First, I'm not a fan of leaving negative reviews as things can and do happen; and judging by the other reviews mine was an isolated occurrence. Honestly if the owner had been responsive to my messages this review would not be necessary.
There were several areas (rug, bathroom, washer and dryer) that were not clean and appeared to have not been cleaned in quire a while. On separate occasions we asked the management company for a vacuum and cleaning supplies. They offered to send out housekeeping, but each time we were headed out and did not have the time (nor desire) to make sure our valuables were stored away. I mentioned the cleanliness issue to the owner four times before she ever responded, and that was only after I phoned the management company with my concerns over her lack of responsiveness.