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塔娜伽嘉度假村 (哈迪普拉納) (CHSE 認證)的評價

5 out of 5
塔娜伽嘉度假村 (哈迪普拉納) (CHSE 認證)

評價

9.8

完美

10 分評分，優異；157 則評價中有 144 則" "
8 分評分，不錯；157 則評價中有 10 則" "
6 分評分，一般；157 則評價中有 3 則" "
4 分評分，欠佳；157 則評價中有 0 則" "
2 分評分，很差；157 則評價中有 0 則" "

9.8/10 

整潔度

10/10 

職員與服務

9.8/10 

設施服務

9.8/10 

住宿狀況

9.6/10 

環保程度

評價

10/10 優異

Koo

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚
Mega 於 2020年2月10日的回應
Dear Anonymous, Warm greetings from your home in Ubud! Thank you very much for your recent stay at the property. We feel honor to have your wonderful feedback on your stay experience. May we look forward to welcoming you again to your home, Tanah Gajah, a Resort by Hadiprana. Sincerely yours Tanah Gajah, a Resort by Hadiprana

10/10 優異

szuchieh (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常棒的體驗
寧靜的環境，住宿食物皆很好，房間內食物皆不需額外費用，服務態度也超好，非常推薦！

10/10 優異

Sean (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
真的值得，真的Bali
在多次的Bali旅遊經驗，The Chedi 是最完美的經驗，合理的房價，自在神往的環境，貼心的服務，還有很多意想不到的“好“

10/10 優異

kiwi (k)

讚好：整潔度、職員與服務和客房舒適度
Good hotel
Butiful landscape, very good breakfast. Good pool.

10/10 優異

Jasjeet

讚好：整潔度、職員與服務和住宿狀況
Amazing resort with amazing customer service. We are so impressed with the resort and the facilities, it definitely is luxury and they couldn’t be happier to try and make your stay amazing! I would highly recommend for anyone looking to stay in Ubud. Skip all the tourist resorts and book here instead if you want an outstanding luxury experience!
於 2024 年 3 月住了 1 晚

8/10 不錯

Agus

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

Sachin

讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best resorts in the world. Outstanding service, food, grounds, rooms, everything. I can’t wait to come back!
於 2023 年 12 月住了 4 晚

10/10 優異

Shitong

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful
於 2023 年 12 月住了 2 晚

10/10 優異

Ashley (Gymea)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved everything about it. Great grounds, fantastic staff and service. It was a real treat to experience this exceptional resort. We hope to return one day.
於 2023 年 8 月住了 3 晚

10/10 優異

Rosana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Es un hotel muy bonito y con maravillosos jardines. Albercas, arrozales. Todos son muy amables y sonrientes!! Es un excelente hotel!!!

10/10 優異

Narendra (Villanova)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best designed property and very beautifully executed. Staff are very good and ready to assist in any way they can.
於 2023 年 7 月住了 4 晚

10/10 優異

john

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 6 晚

10/10 優異

Shigeki

於 2023 年 6 月住了 2 晚

10/10 優異

Jenny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The most tranquil place on earth loved every minute of it
於 2023 年 5 月住了 2 晚

10/10 優異

Michaela

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Fantastic facility! Rarely seen anything so beautiful! We'll definitely be back! We felt so good!
於 2023 年 5 月住了 5 晚

10/10 優異

Wendy

於 2023 年 3 月住了 3 晚

10/10 優異

Jeffrey

於 2023 年 3 月住了 3 晚

10/10 優異

Sequoya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely amazing property, friendly wonderful staff and a lot of unexpected extras like free dinner, photo session, etc.
於 2023 年 2 月住了 3 晚

10/10 優異

Kevin

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 9 晚

10/10 優異

Francesco

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A real option for R&R and fine touches within and around the property. Staff were exceptional.
於 2023 年 1 月住了 5 晚

6/10 一般

真實旅客

讚好：客房舒適度
不滿：整潔度和住宿狀況
Would not return - Would not recommend
While comfortable, to me, the room looked tired and definitely way past its prime. It was not particularly clean and had green mold in the water tank of the coffee maker. The staff really tried to provide excellent service but in my opinion lacked the training required for a 5 star experience. For a property of its size, I thought it was understaffed and many of the details I usually experience at this price were absent. The food and drinks were moderately expensive as would be expected at a 5-star facility but, I found the food to be mediocre. There were some great restaurants in town. Overall the whole experience was like a cruise ship. At almost $700 per day including food and drink charges it definitely was not worth it to me. It was still an ok trip if you are not budget conscious.They were unable to provide NONE of the VIP hotel.com gold member benefits including guaranteed late check out. I am not sure why that was promised on the site. For me, they over promised and under delivered.
於 2022 年 12 月住了 4 晚

10/10 優異

Gary

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This property
於 2022 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Impeccable service with extremely friendly and helpful staff. The whole property was incredibly beautiful. We loved the yoga, spa, and restaurant.
於 2022 年 9 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The resort is beyond beautiful, relaxing, quiet, clean, wonderful service, delicious food. Nothing to complain about except maybe a lizard/gecko here and there. But only on the ceilings.
於 2022 年 7 月住了 4 晚

10/10 優異

Franz

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Above and beyond experience
The smoothest and most professional hotel experience we've had. Everything was on point - from the beauty of the surroundings to the whole staff. I think we ended up trying pretty much all services Tanah Gajah offers and each and every step they delivered. We ended up changing our upcoming winter holidays to visit them again.
於 2022 年 7 月住了 3 晚
Bima Hartono 於 2022年8月2日的回應
Dear Mr. Franz, Thank you very much for sharing your experience of your recent stay at Tanah Gajah, a Resort by Hadiprana. We are very glad to hear that you had a wonderful time with us. The beautiful nature that surrounds the property as well as the service delivered by our team. We look forward to welcoming you back to Tanah Gajah, a Resort by Hadiprana in winter holiday!

10/10 優異

Daniel

於 2022 年 7 月住了 1 晚

10/10 優異

Jacob

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A beautiful and serene property with incredible and attentive service. A wonderful escape from an otherwise chaotic world.
於 2022 年 6 月住了 3 晚
Bima Hartono 於 2022年8月2日的回應
Dear Mr. Jacob, Thank you very much for sharing your experience of your recent stay at Tanah Gajah, a Resort by Hadiprana. We are very delighted to learn that you enjoyed your stay with us and appreciated our service as well as the peaceful surrounding of the property. We look forward to welcoming you back to Tanah Gajah, a Resort by Hadiprana in the future.

10/10 優異

Mohit

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Must stay!
When we stepped into this property, for a moment it felt surreal! And it truly felt that way during the entire duration of our stay. The service is excellent, the property is amazing, the history connected to it heightened our experience! The Hadiprana villa's magnificence along with the outstanding service made us feel like we were staying at home!
於 2022 年 6 月住了 3 晚
Bima Hartono 於 2022年6月29日的回應
Dear Mr. Mohit, Thank you very much for sharing about your experience on your recent stay at Tanah Gajah. We are very pleased to hear that you had a relaxing holiday with us, and enjoyed the charm of our natural surrounding, unique architecture as well as the history of our property. Thank you very much again for spending your holiday with us and we look forward to welcoming you back at Tanah Gajah, a Resort by Hadiprana in the future.

10/10 優異

Paul

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful villa in a stunning setting with freindly and helpful staff.
於 2022 年 6 月住了 5 晚
Bima Hartono 於 2022年6月29日的回應
Dear Mr. Paul, Thank you very much for sharing about your experience on your recent stay at Tanah Gajah. We are very pleased to hear that you had a relaxing holiday with us. Thank you very much again for spending your holiday with us and we look forward to welcoming you back at Tanah Gajah, a Resort by Hadiprana in the future.

10/10 優異

David H

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Boutique Resort with Extraordinary Service
Only 20 villas spread over large property with gardens, ponds, rice paddies, large common pool that never had more than 1-2 other people there (though we had our own villa pool), and spa. Each villa has original art collection from owner. It's luxury with local flavor. The service is extraordinary... there's complimentary afternoon tea every day; we asked for local treats and drinks (off menu) and they obliged with different items every day of our 5 day stay. Most of the staff have worked at this property for years and there's obvious pride about this place. I've stayed at Four Seasons Sayan and Jimbaran Bay -- Tanah Gajah wins by a mile. We traveled with our young adult son in a 2-bedroom 3,000+ sf villa -- the price was better than a one-bedroom villa at comparable international chains -- but the experience was better. You feel secluded but every available service (meals, afternoon tea, car ride to Ubud town, laundry, etc) is just a WhatsApp away (the reception desk put us on group chat with several staff members... every request was answered promptly... just blew me away...)
於 2022 年 6 月住了 4 晚
Bima Hartono 於 2022年6月29日的回應
Dear Mr. David H, Thank you very much for sharing about your experience on your recent stay at Tanah Gajah. We are very pleased to hear that you had a relaxing holiday with us, surrounded by nature and you appreciate our communication conducted via Whatsapp group for the convenience of our guests. Thank you very much again for spending your holiday with us and we look forward to welcoming you back at Tanah Gajah, a Resort by Hadiprana in the future.

10/10 優異

Gereon (Hannover)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wunderbare Umgebung, hervorragendes Personal und sehr gute Küche
於 2020 年 1 月住了 2 晚
Mega 於 2020年2月10日的回應
Dear Gereon, Warm greetings from your home in Ubud! Thank you for your wonderful comment on your recent stay. We are thrilled to read it and feel blessed to deliver the service that exceed your expectation. May we look forward to welcoming you again to your home, Tanah Gajah, a Resort by Hadiprana. Sincerely yours Tanah Gajah, a Resort by Hadiprana

10/10 優異

Abhi (San francisco)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is lovely and a great location to be in to just relax and unwind. The paddy fields look loverly and the restaurant overlooking the fields were fantastic sight to dine off. We had a personal buttler who was very attentive, quick and humble. The entire staff knew about us since there are only 20 villas and by the end of our stay we had met most of them. The resort provides private car shuttle round trip to go to ubud centers. The drivers are fun to talk to as well and extremely humble and honest. The breakfast and the afternoon tea with snacks were refreshing. Overall if you want a relaxing experience and down to earth and caring staff then this is the place to be!! We were greeted by the Resort GM, manager and the chef as well which made it all the more personalized experience.
於 2020 年 1 月住了 3 晚
Bima Hartono 於 2020年1月21日的回應
Dear Abhi, Warmest greetings from Tanah Gajah, a Resort by Hadiprana. Thank you very much for sharing a feedback on your recent stay at our property. We are very delighted to learn that you had a relaxing and enjoyable holiday at Tanah Gajah. We look forward to welcoming you back home to Tanah Gajah,a Resort by Hadiprana in the near future! Kind Regards, Sales & Marketing Manager

10/10 優異

FAISAL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Mega 於 2019年12月30日的回應
Dear Mr. Faisal, Seasons greetings from your home in Ubud, Thank you very much for your recent stay at the property. We feel honor to have your wonderful review on your experience. The entire team here felt honor to have the opportunity to deliver the expectation of your stay. May we hope to welcoming you again not in distance future, to soon to be called Tanah Gajah, a Resort by Hadiprana! Warm regards, The Chedi Club Tanah Gajah

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything about our stay was perfect - from the second we arrived to the minute we left. The hotel is beautiful and the staff are amazing. All in all, an incredible stay! Thank you|
於 2019 年 11 月住了 1 晚
Mega 於 2019年11月19日的回應
Dear Valued Guest, Thank you very much for your recent stay at the property. We feel honor to have your wonderful comment on your experience particularly on the property and the staff. May we hope to welcoming you again not in distance future, to your home in Ubud! Thank you The Chedi Club Tanah Gajah

10/10 優異

真實旅客

於 2019 年 11 月住了 3 晚
Mega 於 2019年11月6日的回應
Dear Valued Guest Thank you very much for your recent stay at the property. We are thrilled to learn your positive feedback on your stay experience with us. We were honored to have the opportunity to deliver the service that exceed your expectation. Looking forward to welcoming you back to your home in Ubud and once again, thank you very much for your wonderful feedback on your stay. With warm regards, The Chedi Club Tanah Gajah

10/10 優異

Malene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Mega 於 2019年11月5日的回應
Ms. Halland, Thank you very much for your recent stay for three nights at the property. We were honored to have the opportunity to deliver the service that exceed your expectation. We are looking forward to welcoming you back to your home in Ubud and once again, thank you very much for your wonderful review on your stay. Warm regards, The Chedi Club Tanah Gajah

10/10 優異

Sauvan (Nice)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beauté de cadre,gentillesse et amabilité du personnel,qualité du service,tranquillité et villa superbe!
於 2019 年 10 月住了 4 晚
Mega 於 2019年10月31日的回應
Dear Mr. Sauvan Thank you very much for your recent stay at the property. We are thrilled to read your positive comment on your experience particularly on the surrounding, staff, and quality service. We were honored to have the opportunity to deliver the service that exceed your expectation. We are looking forward to welcoming you back to your home in Ubud and once again, thank you very much for your wonderful comment on your stay.

10/10 優異

Dara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Mega 於 2019年10月24日的回應
Dear Ms. Dara "Warm greetings from The Chedi Club Tanah Gajah, Ubud" Thank you very much for your recent stay at the property. We are thrilled to learn your positive feedback on your experience. We were honored to have the opportunity to deliver the service that exceed your expectation. We are looking forward to welcoming you back to your home in Ubud. Thank you

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic property and outstanding service. Can’t recommend it more highly.
於 2019 年 9 月住了 3 晚
Mega 於 2019年10月24日的回應
Dear valued guest, "Warm greetings from The Chedi Club Tanah Gajah, Ubud" Thank you very much for your recent stay at the property. We feel honor to have your wonderful comment on your experience. We were honored to have the opportunity to deliver the service that exceed your expectation. May we hope to welcoming you again not in distance future, to your home in Ubud and once again, thank you very much for your wonderful comment on your stay. Thank you

10/10 優異

真實旅客

於 2019 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 8 月住了 2 晚

6/10 一般

C (New York, NY)

伴侶同遊
讚好：整潔度和設施服務
We stayed three nights here. Check-in process was confusing and not seamless. Staff did not accommodate food allergies at restaurants well. We always had to remind them and explain to them what "no dairy" meant. Restaurant mediocre at best. Bathroom facilities, flooded, no toilet paper, clogged, and nothing to wash your hands with - unacceptable for a 5 star property. Butler however, was wonderful, as were cocktail hour, and the room itself was beautiful. Laundry service was also a nice touch. Restaurant staff, really needs work. For the price you pay - you can get far better food, service, and staff that understands you in Ubud area. Would not go back. We were very disappointed. We had better times, food, etc. for a 1/3 of the price at other 5 star properties in Bali.
於 2019 年 8 月住了 3 晚

10/10 優異

Chris

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfection!
Beautiful and memorable stay. We were in one of their family villas and I can not recommend it enough.
於 2019 年 8 月住了 3 晚

8/10 不錯

Anders

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
落ち着く宿。特典は要事前確認。
於 2019 年 6 月住了 5 晚
Bima Hartono 於 2019年7月30日的回應
Warmest greetings from The Chedi Club Tanah Gajah Ubud! Thank you very much for your kind feedback! We are delighted to learn that you had a wonderful stay with us recently. We look forward to welcoming you back to our humble home in the near future! Kind Regards, Bima Hartono Sales & Marketing Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2019 年 6 月住了 1 晚
Bima Hartono 於 2019年7月30日的回應
Thank you very much for your kind review! We are delighted to learn that you enjoyed your stay with us on your recent visit to The Chedi Club Tanah Gajah, Ubud! We look forward to welcoming you back to The Chedi Club Tanah Gajah, Ubud! Kind Regards, Bima Hartono Sales & Marketing Manager

10/10 優異

Emelie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic stay at the Chedi - we will be back!
Fantastic stay at the Chedi. The staff are fantastic, the grounds are beautiful and our villa with a pool was stunning.
於 2019 年 6 月住了 2 晚
Bima Hartono 於 2019年7月31日的回應
Dear Emelie, Warmest greetings from The Chedi Club Tanah Gajah, Ubud! Thank you very much for sharing your experience on your recent stay at our property. We are very pleased to hear that you enjoyed the hospitality of our staff as well as the peaceful surrounding at Tanah Gajah estate. We look forward to welcoming you back to our humble home in the near future! Kind Regards, Bima Hartono Sales & Marketing Manager

10/10 優異

Charles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
Bima Hartono 於 2019年7月31日的回應
Dear Charles, Thank you very much for your kind feedback on your recent stay at The Chedi Club Tanah Gajah Ubud! We are delighted to learn that you enjoyed your time with us. We look forward to welcoming you back to our humble home in the near future! Kind Regards, Bima Hartono Sales & Marketing Manager

10/10 優異

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolute perfection, I've never felt soooo relaxed
We had high expectations reading reviews, but nothing could have prepared us for how completely in love we have fallen with Chedi Club! The grounds are beautiful, rooms are spacious and comfortable, and the pool!!! Service is incredible, everyone is so warm and friendly and will do anything for you. Food is fantastic too! Food and drinks are expensive, but given there are so many inclusions (amazing breakfast, afternoon tea, laundry service, mini bar) and everything is so amazing, we didn't begrudge paying those prices at all. I have never felt so relaxed, and will be booking asap to go back next year, and for a bit longer. I think this will become an annual trip for us, and despite all the travel we have done, this is the first time ever we have found 'our place' that we want to return to again and again.
於 2019 年 6 月住了 4 晚