained.
於 2023 年 11 月住了 1 晚

10/10 優異

Richard

於 2023 年 11 月住了 1 晚
Management 於 2024年1月22日的回應
Thank you!

10/10 優異

Heather

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Superb staff
We had a problem with our room the first night, and the desk staff were incredibly helpful and moved us for the second night of our stay.
於 2023 年 10 月住了 2 晚
Management 於 2023年11月6日的回應
Thank you for sharing your experience at Microtel Inn & Suites. We apologize for the issue you encountered, but are pleased to hear that our staff could assist you for a more comfortable stay. We appreciate your understanding and hope to welcome you back for a seamless visit in the future.

2/10 很差

Edith

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

4/10 欠佳

Rachel

讚好:職員與服務
Great front desk guy but It could be cleaner.
Joshua front desk clerk was very kind, helpful and accommodating. The room was a 5 or 6 at best. The only room available was a handicap room and I killed 3 flying bugs in it. The tissue box was empty and the roll of bathroom tissue was used by prior people since it was almost an empty roll. The remote control was nasty, slimy and sticky. I was sure nothing was cleaned throughly. The sheets were dingy and I was afraid to lay on the pillow. Still, it was better than a run down motel.
於 2023 年 10 月住了 1 晚

10/10 優異

Demetrius (Calera)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great price, clean rooms
於 2023 年 10 月住了 1 晚

8/10 不錯

Mike

家人同遊
於 2023 年 10 月住了 1 晚