2/10 糟糕
Qi
与家人出行
2025 年 8 月 31 日
满意：清洁度
不满意：住宿条件和设施，服务设施
I book this hotel for showing a family member who sit on the wheelchair. The restroom is pretty large and mobile accessible. But when we get the room, the door is stuck and can not open. I have go back to lobby for 3 times. The receptionist girl is amazing ,helpful and patient. The room door is pretty hard to open. The restroom’s movable shower head is not working due to this reason I have to move my family member from the disabled shower chair to wheelchair to use the Main shower head. He is slipping down during this process which is a horrible experience. The main reason we stay in this hotel is because it has the shower chair and movable shower head, if the movable shower is not working what’s the point. It cause so much difficulty to shower the senior without the disable chair. The main shower head can not reach the area of the disable chair and the movable shower head is leaking water and not working. It is very dangerous for the senior people. And the engineer promise to fix the door issue but did not. But the receptionist girl who wear a glass is a sweet girl super nice and lovely.Notttttttt recommended for senior and disabled people it can be a DISASTER 😑!!!!!!!!!!
Qi
2025 年 8 月入住 1 晚