住宿設施服務

烏布埃維特爾渡假村的評價

3.5 out of 5
烏布埃維特爾渡假村
Jalan Monkey Forest, Ubud, Bali

評價

8.2

很好

10 分評分,優異;167 則評價中有 51 則" "
8 分評分,不錯;167 則評價中有 85 則" "
6 分評分,一般;167 則評價中有 22 則" "
4 分評分,欠佳;167 則評價中有 7 則" "
2 分評分,很差;167 則評價中有 2 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.2/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度和職員與服務
地點也算方便,服務員態度親切,房間面積不算大可以接受,但枕頭太軟,影响睡眠。早餐中規中矩,泳池太細,但這個價錢算是可以了
於 2019 年 2 月住了 2 晚
team 於 2019年2月21日的回應
Dear Sir/Madam, Hello from The Evitel Resort Ubud Thank you very much for your feedback We do apologize for the inconvenience happen during your stay We appreciate it and we will try our best to improve our service to be better in near future We do hope that we can welcome you again and serve you with a greater experience Regards,

8/10 不錯

Jukka

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Evitel is a pretty good hotel. The location is good, within walking distance from the very center of Ubud. The staff is responsive and friendly. The "Deluxe" room was reasonably spacious.
於 2017 年 7 月住了 14 晚
Reservation 於 2017年8月20日的回應
Hello Jukka! Thank you for staying with us last time We appreciate your feedback and we will share it to our team for our improvement Good day!

4/10 欠佳

ZHIXIAN

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Please don't book from Hotels.com as the info is not right; we booked rooms with breakfast but found not included when checking in. And the total room rate are not as shown on the option page. The hotel is not that noise-proof and you can hear what happen in the corridor and the room next to you! Staff are nice but I won't stay in this hotel no more.

8/10 不錯

Henry

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

6/10 一般

Graham

讚好:整潔度和職員與服務
Graham
The hotel staff were very helpful and friendly have no complaints But you get what you pay for , no space for clothes in the room , I was on my own if a couple it will be cosy Extremely noisy hotel , thin walls and corridors and some kind of night patrol wakes every one up 😱
於 2024 年 1 月住了 5 晚

8/10 不錯

Kirandev

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bad wifi
Everything was good except the wifi
於 2023 年 11 月住了 2 晚

8/10 不錯

YOHEI

讚好:整潔度、職員與服務、設施服務和住宿狀況
よかった
於 2023 年 11 月住了 1 晚

10/10 優異

Samantha

於 2020 年 2 月住了 3 晚

6/10 一般

Jill

讚好:職員與服務
Stay been good except bed linens were good old. Visibly worn off and yellowish. Toilet was not well cleaned. Tiles with yellow lines and stains were a sign of not well cleaned. It was an uncomfortable sight.
於 2019 年 12 月住了 3 晚
asti 於 2019年12月30日的回應
Dear Sir/Madam, Thank you for staying with us and we do pologize for the inconvenience happened during your stay. We will use your feedback to make a better service in the future. Have a nice day Thank you Best regards,

6/10 一般

Australia

Positives: perfect location to walk to restaurants and make monkey Forrest. I would stay at this hotel again due to value for money and location. Negatives: the pool, some basic fixes - repair broken umbrellas and clean those disgusting dirty tiles.
於 2019 年 10 月住了 2 晚
The Team 於 2019年10月22日的回應
Thank you for staying with us And we appreciate your kind feedback We'll share it to team to be followed up for our better service in future See you again

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location near the monkey forest with lovely welcoming staff. The breakfast was good, not a huge variety but all food was fresh and yummy. Lots of shops, spas and restaurants on the street. The only downside was that our floor (3) was quite noisy at night. We’re unsure if it was other guests or staff, but people were calling down the hallway and repeatedly opening/closing doors in the early morning both nights.
於 2019 年 10 月住了 2 晚
Asti 於 2019年10月6日的回應
Dear Sir/Madam, Greetings from The Evitel Resort Ubud Thank you for staying with us and spending your time to give us some feedback. We are glad to hearing that you were enjoying your stay in our hotel. However, we do apologize for the inconvenience happened during your stay and we will use your feedback as our reference to create a better service in the future. Hopefully you are willing to stay with us in another good chance. Thank you Best regards, Hotel Staff

8/10 不錯

Richard

於 2019 年 9 月住了 1 晚

10/10 優異

GYEONGA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
The Team 於 2019年10月22日的回應
Thank you for staying with us And we're happy to see your amazing reviews See you soon

8/10 不錯

zouhair (Tunis)

家人同遊
Very good location. Good Price qualité ratio. Very kind personnel.
於 2019 年 8 月住了 1 晚
Asti 於 2019年8月17日的回應
Dear Zouhair, Greetings from The Evitel Ubud Thank you for staying with us We are glad to hear that you were enjoying you stay at our hotel. Hopefully you are willing to stay with us in another good chance. Thank you Best regards, Evitel Team

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is in the heart of the city, it is the best hotel in a 2 kilo radius
於 2019 年 7 月住了 3 晚
Asti 於 2019年8月17日的回應
Dear Sir/Madam Greetings from The Evitel Ubud Thank you for staying with us We are glad to hear that you were enjoying your stay at our hotel. Hopefully you are willing to stay with us in another good chance. Thank you Best regards, Evitel Team

10/10 優異

Antoine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
The Team 於 2019年7月30日的回應
Thank you for staying with us And we appreciate your great reviews See you again soon :D

6/10 一般

真實旅客

伴侶同遊, 多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
The property is in a good location. The rooms are really small if a couple has two luggage and carry-on it leaves for a tight squeeze. There was no place to store clothing and only a place to hang up a few things. Our room was cleaned well by the staff, but the shower had a curtain shade which had mold on it. The showers could use new caulking as there was mold there as well. Not very pleasant to see that knowing it would not cause much to fix. The breakfast included was good, something for eveyone. Again, staff was friendly. The pool area looks amazing in the photos, sadly needs a lot of updating and did not look as nice when we arrived. Nice little paddle pool for kids, tiles were missing and loose in some areas. Pool was nice. All in all the stay was nice, lot’s of nice restaurants in the area, Monkey forest down the street which also has a free shuttle that will take you to the Ubud Market. Grocery store right around the corner. Staff was friendly and helpful. I would stay again.
於 2019 年 5 月住了 4 晚
The Team 於 2019年7月22日的回應
Dear Sir/Madam, Greetings from The Evitel Resort Ubud Thank you so much for such a great review from you It means alot for us to improve our service and product. We will share this to our team, Hope we could welcome you again with a better service in future Have a great day

2/10 很差

tae yoon

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 17 晚
The Team 於 2019年7月3日的回應
Dear Tae Yoon Warmest greeting from The Evitel Resort Ubud Thank you for staying with us We do apologize for the inconvenience happen during your stay. We appreciate if you could share the specific things that happen to you during your stay, so that we can improve our service in the future :) Thank you

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
The Team 於 2019年5月27日的回應
Thank you :) See you soon again

8/10 不錯

hyeyeon (부산)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
다시 우붓에 가도 에비텔!
요가반 에서 가깝고, 근처에 음식점과 코코마트. 몽키포레스크가 있어요. 옥상 수영장 멋지구!!!조식은 그냥 그랬네요.
於 2019 年 4 月住了 4 晚

8/10 不錯

真實旅客

於 2019 年 4 月住了 2 晚
The Evitel Team 於 2019年4月19日的回應
Thank you and see you again soon :)

8/10 不錯

Alma

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
The Evitel Team 於 2019年4月19日的回應
Thank you for staying with us Hope to see you again :)

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
좋아요~!
아주 만족합니다~ 다만 에어컨이 좀 빵빵한건 아니었지만 충분히 다음에도 또 이용하고 싶어요~ 위치도 좋고 굳굳입니다 ㅋㅋ
於 2019 年 2 月住了 3 晚
Team 於 2019年2月15日的回應
Dear Sir/Madam, Hello from The Evitel Resort Ubud Thank you very much for your feedback We do apologize for the inconvenience happen during your stay We appreciate it and we will try our best to improve our service to be better in near future We do hope that we can welcome you again and serve you with a greater experience Regards,

4/10 欠佳

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
team 於 2019年2月5日的回應
Dear Sir/Madam, Thank you for staying at our hotel :D And thank you for your review Hope we can do our best to improve our service in future See you again soon

8/10 不錯

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
Ubud
Nice location
於 2018 年 12 月住了 4 晚
Team 於 2019年1月2日的回應
Thank you and see you again Happy New Year :D

6/10 一般

真實旅客

讚好:職員與服務和住宿狀況
Nice and friendly staff. Breakfast was very poor quality. Aircon in room very weak. Nice view of rice fields from room.
於 2018 年 10 月住了 1 晚
team 於 2019年2月5日的回應
Dear Sir/Madam, Thank you for staying at our hotel :D And thank you for your great review Hope we can do our best to improve our service in future See you again soon

10/10 優異

真實旅客

於 2018 年 10 月住了 2 晚
team 於 2019年2月5日的回應
Dear Sir/Madam, Thank you for staying at our hotel :D And thank you for your great review See you again soon

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
In the city
Great location! Very close to the city. Make a left and it’s only a few minutes walk to the Monkey Forest. Staff was nice and very accommodating. The welcome drink was a nice touch. Breakfast was okay, average. The only issue I had was the shower. Water kept coming out and getting the floor wet. Otherwise, great stay.
於 2018 年 10 月住了 2 晚
team 於 2019年2月5日的回應
Dear Sir/Madam, Thank you for staying at our hotel :D And thank you for your great review Hope we can do our best to improve our service in future See you again soon

10/10 優異

Theresa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel, beautiful staff
Beautiful place to stay. Wonderful staff. We will be back.
於 2018 年 10 月住了 3 晚
team 於 2019年2月5日的回應
Dear Sir/Madam, Thank you for staying at our hotel :D And thank you for your great review Hope we can do our best to improve our service in future See you again soon

4/10 欠佳

みのり (兵庫県宝塚市)

讚好:整潔度
不滿:住宿狀況和客房舒適度
日の当たる部屋にもかかわらず冷房が全然効かなかったので暑かったです。メンテナンスをお願いして、外出中にみてくれた形跡はありましたが、全く直っておらず、毎朝暑くて目が覚めるは、日中は外にいる方がましだったりしました。
於 2018 年 10 月住了 2 晚
team 於 2019年2月5日的回應
Dear Sir/Madam, Thank you for staying at our hotel :D And thank you for your great review Hope we can do our best to improve our service in future See you again soon

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚
The Evitel Ubud 於 2018年10月25日的回應
Hello from The Evitel Resort Ubud Thank you for staying with and And we appreciate your great review See you :)

8/10 不錯

Rosalina

讚好:職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 6 晚
The Evitel Ubud 於 2018年10月25日的回應
Hello from The Evitel Resort Ubud Thank you for staying with and And we appreciate your great review See you :)

8/10 不錯

Stephanie

讚好:整潔度、職員與服務和住宿狀況
Clean and friendly
The hotel was nice and clean, the staff were friendly and prompt. Our air conditioner wasn’t the best and they tried to fix it, but never worked great. The breakfast wasn’t very good at all and we are not picky eaters.
於 2018 年 9 月住了 4 晚
The Evitel Ubud 於 2018年10月25日的回應
Dear Ms Stephanie, Hello from The Evitel Resort Ubud, Thank you very much for staying with us and we appreciate your kind feedback. We do apologize for the inconvenience happen during your stay We will try our best to improve our service to be better in near future We do hope that we can welcome you again and serve you with a greater experience Regards,

8/10 不錯

Insook

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 7 晚
The Team 於 2018年10月25日的回應
Hello from The Evitel Resort Ubud Thank you very much for staying with us and we appreciate your great review. We do hope that we can welcome you again and serve you with a greater experience Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tatsächlich sehr hellhörig!
於 2018 年 9 月住了 2 晚
team 於 2019年2月5日的回應
Dear Sir/Madam, Thank you for staying at our hotel :D And thank you for your great review Hope we can do our best to improve our service in future See you again soon

8/10 不錯

Kelvin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Goed hotel
Goed hotel met een gunstige ligging, ook het zwembad boven op het dak is leuk gedaan. Ontbijt hebben we niet genomen, dus daar kunnen we niet over oordelen. Personeel was erg behulpzaam bij vragen. Enigste minpuntje is dat het erg gehorig op de gang is. Wij zaten op de begane grond en werden vaak wakker van langslopende mensen die hard praatten.
於 2018 年 9 月住了 2 晚
Team 於 2018年9月29日的回應
Geachte heer Kelvin, Bedankt voor het verblijf in ons hotel We waarderen uw goede beoordeling van ons hotel Ik hoop dat we onze service in de toekomst kunnen verbeteren Tot ziens ;)

10/10 優異

Ali (Montreal, Canada)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and perfect location. All the staff members were very nice.
於 2018 年 9 月住了 4 晚
Reservation 於 2018年9月20日的回應
Dear Ali, Greetings from The Evitel Resort Ubud Thank you so much for stayig with us We appreciate your great feedback See you again soon :)

8/10 不錯

Marouane

Hôtel très propre et calme! A proximité d’une rue très animée d’ubud. Chambre spacieuse avec vue direct sur une petite rizière! Le seul petit défaut serait le déjeuner comme dans beaucoup d hôtel de Bali qui ne correspond pas à nos habitudes.
於 2018 年 8 月住了 2 晚
The Team 於 2018年9月27日的回應
Dear Marouane, Thank you for staying in our hotel We appreciate your good review about our hotel We hope that we can improve our service in near future See you soon

10/10 優異

Bright (vancouver, Bc)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location! Near the monkey forest and near atm machines and restaurants. Good buffet choices but the egg station always keep forgeting my order
於 2018 年 7 月住了 4 晚
The Team 於 2018年9月27日的回應
Dear Mr/Ms Bright Thank you for staying in our hotel We appreciate your good review about our hotel We hope that we can improve our service in near future See you soon

8/10 不錯

Raed

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Like this hotel
This one night I'd extension of my stay. Only problem you can hear your nipors in your room I like this hotel and definitely will stay again.
於 2018 年 7 月住了 1 晚
The Team 於 2018年9月27日的回應
Dear Mr Raed Thank you for staying in our hotel We appreciate your good review about our hotel We hope that we can improve our service in near future See you soon

8/10 不錯

Raed

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Like it
Amazing stay. Only thing u can hear next door room
於 2018 年 7 月住了 2 晚

8/10 不錯

讚好:職員與服務、住宿狀況和客房舒適度
問題があっても、迅速に対応してくれた。
於 2018 年 7 月住了 3 晚

8/10 不錯

Alexis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚

8/10 不錯

arnold

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
bien situé par rapport au centre ville, pas de bruit et à 400m du Monkeys Forest (5 mn à pied). personnel souriant, acceuillant et serviable. Chambre confortable, propre. Piscine bien entretenu pour vous détendre après une balade aux alentours de ubud. C'est un hotel que je recommanderai pour les futurs voyageurs.
於 2018 年 6 月住了 5 晚

6/10 一般

真實旅客

讚好:職員與服務和客房舒適度
Ok hotell i Ubud sentrum
Sentralt hotell like ved Monkey forest. Helt greit hotell som kanskje trenger litt vedlikehold. Rommet var ikke rengjort så mye som vi hadde ønsket ved ankomst men for 2 netter var dette et OK hotell!
於 2018 年 6 月住了 2 晚

10/10 優異

jimmy (ireland)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, great staff.
I stayed here recently and would highly recommend this hotel. The staff were very friendly and helpful. The room was very clean and compact. Breakfast was excellent , just a few steps away from the monkey forest.
於 2018 年 6 月住了 2 晚
The Team 於 2018年7月3日的回應
Dear Mr Jimmy, Hello from The Evitel Resort Ubud Thank you very much for your feedback We are glad to see your great review We do hope that we can welcome you again and serve you with a greater experience Regards,

6/10 一般

Chris (Germany)

讚好:整潔度和住宿狀況
Nettes Hotel in sehr guter Lage
- saubere Zimmer - schöne Aussicht auf Reisfelder - netter Dachpool - schöne Bar/Restaurant auf dem Dach - nettes Personal - sehr gute Lage - Zimmer war klein, aber für eine Nacht ausreichend
於 2018 年 6 月住了 1 晚
The Team 於 2018年7月5日的回應
Sehr geehrter Herr / Frau Vielen Dank für Ihre Bewertung Ich hoffe, Sie hier wieder zu begrüßen Bis bald Freundliche Grüße, Das Team

8/10 不錯

Warwick (Melbourne)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cheap and cheerful
Nice place, nice and quiet with lovely rooftop pool. Convenient location - close but not too close to all the racket, and very close to the Monkey forest. Asian Breakfast was good, but the Western breakfast wasn't. Good value for money.
於 2018 年 6 月住了 2 晚
The Team 於 2018年7月3日的回應
Dear Mr/Ms Warwick, Hello from The Evitel Resort Ubud Thank you very much for your feedback We do apologize for the inconvenience happen during your stay We appreciate it and we will try our best to improve our service to be better in near future We do hope that we can welcome you again and serve you with a greater experience Regards,

8/10 不錯

daniel

讚好:職員與服務
於 2018 年 6 月住了 1 晚
The Team 於 2018年7月3日的回應
Thank you ;) Hope to see you again

4/10 欠佳

K (Vancouver)

讚好:整潔度和客房舒適度
不滿:職員與服務
Room is not as advertised, staff not friendly
Booked a 2 twin bedroom, confirmed, but was given 1 bed. When I asked to switch, there were not other rooms despite being confirmed. Also, be aware, it says rice field view, that's only selected rooms. We were given a room facing a loud bar, and no view of rice fields. Overall, the room was okay but it just was not what was advertised. Which isn't okay.
於 2018 年 6 月住了 2 晚
The Team 於 2018年7月3日的回應
Dear Sir/Madam, Hello from The Evitel Resort Ubud Thank you very much for your feedback We do apologize for the inconvenience happen during your stay We appreciate it and we will try our best to improve our service to be better in near future We do hope that we can welcome you again and serve you with a greater experience Regards,