室外泳池;7:00 至 18:00 開放;泳池傘、躺椅

桑卡拉度假村普拉瑪那 (CHSE 認證)的評價

4 out of 5
桑卡拉度假村普拉瑪那 (CHSE 認證)
Banjar Kumbuh, Desa Mas, Ubud, Bali

評價

9.6

完美

10 分評分,優異;265 則評價中有 200 則" "
8 分評分,不錯;265 則評價中有 53 則" "
6 分評分,一般;265 則評價中有 10 則" "
4 分評分,欠佳;265 則評價中有 2 則" "
2 分評分,很差;265 則評價中有 0 則" "

9.4/10 

整潔度

9.8/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Services are excellent
Not far from town but still need to arrange own transportation if you need to travel around Ubud Surrounded by green, very relaxing Breakfast has 5 choices, good enough Though the facilities have little bit old, it is good for money value with such pricing. Spa is also value for money and service is good. We have tried Bali style 3 hours package, very well All staff are nice, helpful and pleasant, well done
於 2018 年 7 月住了 2 晚

10/10 優異

Kwok Yu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
perfect
perfect experience
於 2018 年 1 月住了 1 晚

8/10 不錯

Nama Kure (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A very beautiful and quiet villa
My wife and I have stayed 3 nights at Sankara, we both think that the CP value is very high. The food was good, the service was excellent, and this hotel is relatively new, so the room and all facilities are still in good condition and won't feel worn-off. Besides, if you just stay in uBud, the shuttle bus service may also come in handy and it just take around 10 mins from the hotel to downtown. Definitely recommended
於 2017 年 9 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
放鬆的好飯店,早餐非常多樣的選擇美味,適合全家人入住的渡假村,雖然飯店距離ubud市區有一段路但是有接駁車可以利用非常方便。

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good resort
Very good and comfortable, staff are very nice

10/10 優異

ivy (TW)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Must to stay with Sankara!!
I love this hotel. Every staff there is so friendly and nice. You will feel like that Sankara is your second home.

10/10 優異

CHE-CHUAN (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
really great
Resort is beautiful,Staff is so nice,swimming pool is good,and yoga class is excellent.
Ketut 於 2015年9月19日的回應
Dear Lovely Guest Che-Chuan, Warmest greeting from Sankara Ubud Resort a peaceful living managed by Satyam Hospitality. Thank you very much for choosing Sankara. we are happy to have delivery our best during your vacation in UBud Bali. See you again

10/10 優異

CHE-CHUAN (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
really great
Resort is beautiful,Staff is so nice,swimming pool is good,and yoga class is excellent.
Ketut 於 2015年9月19日的回應
Dear Lovely Guest Che-Chuan, Warmest greeting from Sankara Ubud Resort a peaceful living managed by Satyam Hospitality. Thank you very much for your nice impression during stay with us. we are happy to heard that you have enjoyed and great stayed. Hope we have the opportunity to welcoming you back at Sankara soonest.

10/10 優異

wenjie (上海)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服务非常到位
巴厘岛果然是一流的酒店,刚到酒店服务员就送上冷毛巾和凉爽的果汁,房间的蜜月布置是这次最大的惊喜,离店还贴心的送上两份三明治作为午餐,实在很满意。
Ketut 於 2015年9月19日的回應
Dear Lovely Guest, Warmest greeting from Sankara Ubud Resort a peaceful living managed by Satyam Hospitality. Thank you very much for staying and choosing Sankara. See you again.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
Everything is perfect in Sankara. The room is huge and staff are super friendly.
Ketut 於 2015年8月22日的回應
Dear Lovely Guest Warmest greeting from Sankara Ubud Resort a peaceful living Managed by Satyam Hospitality. Thank you very much for staying and choosing sankara for your holiday during in Ubud Bali. we are Happy to heard that you have perfect stayed with us. We hope have time to meet and delivery our hospitality again in the next near future.

10/10 優異

Chen-Chi (Tainan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常棒的飯店!
這是一間非常棒的飯店,房間很大,浴室很大,床也很大很舒服,早餐也很美味,只有離烏布市區較遠的這個缺點,非常推薦大家入住。
Ketut 於 2015年8月8日的回應
Dear Lovely Guest, Warmest greeting from Sankara Ubud a peaceful living Thank you very much for staying and choosing Sankara during your holiday in Ubud Bali

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ketut 於 2015年8月8日的回應
Dear Lovely Guest, Warmest greeting from Sankara Ubud a peaceful living. Thank you very much for choosing and staying at Sankara.

6/10 一般

jui yi

讚好:整潔度和客房舒適度
Ketut 於 2015年8月8日的回應
Dear Lovely guest Jui Yi, Warmest greeting from sankara Ubud a peaceful living Thank you very much for choosing and staying at Sankara.

8/10 不錯

LIOU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ketut 於 2015年4月11日的回應
Thank you for choosing Sankara for your nice holiday in Bali

8/10 不錯

Pamela

多人同遊
讚好:職員與服務、設施服務和住宿狀況
A very quiet and serene atmosphere. Breakfast options were amazing. We were very shocked, as a small Group of friends, that there was no door or privacy between the bathroom and bedroom. The air con has to stay on full the whole time due to the heat and it was very very loud making it impossible to sleep.
於 2024 年 4 月住了 5 晚

10/10 優異

Yoshihiro

於 2024 年 4 月住了 5 晚

10/10 優異

Sylvia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful luxurious rooms, beautiful gardens and pool and the staff were so accommodating and welcoming- thank you!
於 2024 年 4 月住了 3 晚
Desak Lia Haryati - Resort Manager 於 2024年4月22日的回應
Dear Sylvia,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback with us. And we are very happy that you have choose us during your stay in Bali hopefully your stay will memorable. We are delighted to hear that despite your busy schedule, you had a comfortable and pleasant stay at our hotel. Your positive comments are greatly appreciated and serve as a testament to our commitment to providing exceptional service to our guests.Guest satisfaction is our top priority, and we always strive to create a serene and peaceful environment for our guests to relax and unwind. Please know that we are working closely with the local authorities to minimize the impact on our guests' experience, and we appreciate your understanding.Until then, our best wishes to you.

8/10 不錯

Arashi

讚好:職員與服務
The response was also good!
於 2024 年 4 月住了 4 晚
Desak Lia Haryati - Resort Manager 於 2024年4月22日的回應
Dear Arashi,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Thank you so much for taking the time to visit us recently and for writing such a lovely review of your experience.We look forward to welcoming you back home again to our home. Life is a journey.

10/10 優異

Mathew

於 2024 年 3 月住了 3 晚

8/10 不錯

Jyoti

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sankara is a lovely resort with good basic facilities. It’s conveniently situated so can get to a variety of places.
於 2024 年 3 月住了 4 晚
Desak Lia Haryati - Resort Manager 於 2024年4月22日的回應
Dear Jyoti,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback with us. We are delighted to hear that despite your busy schedule, you had a comfortable and pleasant stay at our hotel. Your positive comments are greatly appreciated and serve as a testament to our commitment to providing exceptional service to our guests.Guest satisfaction is our top priority, and we always strive to create a serene and peaceful environment for our guests to relax and unwind. Please know that we are working closely with the local authorities to minimize the impact on our guests' experience, and we appreciate your understanding.It was a pleasure to have you as our guests, and we hope to welcome you back in the future for another memorable stay. If there is anything else we can assist you with, please do not hesitate to let us know.

10/10 優異

Yoanna

於 2024 年 3 月住了 7 晚
Desak Lia Haryati - Resort Manager 於 2024年4月22日的回應
Dear Yoanna,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.It is certainly a delight to hear that you thoroughly enjoyed your honeymoon stay with us. Our ultimate goals are to ensure your satisfaction and try to create memorable experiences for our guests. By having, your review we imagine many guests will book a stay with us as a result of reading your post.We hope to welcome you back home to our home in the near future.

8/10 不錯

Shaneel

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 4 晚
Desak Lia Haryati - Resort Manager 於 2024年4月22日的回應
Dear Shaneel,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectation.We look forward to welcoming you back home in the near future.Till then, our best wishes for you.

10/10 優異

Kieran

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly! And the rooms were very clean!
Desak Lia Haryati - Resort Manager 於 2024年3月20日的回應
Dear Kieran,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living. Thank you for taking the time to share your feedback about your recent stay at our resort. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you. I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay. If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.

8/10 不錯

Marilyn

讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was very nice and private and clean
於 2024 年 3 月住了 3 晚
Desak Lia Haryati - Resort Manager 於 2024年3月13日的回應
Dear Marilyn,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience. Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectation. We look forward to welcoming you back home in the near future. Till then, our best wishes for you.

10/10 優異

Danielle

家人同遊
讚好:整潔度和住宿狀況
This property blew my mind and took our breaths away. The food was very good. All employees are very kind and helpful. Thank you Sankara team!
Desak Lia Haryati - Resort Manager 於 2024年3月13日的回應
Dear Ms. Karen Cheryl,Om swastiastu..Warmest greeting from Sankara Resort & Spa, thank you for your kind interesting to choosing us during your vacation to Bali, we are already received your valued feedback with no issues inside it, that's meant you enjoyed your stay in Bali and us. Our culinary team works hard to offer a diverse range of food options to cater to different tastes and preferences, so it's fantastic to hear that you found our offerings suitable for both Balinese cuisine and other varieties. If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.

10/10 優異

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful, quiet relaxing property with attentive and friendly staff
於 2024 年 2 月住了 3 晚
Desak Lia Haryati - Resort Manager 於 2024年3月13日的回應
Dear Jennifer,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations. We look forward to welcoming you back home in the near future. Till then, our best wishes to you.

4/10 欠佳

Nakeshia (Seatac)

不滿:職員與服務和設施服務
I paid cash during my stay on the last day I asked them to just charge my last meals to the room when I tried checking out they refused to let me leave and said I owed lots of money. I didn’t know what to do so I just gave them my card and they charged it then said they didn’t get that payment either my bank said they did get it I almost missed my flight and had to have money sent from my family. If you stay here just keep receipts if paying cash. Also the resort is very far out and there’s construction next door. Overall a beautiful resort but some scamming or miscommunication with the rupiah and employees
Desak Lia Haryati - Resort Manager 於 2024年3月13日的回應
Dear Nakeshia,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living. Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us.We apologize for any inconvenience caused by the noisy neighboring resort and the ongoing construction nearby. Rest assured, we will continue to monitor the situation and take appropriate measures to maintain the tranquility of our property. As per our previous discussion during your check out process that we have showing the bills that you have paid or sign only and says will pay upon check-out. After we have try to swipe your credit card there is notif that the bank havent charge it and we have show the prove to you. We apologize if the payment process almost made you miss the flight but before guests check-out all the payment process must be completed first. Once again, thank you for your kind words, and we hope to welcome you back for another memorable stay in the future.

10/10 優異

Dave

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love this quiet resort in Ubud. Private pool, great food, and wonderful accommodating staff. Our 4th stay here and we’ll be back for more!
Desak Lia Haryati - Resort Manager 於 2024年3月13日的回應
Dear Dave,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. Thank you for coming back and staying for the 4th time. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you. I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay. We would be delighted to welcome you back for another wonderful stay.

10/10 優異

Brian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very attentive. Whatever you needed was just a phone call away
於 2024 年 1 月住了 11 晚
Desak Lia Haryati - Resort Manager 於 2024年3月13日的回應
Dear Brian,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living. Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you. I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay. If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.

10/10 優異

Pratik

讚好:整潔度、職員與服務和住宿狀況
Good place to stay. Excellent staff. Only thing was there were no shops around the area and had to go to ubud center to get anything.
於 2024 年 1 月住了 4 晚
Desak Lia Haryati - Resort Manager 於 2024年3月13日的回應
Dear Pratik,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience. We are delighted to hear that we could meet your expectations. And if you need to buy something in the city you can go with our complimentary shuttle to Ubud center and there is mini shop if you need to buy daily needs. We look forward to welcoming you back home in the near future. Till then, our best wishes to you.

8/10 不錯

Oneeb

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Decent stay with caveats
We stayed at Sankara for 4 days. Pros: Super comfortable deluxe room, great pool, good food, good massages, free shuttle to ubud center Cons: 1. Breakfast was good but wasn't unlimited. I know it's not buffet but guests should be able to order a few extras. I was charged for extra eggs twice. 2. Food was expensive with 20% extra charges. Portion size was small for steaks and chicken 3. No taxis can enter the property if you want to go to places other than ubud center which means you are forced to either walk outside to look for a taxi (which is confusing) or ask Sankara reception who would charge you 4 times the actual price. The staff wasn't helpful in this regards. 4.There was no prayer mat on the property which is shocking considering Indonesia is a muslim country- can't pray on a dirty yoga mat. Summary: Overall the stay was good but the resort was expensive and customer service was average.
於 2023 年 12 月住了 4 晚
Desak Lia Haryati - Resort Manager 於 2024年1月12日的回應
Dear Oneeb,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us.Unfortunately, we did not meet all your expectations and we would like to offer our sincere apologies. We have planning to update our breakfast and restaurant menu. And for the transportation, regret to inform you that we can not assist you to book the online transportation regarding the local procedure however we have our own transportation with fully service and maintained safe. Thank you for the input regarding the prayer mat and we will discuss with the management.

8/10 不錯

Lori

讚好:整潔度和職員與服務
Dated but beautiful
The property needs some maintenance but overall is beautiful. The pool villa is the way to go if you like having a private pool. However the villas does not have proper AC for the size. You will be slightly warm. The team there does care and try’s hard. The location is in a quiet area for the most part. There is some construction next door but it wasn’t too disruptive. The food was just ok. There are good food options nearby. Ubud central with traffic will take 25 minutes. Sankara provides a shuttle so that’s nice.
於 2023 年 12 月住了 4 晚
Desak Lia Haryati - Resort Manager 於 2024年1月12日的回應
Dear Lori,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us. We apologize for any inconvenience caused by the noisy neighboring resort and the ongoing construction nearby. Rest assured, we will continue to monitor the situation and take appropriate measures to maintain the tranquility of our property. And kindly be informed you that we still progress for update the resort facilities and hopefully you can enjoy it on your next stay at The Sankara Resort & Spa.

10/10 優異

Krunal

於 2023 年 12 月住了 3 晚
Desak Lia Haryati - Resort Manager 於 2024年1月12日的回應
Dear Krunal,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations.We look forward to welcoming you back home in the near future. Till then, our best wishes to you.

6/10 一般

Heidi (Colville)

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Lovely property but there’s a lot of construction going on in the property and directly next door. There are also a lot of mosquitos since it’s the beginning of the rainy season. The staff are friendly and helpful.
於 2023 年 12 月住了 5 晚
Desak Lia Haryati - Resort Manager 於 2024年1月12日的回應
Dear Heidi,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us. We apologize for any inconvenience caused by the noisy neighboring resort and the ongoing construction nearby. Rest assured, we will continue to monitor the situation and take appropriate measures to maintain the tranquility of our property. And because Bali is a tropical area, there will be mosquitoes, but we have provided tools to ward them off in every room.I'm glad to hear that our staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members.

8/10 不錯

Kylie

伴侶同遊
讚好:整潔度、職員與服務和設施服務
When we checked in we were told about construction happening next door which was out of their control (no problems with that) and a party at the club next door which we were all offered ear plugs for only to have them renovating a room in the resort right behind our villa using a jackhammer for two days straight!! Their only solution was to give us a voucher for a massage. We paid for a 1 bedroom pool villa hoping for some quiet and relaxation. Then on our second last day my husband just got out of the shower when something came off a pal tree and smashed the glass over the shower (clearly not shatterproof as there was glass everywhere) There’s so much construction going on that I wouldn’t stay there if you’re seeking peace and quiet. The best part of the stay was meeting Budhi who drives the shuttles, he is just the kindest most knowledgeable man.
於 2023 年 11 月住了 7 晚
Desak Lia Haryati - Resort Manager 於 2023年12月11日的回應
Dear Kylie,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and enjoyed your time with us.We apologize for any inconvenience caused by the noisy neighboring resort and the ongoing construction nearby. Rest assured, we will continue to monitor the situation and take appropriate measures to maintain the tranquility of our property. And we also apologize for the incident where the tree fell which thankfully did not hit you or your belongings. Also at that time our team immediately replaced and repaired it.I'm glad to hear that Budhi left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay.Once again, thank you for your kind words, and we hope to welcome you back for another memorable stay in the future. Should you require any assistance or have any further inquiries, please do not hesitate to reach out to us.Warm regards,Desak Lia HaryatiResort Manager

10/10 優異

Junya

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
無料の朝食のクオリティが非常に高く、ホテルとしてのサービスは非の打ち所がないと感じました。無料の朝ヨガもとても良かったみたいです。プールは利用していませんが、清潔でした。ベランダの鍵がなかなか閉められませんでした。しかしとても満足しています。ありがとう。
Desak Lia Haryati - Resort Manager 於 2023年12月11日的回應
Dear Junya,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations.We look forward to welcoming you back home in the near future.Till then, our best wishes to you.Warms regards,Desak Lia HaryatiResort Manager

10/10 優異

Marie-France

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très bien bon petit déjeuner,bon accueil personnel très agréable et souriant le plus est la navette pour le centre d’Ubud . A recommandé
於 2023 年 11 月住了 4 晚
Desak Lia Haryati - Resort Manager 於 2023年12月11日的回應
Dear Marie-France,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. Once again, I would like to thank you for your kind words and for choosing our hotel for your recent stay. We truly value your feedback as it helps us continuously improve our services and ensure that our guests have a memorable experience.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.Warm regards,Desak Lia HaryatiResort Manager

10/10 優異

Kathleen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Luxury accomodation, lush gardens. Wonderful staff and spa.
於 2023 年 11 月住了 3 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Kathleen,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.I'm glad to hear that all hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay.Once again, I would like to thank you for your kind words and for choosing our hotel for your recent stay. We truly value your feedback as it helps us continuously improve our services and ensure that our guests have a memorable experience.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.

10/10 優異

Lisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely 4 night stay. Book spa services ahead. Hotel made all transfer and private vehicle touring arrangements.
於 2023 年 11 月住了 3 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Lisa,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay and for sure with another treatment from our Radha Spa.

10/10 優異

Sally

於 2023 年 11 月住了 1 晚
Desak Lia Haryati - Resort Manager 於 2023年12月11日的回應
Dear Sally,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectations.We look forward to welcoming you back home in the near future.Till then, our best wishes to you.Warms regards,Desak Lia HaryatiResort Manager

8/10 不錯

Mahid

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Consider Ubud a junglelike location and so the hotel is in such an area but it is very beautiful. We were welcomed very kindly and the staff were very accommodating. Just be mindful that at the time of our visit, there was nearby construction going on which created a lot of noise and workers were a little intrusive by the pool. Room was a very good size but slightly old in design (it fitted the vibe of a jungle). A lot of YouTube videos online are a true reflection of the rooms. Bathroom was an open style so at times could be very slippery. Out of the 3 hotels I stayed at in Bali, this bed was the best and most comfortable - never had a better night sleep than here. The AC unit was a god send too! One gripe I had were ants in the bathtub and an infestation on the door but they provided ant killer which kept them at bay. Also there were other wildlife like lizards nearby which was a little unsettling. But that is to be expected because of the area. It was very well situated with a free shuttle service to central Ubud. We struggled to eat a lot of the breakfast in the morning and just opted to have cereal instead - our dietary requirements were halal.
於 2023 年 10 月住了 5 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Mahid,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.On behalf of the management, we do apologies for the next-door construction is out of our control however we have made an agreement that they will start at 9 am and finished at 5 pm then and also reducing the music came from our neighbor.Once again, I would like to thank you for your kind words and for choosing our hotel for your recent stay. We truly value your feedback as it helps us continuously improve our services, facilities and ensure that our guests have a memorable experience.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.

6/10 一般

Gaytri

家人同遊
不滿:整潔度、設施服務和住宿狀況
Very noisy and felt unsafe. There was no lift so had to climb up and down many steps with my bad knee. Got scared to a big gacko outside my room. Lots of mosquitoes. Food was good, staff helpful. Sheets were dirty on first day when I came in so asked to change sheets. Shuttle from hotel to shopping areas provided free
於 2023 年 10 月住了 2 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Gaytri,Thank you for taking the time to leave this review after your stay with us. Unfortunately, we did not meet all your expectations and we would like to offer our sincere apologies.I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay. On behalf of the management, we do apologies for the next-door construction is out of our control however we have made an agreement that they will start at 9 am and finished at 5 pm then and also reducing the music came from our neighbor. Also, insect because we are in Tropical Island however, we provide insect killer which kept in the room.I have personally conveyed your experience to our respective team members, and they are truly saddened by your comments, and would love the opportunity to offer you an alternative that is more satisfactory to you.Thank you again for your time and response.Until then, our best wishes to you.

8/10 不錯

Minesh

於 2023 年 10 月住了 3 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Minesh,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay and for sure with another treatment from our Radha Spa.

10/10 優異

Carolina

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Sankara Resort was more than we expected. So quiet , peaceful, clean, the staff was amazing. Very conveniently located. We found some amazing Restaurants within walking distance. I would definitely recommend it and will stay again when we are in Ubud again.
於 2023 年 8 月住了 6 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Carolina,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectation.We look forward to welcoming you back home in the near future.Till then, our best wishes for you.

10/10 優異

Erica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect little paradise!!
I had an amazing stay at this absolutely lovely resort. The grounds were lush and gorgeous! I felt like I was tucked away into a little pocket of paradise. The resort staff were ALL amazing and went consistently above and beyond. I would totally recommend. I stayed in the villa with had it's own private pool. The bathroom inlnclude a massive tub and shower AND an amazing bonus open air shower. Lush!!! The only minor con is that this isn't a big chain where everything is perfectly generic, the place shows some gentle wear.
於 2023 年 8 月住了 3 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Y1053RTkeiths,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. I am delighted to hear that you had such a lovely time in one of our one bedroom pool villa and that you found it to be comfortable, spacious, and equipped with a private pool. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.

10/10 優異

Atsuya

親子同遊
讚好:整潔度、設施服務和住宿狀況
Good.
於 2023 年 7 月住了 4 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Atsuya,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa by Pramana Experience.Nothing makes us happier than to learn that you enjoyed your stay and shared your kind experiences to the world about our little paradise. We are delighted to hear that we could meet your expectation.We look forward to welcoming you back home in the near future.Till then, our best wishes for you.

10/10 優異

sun

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing stay at an amazing villa
Really enjoyed our stay at the Sankara Resort. Our twin pool villa was big and clean and come with its descent private pool. Breakfast was good and customer service was great. Definitely on the list of places to stay when we are in Ubud.
於 2023 年 7 月住了 2 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Sun,Om swastiastu...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. I am delighted to hear that you had such a lovely time in one of our deluxe pool villa and that you found it to be comfortable, spacious, and equipped with a private pool. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.Our culinary team works hard to offer a diverse range of food options to cater to different tastes and preferences, so it's fantastic to hear that you found our offerings suitable for both Balinese cuisine and other varieties. If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.

8/10 不錯

Crystal

讚好:整潔度、職員與服務和住宿狀況
The property was ok, the staff was really nice and friendly. When I first checked in my lights and the air wasn’t working. I called to the front and told the lady that answer. I don’t know if she didn’t understand me but after I waited to see if someone was going to come; which they didn’t. I had to walk up there. I spoke to someone and they fixed the issue while I was at dinner. Another thing was, they have a live band during dinner time which is cool but my room was the first room that was close to the restaurant. On one particular day I was really tired and really wanted to go to sleep but the band was loud. So try to avoid the first room if you can.
於 2023 年 6 月住了 2 晚
Desak Lia Haryati - Resort Manager 於 2023年12月13日的回應
Dear Crystal,Om swastiastu ...Genuine greeting from our home at The Sankara Resort & Spa - A Peaceful Living.Thank you for taking the time to share your feedback about your recent stay at our hotel. We take great pride in providing a luxurious and relaxing experience for our guests, and it's wonderful to know that we succeeded in creating a peaceful environment for you.I'm glad to hear that our hotel staff left a positive impression on you. We strive to provide friendly and helpful service, and I will personally pass along your kind words to our team members. They will be thrilled to hear that their efforts contributed to your enjoyable stay.I have personally conveyed your experience to our respective team members, and they are truly saddened by your comments, and would love the opportunity to offer you an alternative that is more satisfactory to you. Pleased be inform that we will always upgrade our staff knowledge & services to ensure that our guests have a memorable experience.If you have any future travel plans, please do not hesitate to reach out to us. We would be delighted to welcome you back for another wonderful stay.

10/10 優異

Karen Cheryl

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The amazing staff was very personable. We were always greeted with sincerity and kindness. The location was close to the center but far enough from the traffic. Beautiful resort that was both comfortable and luxurious. They offered many activities at no extra expense. The spa experience was inviting and relaxing. Breakfast experience offered both western and Indonesian tastes. Will definitely stay again and recommend this resort to our friends and family!
於 2023 年 5 月住了 6 晚
Nopita Dewi 於 2023年6月12日的回應
Dear Ms. Karen Cheryl,Warmest greeting from Sankara Resort & Spa, thank you for your kind interesting to choosing us during your vacation to Bali, we are already received your valued feedback with no issues inside it, that's meant you enjoyed your stay in Bali, thank you so much for everything and we are still looking forward to have you back in Sankara Resort and Spa in the nearest future

8/10 不錯

Wayne

讚好:整潔度和職員與服務
於 2023 年 5 月住了 4 晚
Nopita Dewi 於 2023年6月2日的回應
Dear Mr/s. Wayne,Thank you for staying with us, we look forward to welcoming you again to our home.