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阿拉斯佩圖魯別墅度假村及 SPA的評價

3.5 out of 5
阿拉斯佩圖魯別墅度假村及 SPA
Jalan Tirta Tawar No.18, Banjar Kutuh Kelod, Ubud, Bali

評價

8.8

優異

10 分評分，優異；138 則評價中有 74 則" "
8 分評分，不錯；138 則評價中有 43 則" "
6 分評分，一般；138 則評價中有 14 則" "
4 分評分，欠佳；138 則評價中有 5 則" "
2 分評分，很差；138 則評價中有 2 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

KAIWEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

时尚精品酒店 (乌布)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
精致设计
别墅风格

10/10 優異

山水建筑精致别墅 (乌布)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
精致小别墅
庭院式的小别墅。

10/10 優異

有品味的别致设计的酒店。 (shanghai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
精致小别墅
很干净，下水不是很快。

8/10 不錯

tracy (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice place and people
離烏布皇宮步行約15分鐘,地點還算方便,飯店本身有峇里島獨特風情,住起來很舒適,飯店人員也很親切,唯一要改善的地方是電力供應有時會突然斷電,據說是我們住的房間(room 101)會有這個問題,可能預訂的時候可以先memo一下

10/10 優異

Barbara

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 8 晚

8/10 不錯

Deassi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the garden
於 2024 年 2 月住了 2 晚

10/10 優異

Tarja Carita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastiskt ställe med superservice!!
於 2024 年 1 月住了 3 晚

10/10 優異

Barbara

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 10 晚

8/10 不錯

Kimberly (Delta)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Lovely view over looking the pools. Staff were very friendly. Breakfast was great. Spa treatment was fabulous

6/10 一般

Jan

於 2023 年 7 月住了 5 晚

10/10 優異

Denise

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a fantastic stay, the staff were just amazing! Perfect location to explore Ubud on foot, beautiful garden and pool area. We absolutely loved it! All the staff were so lovely and helpful! Thank you so much for having us, we will be back.
於 2023 年 4 月住了 4 晚

6/10 一般

Leon (Edinburgh)

讚好：整潔度和職員與服務
Nice staff, big room with nice balcony. Breakfast fine. Annoying sharp small step into bathroom, almost broke my toes twice. Small lizards in room and large ones on the balcony, perhaps to be expected on the edge of the jungle. Hot water available most of the time. Mineral water chiller/heater in room was great. As with most of Ubud, the road is slightly perilous for walking - no space for pedestrians, open drainage ditches and limited lighting. Sign outside is not obvious and easily missed.
於 2023 年 1 月住了 3 晚
Made 於 2023年2月9日的回應
Thank you for your stay. We are very happy to have the opportunity to host you during your trip in Ubud. We would like to clarify that you might have seen a small or large gecko in your room and balcony instead of lizards. As we are located in an island with a tropical climate, it is a natural occurence to see small animals such as gecko in the room. We are thankful for your kind understanding.Thank you for your review, we are looking forward to having you with us again.

10/10 優異

Tina

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 12 月住了 4 晚
Made 於 2023年1月25日的回應
thank you for your stay, we are really happy to be your host while you are on holiday in Ubud. We look forward for your next visit.

10/10 優異

Rune

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel in the center of Ubud. Perfect for families traveling with children. Features a nice garden area with two pools. Staff is very friendly and the breakfast served is excellent. Highly recommended.
於 2022 年 7 月住了 4 晚
made 於 2022年7月17日的回應
Thank you for your honest review, we are always upgrade and upgrade our standard service. Our goal is guest satisfaction.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Alas Petulu was a great little hotel to stay in. Super friendly and helpful staff. Located on a small road off the main street of Ubud - so it's peaceful and quiet, yet very accessible to the town centre. Housekeeping services daily, and the rooms are kept very clean. Nice pools, and good breakfasts every morning too!
於 2022 年 6 月住了 7 晚
made 於 2022年7月11日的回應
Dear value customers, Thank you for your stay and appreciation, guest satisfaction is our commitment and we are trying to upgrade our service and facilities. We are happy to host you while you have holiday in Ubud- Bali.

10/10 優異

gruot (avignon france)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
calme gentillesse tres beau cadre eceptionnel y compris prestation massage tres bon rapport qualite prix
於 2020 年 3 月住了 3 晚

10/10 優異

Kristina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A hidden Oasis in Ubud
we loved the swimming pool area and the greenery, it was so quite and private that it didn't feel like nit was few minutes to Ubud centre. Great experience overall.
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
ラグジュアリースイートルームに宿泊しました。ベランダが広々していて、ウブドらしい緑を眺めながら過ごす時間が素晴らしいかったです。 スタッフもフレンドリーで笑顔で接してくれます。バリの人は人当たりが良くって大好きです！ 朝食はもう少しボリュームが欲しい所です。少額の追加料金でサイズアップは出来るようです。 通りからホテルまで、徒歩10分程の緩い上り坂は車やバイクの往来がそこそこあるので少し注意が必要です。 また機会があったら利用したいと思いました。
於 2019 年 12 月住了 4 晚

6/10 一般

CDC (Perth, Aus)

家人同遊
讚好：設施服務
不滿：整潔度
Room wasn't properly prepared when we were granted access ( Used towels left hanging in bathroom - and who knows what else? ). Our room (family room) looking a bit worn, though does look to be one of the earlier structures. Noisy dogs barking at night. Restraunt only open for breakfast but breakfast is OK. Great pool and landscaping. 10 min' walk to town. Great drinking water unit in room, every place should have one. Staff friendly. Overall a good experience but tainted by questionable room prep'.
於 2020 年 1 月住了 3 晚

10/10 優異

Michelle (Los Angeles, California )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable room, clean facilities, and friendly staff.
於 2019 年 12 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing, magic place to stay in Bali, very frendly and helpfull staf, quiet location perfect to have a rest and feel Balineese climat, also very close to Main Street with restaurant and shops, highly recomended for families or couples
於 2019 年 12 月住了 5 晚

6/10 一般

FUSE

於 2019 年 11 月住了 2 晚

6/10 一般

Nikolaos

讚好：整潔度和客房舒適度
不滿：住宿狀況
Dissatisfied
We booked this hotel because of the beautiful pool area that we saw in the pictures. Unfortunately, this has nothing to do with reality. The pool and the surrounding was dirty, without chaise lounge mattress and the construction of a building right there made the place awful. So the main reason that we chose this hotel was cancelled. The breakfast was simple and just 3 a la carte choices. If someone want extras as yogurt must pay.
於 2019 年 10 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 1 晚

4/10 欠佳

Heidi

不滿：整潔度、住宿狀況和客房舒適度
Slidt og brugt, for dyrt
Slidt hotel, defekt pool hvilket betød, at min søn fik sin tå skåret op. Måtte betale for opredning, på trods af, at der var bestilt til 3 Pers
於 2019 年 8 月住了 5 晚
Made ( owner ) 於 2019年9月6日的回應
Dear Mrs. Heidi, Thank you for your recent stay at Alas Petulu Cottages. We value your feedback we trying to improve our service time by time to keep our standard to make our future guest satisfaction. Please remind extra bed was not included on your booking, on our policy is clear 1 children can stay for free when sleep in existing bed with the parents, but if you need an extra bed will be extra charge. You should contact your agent in regard this issue. Best regards, Made

10/10 優異

Amy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 6 晚

10/10 優異

Vivian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hospitalidade e Estrutura Perfeita
Esse hotel é lindo. A área do hotel é grande, o meu quarto era ótimo com sacada e um banheiro bem grande. Amei o local e gostaria de ter ficado mais dias.Além de gostar muito do hotel e quarto, preciso dizer que os funcionários são maravilhosos, este foi meu último hotel em Ubud e posso dizer que foi o local em que os funcionários melhor me receberam, fizeram minha viagem mais especial. Eles tem uma área para o café da manhã mas também há opção de receber o café no quarto. No meu caso, o café da manhã foi servido na sacada do meu quarto (tinha um menu com 3 opções de café da manhã para escolha, nós escolhemos o indonésio e o americano, ambos bem servidos - frutas, suco natural, café ou chá , e pratos quentes) Tem muito verde no hotel, o que o torna mais lindo ainda, mas acaba tendo muitos insetos, então leve seu repelente! Fica a uns 5 minutos de uma das ruas principais, bem tranquilo de ir a pé. O Hotel possuí Wi-Fi nos quartos. RECOMENDO ESSE HOTEL, SE VOLTAR A BALI ELE É COM CERTEZA MINHA ESCOLHA
於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 8 月住了 4 晚

10/10 優異

Claire

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family friendly hideaway in Central Ubud.
One of the best places I’ve stayed in with my two sons. They had their own room, our room on top floor with balcony and amazing view of the gorgeous gardens. The pools were amazing! Made extra special by the wonderful staff.
於 2019 年 8 月住了 3 晚

8/10 不錯

Ricky (København)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fint ophold til 4 dage
Lækkert ophold og lækkert poolområde i udkanten af Ubud. Enkelt at gå rundt til diverse ting i Ubud (herunder Monkey Forest - dog ikke så interessant) og scooter til 60k, hvis man finder afstanden for lang. Fine værelser i 2 etager, dog kun med et toilet/bad i stueetagen. Kun 9 værelser, så der tilbydes kun morgenmads servering. Morgenmaden findes dog bedre ude i byen. Værelser rene og pæne.
於 2019 年 7 月住了 4 晚

2/10 很差

Kimberly

不滿：職員與服務
Very poor customer service-- waste of money
Very disappointing.... I stayed there twice previously and had an urgent matter come up and they refused to make any changes or cancellations. They continued to send annoying messages asking me about arranging pricey transport. After I didn't show up, they continued to send me messages about my stay. It's like they have no attention to the customer whatsover and don't value return customers. I won't be back.
於 2019 年 6 月住了 3 晚

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome
We are in or fifty’s and stayed 7 days we like to walk all the time we are here, the hotel is at one end of town so on your travels you can take in plenty of the town and shopping, we came to unwind and that’s exactly what we got from hotel staff and the pool very rewarding and will return next year
於 2019 年 6 月住了 5 晚

8/10 不錯

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Facility and staff are good.
Nice place to stay with easy walk to downtown. The rooms were a good size. The furniture is dated. The breakfast was good and sizeable. The staff was friendly and helpful. Unfortunately, and it is not the fault of the owners/staff, the local roosters next door are ridiculous and woke my wife and I up every day very early- and they would not stop!!! For this reason alone I would be hesitant to stay here again. The walk to town can be tricky. There are only short distances that have sidewalks down the road you must walk to get downtown and the traffic can be significant at times and this can make you feel a little unsafe sometimes- you just have exercise caution. I never felt unsafe from anything in 2 weeks of vacation in Bali except for walking along this road at night simply due to the traffic sharing the road with you.
於 2019 年 5 月住了 6 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Wij hadden de honeymoon suite met zwembad op en op top!! Aanrader. Verder goed ontbijt kan in kamer gereserveerd worden of in restaurant , personeel vriendelijk. Binnen 10min lopen sta je in drukke centrum van Ubud.
於 2019 年 5 月住了 3 晚

10/10 優異

Serkan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 5 晚
Made 於 2019年4月25日的回應
Dear Mr. Serkan Kurt, Thank you for your recent stay at Alas Petulu Cottages. We are happy that you have a good time during your stay. Thank you also for your feedback, we value your feedback and we always keep trying to do better on the future to make sure our customer satisfaction and good experience. Finally we do hope will have time to serve you again on the future holiday in Bali.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and quiet during the day, great pool area and lovely rooms. Great air con. Quite loud at night with dogs barking but that is nothing the hotel can do about.
於 2019 年 2 月住了 5 晚
made 於 2019年4月25日的回應
Dear value customer, Thank you for your recent stay at Alas Petulu Cottages. We are happy that you have a good time during your stay. Thank you also for your feedback, we value your feedback and we always keep trying to do better on the future to make sure our customer satisfaction and good experience. Finally we do hope will have time to serve you again on the future holiday in Bali.

10/10 優異

Clifton

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 3 晚
Made 於 2019年4月25日的回應
Dear Clifton, Thank you for your recent stay at Alas Petulu Cottages. We are happy that you have a good time during your stay. Thank you also for your feedback, we value your feedback and we always keep trying to do better on the future to make sure our customer satisfaction and good experience. Finally we do hope will have time to serve you again on the future holiday in Bali.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel only a short 10 min walk to main Ubud town, beautiful gardens and pools, comfortable beds and spacious room.
於 2019 年 1 月住了 4 晚
Amanda 於 2019年1月24日的回應
Dear value guest, Thank you for your recent stay at Alas Petulu Cottages, we value your feedback to keep spirit and improve other guest experience and satisfaction.

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2018 年 10 月住了 3 晚
Made 於 2019年1月6日的回應
The guest not stay at the hotel because the room they have booked is being renovated and work on progress. We do apologize for this inconvenience. We have tried to offer an alternative but the guest dispute our offer.

10/10 優異

Tina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sehr empfehlenwerte Unterkunft in Ubud
Ein wunderbarer Aufenthalt umgeben von liebenswürdigen Menschen, tropischer Natur und Ruhe. Zentrum und Reisfelder gut zu Fuß erreichbar. Sehr empfehlenswert, exkl. für Menschen mit Geheinschränkungen, da viele hohe Stufen.
於 2018 年 10 月住了 4 晚

6/10 一般

sebastien

讚好：整潔度和住宿狀況
Nous avions réservé pour 3 personnes, 2 adultes et un enfant de 11 ans, malheureusement 1 seul lit dans la chambre, certes très grand. Prix trop élevé pour un lit d appoint. Ils ont facturé le 3em petit dej alors qu' il faisait parti de notre réservation. Malgré cela, cadre magnifique, bien placé, personnel souriant.
於 2018 年 10 月住了 2 晚
Made 於 2018年11月2日的回應
Gracias por su reciente estancia en Alas Petulu Cottages Ubud-Bali, gracias por sus comentarios. Con respecto a su queja sobre terceros, consulte la política de nuestro hotel en la confirmación de su reserva. Todos los niños de hasta 6 años pueden alojarse gratis si usan las camas existentes, pero el desayuno no está incluido. Los niños mayores pagarán 290000 IDR por noche y dormirán en una cama supletoria, el desayuno está incluido.

8/10 不錯

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great cottages
Very good accommodation in location not far from Ubud centre. Owners helpful and friendly. Pool great, rooms very good and hotel gardens nice. Breakfast was good with 3 options offered. Stayed in family room which had some stairs which may not be suitable for really young kids and neighbours dog barking annoying in early hours Would stay again.
於 2018 年 9 月住了 5 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Agréable hôtel esprit pension de famille
Hôtel Agréable, proche à pied du centre d Ubud. Calme malgré les aboiements nocturnes des chiens du voisinage.
於 2018 年 8 月住了 4 晚

8/10 不錯

Nancy (Atlanta)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Balinese hospitality shines through at this wonderful boutique hotel. I think there are 9 rooms, sort of "villa" style. Our room was immaculate! also spacious with a lovely view of the grounds. We had the one bedroom suite with the balcony. A la carte Breakfast daily was included and very good. Easy walk of a few "blocks" into town, although the road has no sidewalk so you have to watch out for the motorbikes. There were a few miscues with housekeeping (bath and hand towels first day, no hand towels second day, only hand towels 3rd day) but these were quickly resolved. The staff is gracious and friendly. Highly recommend!
於 2018 年 8 月住了 5 晚

8/10 不錯

Remko

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 5 晚

8/10 不錯

Lauren

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2 days in Ubud exploring. Very comfortable rooms and great garden and facilities!
於 2018 年 7 月住了 2 晚

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything. was very nice
於 2018 年 6 月住了 1 晚

8/10 不錯

NATCHA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with beautiful space.
The family cottage is very nice ans spacious for 4 people but no common space inside. However, there is porch. The hotel space is very nice with 2 pools and nature. The breakfast took quite a long time to serve, even with no guest. Good location, walkable distance to city center but...it might be quite far for some people. Wifi is a disappointment. Rarely work for me with iPhone but somehow it seemed to work better with android.
於 2018 年 5 月住了 2 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Unbeschreiblich idyllisch
Die Anlage fügt sich perfekt in die Natur ein, alles wirkt durchdacht dank einheitlich Konzept. Das Personal ist sehr freundlich und hilfsbereit. Wir übernachteten in der Privatpoolvilla, welche der absolute Knüller dank dem Pool ist. Das Frühstück schmeckt auch prima,man kann aus drei Arten auswählen, American/Continental/Indonesien Breakfast. Wir empfehlen das Hotel sehr.
於 2018 年 4 月住了 4 晚