we requested for 2nd floor but they give us 1st floor without any explanation.
Good suttle service.
Delicious food.
Anita
6/10 一般
Jayden
伴侶同遊
2024年1月15日
讚好:整潔度
不滿:住宿狀況
Pros:
-Pool stayed cold so it was always refreshing.
-Villa was very "IG worthy".
-Restaurant staff were kind and the service was fast.
-View from the restaurant was nice.
-Complimentary shuttle that takes you to central Ubud.
Cons:
-AC was awful. I was constantly hot and had to resort to the pool/shower to cool down. During the night I slept with a bag of ice on my head, but still woke up several times sweating once the ice melted.
-Reception was VERY pushy with booking spa service. Would interrupt us at breakfast and wouldn't take no for an answer.
-The bathroom had an indoor-outdoor situation that let mosquitoes/bugs into the room. You have to sleep with the bug net around the bed which further adds to the temperature issue.
-Shuttle service was very limited (only 12pm-8:30 pm every 2-3 hours).
-Restaurant food was bland except for pastries/jams.
-One staff member was highly inappropriate (Felix). During our ride, he went into great detail about his financial hardships and made us feel almost as if we had to give him a good tip or that we were bad people/greedy. He also searched me and my partner up on Instagram and tried to add us both. He liked an inappropriate picture of me from over 2 years ago which made us both uncomfortable. We cancelled our ride with him and he called the hotel while he wasn't working to try and speak with us. Very uncomfortable. I have tried contacting the hotel about this and no response for 4 days now.
Jayden
於 2024 年 1 月住了 5 晚
6/10 一般
Mijan
2023年10月12日
讚好:整潔度、職員與服務和住宿狀況
Mijan
於 2023 年 9 月住了 2 晚
10/10 優異
Melissa
2023年9月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Picture perfect
This hotel not only is beautiful and in a picture perfect location but the service couldn’t be any better. The staff is attentive, kind, and make sure that you have a wonderful stay. Highly recommended!
Melissa
於 2023 年 9 月住了 3 晚
10/10 優異
Deepa
家人同遊
2023年8月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property; the rooms were spacious, clean, modern with the right plug points which made it very easy. Amazing views and the private pools which came with the garden view rooms was really cool. Love the place !!