"Our room was nice enough, if a little tired looking, and the hotel entrance was lovely. BUT both lifts broke down and we were on the third floor in a 34° heatwave. No apologies were given and no accommodations made. Apart from this near death experience of climbing SO many flights of stairs three ..."

"We had the most amazing time"

"This hotel is perfect for a visit to Cardiff. It’s very central and next to the train and bus stations. Check in very easy and the staff were welcoming. Room is adequate for a city break..has everything you need. The rooms were quiet which meant a lovely nights sleep. Would recommend this hotel."

"Nice rooms but no air con"

"Excellent staff on booking in, allowed early book in which was great as it meant we could watch the rugby after putting our things in our room. Downside was the air conditioning was not working in our room, extremely hot as it was 32 degrees in Cardiff. However they rectified the problem immediately ..."

"We had a great one night stay whilst we were visiting Cardiff for a concert. Room was lovely and included a fridge. Staff on reception were helpful & friendly. Breakfast was good and again the staff were friendly and efficient. Would recommend this hotel."