日光浴平台

鄔陀耶 SPA 度假村 (CHSE 認證)的評價

4 out of 5
鄔陀耶 SPA 度假村 (CHSE 認證)
Jl. Sriwedari No 48B, Desa Tegallantang, Ubud, Bali

評價

9.8

完美

10 分評分,優異;223 則評價中有 195 則" "
8 分評分,不錯;223 則評價中有 22 則" "
6 分評分,一般;223 則評價中有 2 則" "
4 分評分,欠佳;223 則評價中有 3 則" "
2 分評分,很差;223 則評價中有 1 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.6/10 

環保程度

評價

8/10 不錯

CHENG-I

讚好:整潔度和職員與服務
飯店裡整個環境不錯,有免費市區接駁車,早餐是套餐式的,還算可以,房間很大,不過一進去房間濕氣非常重,被單床組一整個都是潮濕味,住了2晚都是一樣的情況,整體住宿CP值不高。
於 2019 年 2 月住了 2 晚
Ngurah Yudawijaya-Operational Manager 於 2019年2月25日的回應
Dear Cheng, Om Suastiastu. Greeting from the Udaya Resort and Spa, Ubud. Thank you very much for dedicating your valuable time to review your experience at The Udaya Resort and Spa, Ubud. It is always a pleasure to read such positive comments on our service. We are happy to read that you had an amazing stay with us. it is our sincere wish that we would be able to host you again in the near future. Till then your “Home away from Home” is waiting for you in Bali. Sincerely yours, Ngurah Yudawijaya Operations Manager

10/10 優異

LAI WAH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hoetl
於 2017 年 11 月住了 2 晚

10/10 優異

Michele Jean

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is beautiful and the staff amazing. The pool villas are well appointed, and the pools are well taken care of. Be prepared for a bit of a hike to get to them, but they are worth the walk. The restaurant has a nice variety of Malaysian and Western food and the quality is excellent. Staff went out of their way to accomodate all our requests and were very helpful. The shuttle into Ubud Centre runs regularly. I would recommend to anyone who wants a first class resort experience!
於 2024 年 4 月住了 3 晚

10/10 優異

Lisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Udaya resort and spa is absolutely gorgeous. The property and amenities are beautiful, the rooms are comfortable and well equipped, the restaurant offers great and tasty choices for both breakfast and dinner, the spa is AMAZING and affordable, the hotel offers a reliable and convenient shuttle to and from the Ubud city center, and the staff at the hotel are extremely friendly and helpful. I would highly recommend this property to anyone visiting the Ubud area.

10/10 優異

Maggie

讚好:整潔度、職員與服務、設施服務和住宿狀況
The Udaya Resorts & Spa were absolutely beautiful. I truly enjoyed my stay. The staff was accommodating and go out of their way to make you feel welcomed. I will definitely be coming back!
於 2024 年 4 月住了 3 晚

10/10 優異

Farah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Lovely spa. Well priced. Beautiful grounds and pool and rooms. Shuttle into Ubud. Friendly staff.
於 2024 年 4 月住了 1 晚

10/10 優異

Ebony

伴侶同遊
讚好:整潔度和職員與服務
Amazing food Beautiful property Combination of natural essence and luxury ambiance Friendly and helpful staff throughout It's was my secind stay and look forward to returning.
於 2024 年 4 月住了 3 晚
Chelsea 於 2024年4月8日的回應
Dear Ms. Ebony,We'd like to express our thanks for staying here with us and reviewing our home.It made our day that you had a fond memory with the blissful nature our home is blessed with and the luxury we created. It means a lot to us that our team's hospitality and our food could make your experience even more valuable.Thank you so much for your love and support to The Udaya. We are absolutely looking forward to making more memories with you.Warmest regards,Chelsea

10/10 優異

Brittany

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful resort. Kind and friendly staff. Beautiful hotel with comfortable accommodations and a complimentary shuttle service.
於 2024 年 3 月住了 5 晚
Chelsea 於 2024年4月8日的回應
Dear Ms. Brittany,Our deepest gratitude for spending time with us and for writing us your review.Your compliments to our home and team bring so much happiness to us. We are elated you found our home beautiful and comfortable.Thank you so much for staying here with us. We genuinely hope we will be able to have you back in the upcoming future.Warmest regards,Chelsea

10/10 優異

Tracy (Castle Rock)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay!! Loved the resort grounds and spa very much.
於 2024 年 3 月住了 3 晚
Chelsea 於 2024年4月8日的回應
Dear Ms. Tracy,We want to kindly thank you for choosing us and for sharing your thoughts about us.We are incredibly grateful for your love to our resort ground and spa. It was our honor to be able to offer an amazing experience for you.We cannot thank you enough for giving us a chance to be a part of your journey. We hope we are allowed to be a part of your journey again in the upcoming future.Warmest regards,Chelsea

10/10 優異

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff and a beautiful property. Met the GM and he amazing and made sure my stay was enjoyable.
於 2024 年 3 月住了 3 晚
Chelsea 於 2024年3月11日的回應
Dear Ms. Jennifer,Thank you very much for giving us your appraisal and for spending time with us.We are overjoyed that you find our home beautiful and it was certainly our pleasure to make you feel welcomed here. It is a good news to us knowing our General Manager and team could make your experience an enjoyable one at The Udaya.We cannot thank you enough for staying with us. We hope we can welcome you back in the foreseeable future.Warmest regards,Chelsea

10/10 優異

Andrew

於 2024 年 2 月住了 2 晚
Chelsea 於 2024年3月11日的回應
Dear Mr. Andrew,Thank you so much for giving us an opportunity to welcome you to our home. It was our happiness to be able to share the warmth and comfort of our home with you. It truly means a lot to us to know that you had a pleasant time with us.We'd like to thank you again for choosing and trusting The Udaya. We look forward to be a part of your future journey!Warmest regards,Chelsea

10/10 優異

JUN (Abiko)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Chelsea 於 2024年3月3日的回應
Dear Jun,We would like to thank you for staying with us and for trusting us.Words can hardly explain how happy we are to know that you had a satisfying experience when you were with us. We would like you to know how honored we are to be able to present the goodness of our home with you.You will always be more than welcome at our home and we certainly can't wait to be a part of your journey again!Warmest regards,Chelsea

10/10 優異

Jonathan

讚好:整潔度、職員與服務和住宿狀況
Chelsea 於 2024年2月25日的回應
Dear Mr. Jonathan,Thank you so much for staying with us and for giving us your 5 stars rating.It means the world to us that your stay with us was a pleasant one. We are truly happy and grateful we could be a part of your journey and introduce you to the warmth of our home.We hope we will be able to welcome you back to our home someday, Mr. Jonathan!Warmest regards,Chelsea

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
What a beautiful hotel
於 2024 年 1 月住了 3 晚
Chelsea 於 2024年1月28日的回應
Dear sir/madam,Thank you kindly for giving us your appraisal and for staying at The Udaya.It means the world to us that you find our home beautiful and worth to be rated 10 out of 10 by your. Your appreciation to our home really made our day.Again, we sincerely thank you for your kind words and support to The Udaya. Hopefully, we will be able to welcome you back home in the future.Warmest Regards,Chelsea

10/10 優異

Georgina Monserrat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amé el hotel en todos los sentidos!!!
於 2024 年 1 月住了 4 晚
Chelsea 於 2024年1月28日的回應
Dear Ms. Georgina,Please accept our utmost thanks for your love and support to The Udaya.Nothing means more to us than to be loved by you and to provide the best possible stay experience for you to indulge in, ma'am. We are happy to make you happy.We are thankful for the trust you have given us. We hope we can be granted another visit from you in the near future.Warmest Regards,Chelsea

10/10 優異

John

於 2024 年 1 月住了 3 晚
Chelsea 於 2024年1月28日的回應
Dear Mr. John,Thank you very much for your rating and for choosing to stay with us.We are overjoyed we could welcome you to The Udaya and let you experience all the goodnesses of our home possesses, sir.We appreciate the time you had spent to be here with us. We genuinely look forward to have you back again. Warmest Regards,Chelsea

10/10 優異

valerie

於 2024 年 1 月住了 3 晚
Chelsea 於 2024年1月28日的回應
Dear Ms. Valerie,We kindly thank you for trusting us and leaving us your review.Your satisfation and best experience are our priorities. To know that your stay with us was a pleasant experience is truly a valuable news to us, Ms. Valerie.Thank you again for spending time with us. We can't wait to welcome you back in the foreseeable future.Warmest regards,Chelsea

10/10 優異

JOHAN AHLNER

於 2023 年 12 月住了 6 晚
Chelsea 於 2024年1月7日的回應
Dear Johan Ahlner,We kindly thank you for staying with us and for sharing your appraisal to us.We are happy and relieved to know you were satsisfied with your stay with us. We're more than glad we could make your experience at our home worthwhile and enjoyable.Hopefully, we will be able to welcome you back in the future. Thank you again for having us as a part of your trip in Bali.Warmest regards,Chelsea

10/10 優異

Andre

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Experience to End an Excellent Trip
What a perfect stay!? We stayed at the resort for 2 nights in one of the pool suites. The suite was well-appointed and comfortable. The pool area in our suite was spotless and private allowing us to use it with absolute comfort. The staff was incredibly attentive as we ordered room service several times and it always arrived fresh and quickly. Finally, we got excellent spa treatments. The only constructive feedback I would provide is that the air conditioning in the room could be a little bit more powerful as the room was warm at times, but otherwise, it was an excellent experience. Thanks
於 2023 年 11 月住了 2 晚
Chelsea 於 2023年12月10日的回應
Dear Mr. Andre,We would like to sincerely thank you for sharing about your experience with us and for choosing to stay with us.It warms our hearts to know you had an impeccable stay in our Pool Suite. We are more than happy that our home and team were able to embrace you in our comfort, Mr. Andre. It is truly great that our spa was also able to leave you with a pleasant experience.We would also like to express our gratitude for your feedback. For the sake of our guests' comfort, our team always do routine maintenance to all of our amenities to ensure everything is in good condition. We will definitely keep your feedback in mind and properly considered, we will make sure to intensify our daily monitoring and maintenance to ensure our air conditioners perform well. Again, we kindly thank you for spending time with us, Mr. Andre. We genuinely hope we will be able to welcome you back to our home again in the future.Warm Regards,Chelsea

4/10 欠佳

alan (lowestoft)

伴侶同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
This is a lovely hotel just outside the town centre. Easy access with a free shuttle into town and back or 50000 rupiah for a taxi if want to stay out a bit later. Grounds are well kept and staff are ever so friendly and accommodating of your every need. Unfortunately though we were in a duplex villa with pool (Bunut) with building work both next to us and opposite. Really couldn't enjoy the pool with any privacy during most days as always being overlooked. Very disappointed by this. My partners hair also turned green from the chemicals in the water. Did speak to the manager about this who was apologetic and said he would look into the PH levels but that's not much compensation to my partner who was having a meltdown with 2 weeks left of the holiday while looking like Orville the duck. The larger main fridge didn't work in the room either. The lower decking by the main pool is rotting and dangerous and i wouldn't expect this of a 2star hotel let alone a 4/5 star and is a accident waiting to happen. Most people wouldn't see or encounter the problems we did but it did spoil our stay unfortunately.
於 2023 年 11 月住了 5 晚
Gavin 於 2023年11月23日的回應
Dear Mr. Alan,We would like to express our gratitude for choosing our home and for sparing your time to review us, Mr. Alan.We truly feel grateful for your appreciation to our resort ground and our team's hospitality. It is great that our shuttle service could be helpful for your exploration in Ubud. We would like to let you know how much it means to us that we could be of help to you.However, with this opportunity, we would also like to extend our apologies for the inconvenience you had experienced at our home. We understand how this situation can impact your experience. There was a construction around our resort area, we are aware how this may distrub our guests' comfort. Hence, we have put a notice in our website about the construction so that our guests would know what to expect when booking the room with us. We also have our team in-charge to monitor the construction regularly so that the noise will stay under control. We're incredibly sorry that our efforts were still lacking and could not prevent your lack of experience with us, sir.We also regret to know the accident your partner had with hair discoloration. Although chlorine and copper are not harmful substance, we understand we need to properly control the amount for the best condition of our pool. We can't apologize enough for causing you this frustation. But we will surely have this discussed with our management and be more careful in performing our pool maintenance so this situation will not happen again. We would also to sincerely apologize for our fridge malfunction and the issue with our main pool. We always make sure to do routine maintenance to our home and properly check our room before arrival of our guests to ensure everything is working well. We are deeply sorry these problems went unnoticed by us, but we kindly thank you for letting us know about this. We had our team look over them and the pool deck is currently already listed in our work order. We will certainly work on it as soon as possible within this year. We will make sure to always be attentive to every details around our home for our guests' best comforts.Once again, we would like to kindly thank you for giving us an opportunity to welcome you to our home. We regret that your experience was still lacking, but we promise we will do our best to improve the quality of our home. We sincerely hope we will be able to welcome you both back, we will definitely do our best to let you experience only the best of our home.Best Regards,GavinResort Manager

10/10 優異

William

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Totally recommend this hotel!
Amazing place to stay! Staff super friendly and helped us organize our days to make the most out of Ubud. They had awesome suggestions! Booked a tour with them, cooking class (which was amazing!). Location is in a quiet area, but they have a free shuttle service (10 min drive) to the Palace every hour. They had different activities like a Balinese dance, live music at dinner, morning walk, etc., 100% recommend this hotel!
於 2023 年 10 月住了 3 晚
Chelsea 於 2023年11月12日的回應
Dear Mr. William,Thank you so much for experiencing our home and for sharing your experience. It is a meaningful achievement to us to be able to let you have the best experience and enjoy Ubud to the fullest. We are really happy we could arrange worthwhile activities for you and we genuinely hope they could leave a cherish-worthy memory as a memento from us. Once again, we would like you to know how grateful we are to get the opportunity to be a part of your journey. It is our greatest wish to be able to spend more time with you in the future.Warmest Regards,Chelsea

10/10 優異

jay

於 2023 年 11 月住了 1 晚
Chelsea 於 2023年11月12日的回應
Dear Mr. Jay,We would like to thank you for giving us your review and for spending time at our home. Your satisfaction means the most to us and nothing makes us happier than to be able to let you experience a pleasant stay with us. It was our pleasure to be at your service and we hope we will be blessed with the pleasure to do so again. Thank you again for giving us your trust, Mr. Jay.Warmest Regards,Chelsea

10/10 優異

Nikita

於 2023 年 10 月住了 2 晚
Chelsea 於 2023年10月29日的回應
Dear Nikita,We'd like to express our sincerest thanks for choosing The Udaya and for giving us your review.We are truly delighted that you are satisfied with your experience with us. To be able to make your time here worthwhile truly means a lot to us.Again, we kindly thank you for staying with us. We would like you to know that you will always be more than welcome here, Ms. Nikita.Warmest Regards,Chelsea

10/10 優異

Elena

讚好:整潔度和住宿狀況
於 2023 年 10 月住了 3 晚
Chelsea 於 2023年10月29日的回應
Dear Elena,Thank you very much for having us as a part of your journey and for your appraisal.It means a lot to us to know that you had a worthwhile stay at our home. To welcome you to our home and present you with its warmth are our happiness.Hopefully, there will come a day when we can be at your service again. We are truly grateful to have you here with us.Warmest Regards,Chelsea

10/10 優異

Asley

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good property
於 2023 年 10 月住了 6 晚
Chelsea 於 2023年10月29日的回應
Dear Asley,We sincerely thank you for staying with us and for sparing your time to review us.We are happy that our home was worth 5 out of 5 for you. It means the world to us that you had a pleasant and worthwhile stay at our home.We genuinely hope we can welcome you to our home again in the upcoming future. Thank you again for giving us a chance to present the comfort of our home to youWarmest Regards,Chelsea

10/10 優異

Ingrid

於 2023 年 10 月住了 3 晚
Chelsea 於 2023年10月21日的回應
Dear Ingrid,Many thanks for giving us your review and for taking your trip to our home.We are truly pleased to know you are satisfied with your stay with us and had a positive experience. We would like you to know how much your happiness and support mean to us.We cannot thank you enough for the time you spent with us. We genuinely hope we will be able to welcome you to the wamrth of our home again in the future.Warmest Regards,Chelsea

10/10 優異

Edwin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked a lot the Hotel. Staff was extremely amazing. Always a big smile, and ready to help in any of the needs we had. The Spa is amazing. The balinese massage: one of the best you can get.
於 2023 年 10 月住了 8 晚
Chelsea 於 2023年10月21日的回應
Dear Edwin,We are beyond grateful to welcome you to our home and to know you had a pleasant experience with us.It warms our heart to get your appreciation for our team's hospitality. It was our pleasure to be of help to you and we are happy you enjoyed your spa treatment with us too. Again, we'd like to express our warmest thanks for your trust to The Udaya. Hopefully, we will be able to have you back here again someday.Warmest Regards,Chelsea

10/10 優異

Mohammed

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
If me and my wife could give this hotel more than 5 stars rating we would. Staff: Amazing, Helpful, kind, cheerful, welcoming, very informative! Activities : The hotel was very responsive and helpful when we wanted to ask them about the activities. They arrange drivers and coordinate with the activity company. They arranged an ATV/Rafting active (Must Do!) for us with an amazing discount included lunch and a car to take us from and back to the hotel The hotel : Amazing facilities Amazing spa (we did the massages and bath and scrubbing) 10/10. Beautiful pool Spacious clean amazing rooms (we gotgarden suite, with a good TV with Netflix and YouTube) I'm definitely coming back here with the widest smile if I was to visit Ubud again. Thank you staff and Management!
於 2023 年 10 月住了 4 晚
Chelsea 於 2023年10月15日的回應
Dear Mr. Mohammed,We truly appreciate your supportive appraisal to us and we are beyond grateful to have you here with us.Your appreciation to our team really means a lot to us and we are more than happy to assist and help you as much as we can for your best experience. It was our pleasure to arrange activities for you and have you enjoyed the best of Bali. We are also very delighted to know you could enjoy what our home has to offer, from our room to our spa to the fullest. We certainly can't wait to welcome you back and embrace you in the comfort of our home again. Words can hardly express how thankful we are for your fondness and support to us.Warmest Regards,Chelsea

10/10 優異

Tiffany

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 5 晚
Chelsea 於 2023年10月7日的回應
Dear Tiffany,We sincerely thank you for sharing us your review and for choosing our home.It means the world to us that your stay with us could meet your expectation. We are truly glad to be your home during your trip in Bali and to be able to make your time pleasant. We'd like you to know that you will always be welcome here anytime. Thank you kindly for your trust to us, Ms. Tiffany!Warmest Regards,Chelsea

10/10 優異

Jacqueline

於 2023 年 9 月住了 6 晚
Chelsea 於 2023年10月29日的回應
Dear Jacqueline,Thank you so much for spending your time at our home and for sharing your review.To be able to welcome you here and present the goodness of our home with you are our utmost joy. We are glad we could make a pleasant experience for you to enjoy.Once again, thank you for trusting The Udaya. We hope there will be a day when we can have you back in the foreseeable future.Warmest Regards,Chelsea

10/10 優異

Timothy

讚好:住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Chelsea 於 2023年10月1日的回應
Dear Mr. Timothy,We sincerely thank you for your appraisal and for spending time at our resorts.It really made our day knowing you are satisfied with your experience at our home. We would like you to know that your support truly means the world to us. We are beyond grateful for choosing us as a part of your trip. Hopefully, there will come a day when we can have you back here.Warmest Regards,Chelsea

10/10 優異

Thorsten

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was always warm and friendly. Great expience!
於 2023 年 9 月住了 5 晚
Chelsea 於 2023年9月10日的回應
Dear Thorsten,We would like to express our deepest thanks for your stay at our home and for sparing your time to review us.It is truly a wonderful news to us that you had a great experience. We are beyond glad to be able to embrace you in the warmth and comfort of our home. We earnestly hope there will be an opportunity for us to welcome you back in the future. Thank you again for your trust to The Udaya.Warmest Regards,Chelsea

10/10 優異

tifanny

讚好:整潔度、職員與服務、設施服務和住宿狀況
I can only say good things about the udaya! Candle light dinner was perfect! Tirta took so well care of my needs and everything was perfect! The spa is to die for! ❤️
於 2023 年 8 月住了 2 晚
Chelsea 於 2023年9月2日的回應
Dear Tiffany,We would like to warmly thank you for your trust to our home and for kindly sharing your review.It means a lot to us that you experienced a pleasant time with us and enjoyed a great experience with our Candlelight Dinner and spa. We are happy Tirta was able to make your whole experience even more pleasant. We will definitely share this lovely news with Tirta. Again, thank you so much for letting us present the goodness of our home with you. We genuinely hope there will be another opportunity for us to embrace you in the warmth of our home again.Warmest Regards,Chelsea

10/10 優異

Troy

於 2023 年 5 月住了 5 晚
Chelsea 於 2023年8月20日的回應
Dear Mr. Troy,We sincerely thank you for taking your time to review us and for spending time at The Udaya.Having you here was a pleasure to us and we are glad to know you were satisfied with your experience at our home, Mr. Troy. Nothing is more valuable to us than your support to our home. Hopefully, there will come a day when we will be able to spend more time with you, sir. We will be more than happy and grateful to have you back anytime.Warmest Regards,Chelsea

10/10 優異

Abby

於 2023 年 7 月住了 4 晚
Chelsea 於 2023年8月20日的回應
Dear Abby,Thank you very much for reviewing our home and for the time you had spent with us.We are truly pleased you enjoyed your time with us and it made us so delighted that we could meet your expectations. It was definitely a pleasure to be at your service.Again, thank you kindly for the trust you had bestowed to us. We would like you to know that your presence will always be something awaited at our home.Warmest Regards,Chelsea

10/10 優異

Kayla

伴侶同遊
讚好:職員與服務和住宿狀況
We rented a private pool villa at the Udaya for a week for our honeymoon. It was incredible! We were transported from Kuta to Udaya by an employee named Putra. He was so incredible to talk to and knowledgeable we asked for him to be our tour guide the next day, and he was! Wonderdul person, if you are staying, ask for Putra! Our amenities were spectacular. It is a hidden gem that is only a 10 minute drive from Ubud city center. They have a free shuttle that takes you there and back every hour but even if you use local transportation, it is very inexpesive. The food included as breakfast was amazing. We also did two spa services, both were wonderdul...the couples massage with a citrus bath and couples massage with celebration of flowers. People complained or the mosquitoes in some reviees, but we didnt have a problem because i brought bug spray and sprayed it around our porch. This place was incredible!
於 2023 年 6 月住了 5 晚
Chelsea 於 2023年7月3日的回應
Dear Kayla,Thank you kindly for choosing The Udaya as a part of your honeymoon and for giving us your review.We are very happy that you enjoy your stay at our home and had a wonderful tour with Putra. Putra will be truly glad to know he was able to guide you well and contribute well to your great experience in Bali. We will certainly let him know about this good news. It delights us so much that you enjoyed our food, spa, and other amenities and services we had offered. It brings smile to our face that we were able to create plenty beautiful experiences for you.We hope we can share more moments like this with you. Hopefully, we get to welcome you back again in the upcoming future. Once again, thank you so much for choosing and trusting our resort.Warmest Regards,Chelsea

10/10 優異

Scott

讚好:整潔度、職員與服務和住宿狀況
This resort was awesome! Great friendly staff. Nice quiet area away from the hustle and bustle with fantastic shuttle service hourly into the heart of Ubud. We will definitely stay here again!
於 2023 年 6 月住了 5 晚
Chelsea 於 2023年7月3日的回應
Dear Scott,We would like thank you from the bottom of our heart for trusting and choosing our home.It brings us a large amount of happiness that our resort and team were able to make such a wonderful experience for you during your stay here with us. We are also delighted that our shuttle could be of help to you to explore Ubud. It will be such a blessing to have you here again and we certainly can not wait to be a part of your journey again. Once again, we sincerely thank you for experiencing The Udaya and sharing your experience with us.Warmest Regards,Chelsea

10/10 優異

Paramjit

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
excellent staff, very friendly and polite. beautiful location of property. clean.
於 2023 年 6 月住了 3 晚
Chelsea 於 2023年7月3日的回應
Dear Paramjit,Thank you so much for experiencing our resort and for reviewing us. It is great that our team was able to make you feel well-assisted and warmly welcomed at our home. Your compliment to our team and facilities is something we truly value. It is our greatest wish to be able to make more beautiful memories for you. Hopefully we will be able to be a part of your journey again someday.Warmest Regards,Chelsea

10/10 優異

Merna

讚好:整潔度、職員與服務和住宿狀況
Amazing stay at the Udaya
於 2023 年 6 月住了 1 晚
Chelsea 於 2023年7月3日的回應
Dear Merna,We would like to express our appreciation for choosing our home and for giving us your appraisal.It was truly an honor to be at your service. We sincerely hope that the experience you had at our home will always be a memory for you to cherish. We'd like you to know that you will always be more than welcome at our home. Thank you once again for your trust to our home.Warmest Regards,Chelsea

10/10 優異

Shelia

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I loved it here and will visit again
Chelsea 於 2023年6月26日的回應
Dear Shelia,Thank you so much for your visit and for letting us know your thoughts about our home. We are honored that you are willing to visit us again and nothing makes us happier than to know that our home was worth your love. Having you here with us was truly something valuable to all of us here.We look forward to spend more time with you and make more pleasant memories with you. Thank you again for your trust and love to The Udaya.Warmest Regards,Chelsea

10/10 優異

Sascha

於 2023 年 6 月住了 2 晚
Chelsea 於 2023年7月3日的回應
Dear Sascha,Thank you very much for your appraisal and for experiencing our home.We are delighted that you are satisfied with your stay at our home. It was truly an honor to be able to bring a pleasant experience for you. Again, we'd like to express our sincere thanks for choosing our home. We hope we will be able to see you again soon!Warmest Regards,Chelsea

10/10 優異

Shauntiree

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
I absolutely enjoyed my stay at this resort! My room was amazing. The food was delicious. The staff was very professional and kind. 10/10 would recommend!!! I will definitely be back to stay next time I’m in Bali!
於 2023 年 5 月住了 4 晚
Chelsea 於 2023年6月5日的回應
Dear Shauntiree,We would like to express our sincere gratitude for choosing our home and for giving us your appraisal.It makes us incredibly delighted that you had an enjoyable stay with us and had a pleasant memory with our room, food, and team. Your appreciation to us really made our day. We'd like to thank you again for the time you had spent with us. We certainly look forward to your next stay, we will be more than happy to have you back here anytime.Warmest Regards,Chelsea

10/10 優異

Caroline

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful and Comfortable
The grounds at Udaya are gorgeous, my Garden Suite was huge with a beautiful bathtub and rock steps over a stream leading to my door. There are beautiful yoga rooms and yoga offered daily. Breakfast is fresh, plentiful, and delicious. The spa and treatments are amazing and the staff is exceptionally friendly and helpful.
於 2023 年 5 月住了 5 晚
Chelsea 於 2023年5月28日的回應
Dear Caroline,We would like to sincerely thank you for taking your trip to our home and for sharing your experience with us.It means a lot to us that you enjoyed a pleasant time here in the comfort of our home. We are delighted that our Garden Suite and breakfast were your liking. It also makes us glad that you had a great time at our yoga space and spa. It was certainly our pleasure to be able to make your time here extra special and memorable. Once again, we would like to express our heartfelt appreciation for choosing and trusting us. Your visit truly brings us joy and we will be more than honored to welcome you back anytime.Warmest Regards,Chelsea

10/10 優異

Brandi

於 2023 年 5 月住了 2 晚
Chelsea 於 2023年6月11日的回應
Dear Brandi,Thank you very much for giving us your review and for staying here with us.It was certainly a joy to us knowing you were satisfied with your stay at our home. We are truly delighted we could make your time here worthwhile.We are really grateful we got an opportunity to have you here with us. We genuinely hope we can welcome you back to the warmth of our home again.Warmest Regards,Chelsea

10/10 優異

Laura

讚好:整潔度、職員與服務、設施服務和住宿狀況
I had an amazing stay at this hotel and would highly recommend it. The staff go above and beyond to help you. The hotel is well maintained and beautiful.
於 2023 年 5 月住了 2 晚
Chelsea 於 2023年5月7日的回應
Dear Laura,We appreciate your kindness so much for giving us your support and for trusting us.Your sweet words about our resort ground and team of beautiful people are something we highly value and we feel very grateful for that. Hopefully, we can be a part of your journey again next time. Thank you for being a part of us.Warmest Regards,Chelsea

10/10 優異

Laura

讚好:職員與服務和設施服務
I absolutely loved staying here! It was my first time in Bali and they've made it incredible. As a solo female traveller they went out of their way to help me with any questions, make me feel welcome and offer support. I will always stay here when I come to Bali! Thank you so much for everything. Your staff are incredible.
於 2023 年 4 月住了 1 晚
Chelsea 於 2023年5月7日的回應
Dear Laura,We would like to thank you from the depth of our heart for choosing and trusting us, as well as writing us your review.It brings happiness to us that you loved staying here with us. It was truly an honor to be a part of your first trip to Bali and to be of great help to you. To be able to make you feel welcomed and assist you as much as we can are our pleasure. We are very thankful for your presence at our home. We would like you to know that you will always be more than welcome here and we look forward to your next trip to Bali.Warmest Regards,Chelsea

10/10 優異

jay (cheshire)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a 5 star hotel which really lives up to all the ratings. Wonderful staff that great you with a smile all the time. The jungle setting is striking! The architecture is first class. The special dinner in the bamboo hut with all the flowers was so special. Daily breakfast was either Asian or “American” and always prepared to perfection! Our room was great and the location near the pool also was very good. We did explore the facility and walked over a bridge with a river 50 feet below. I would strongly recommend this facility as one of the best exotic hotels we have stayed in! J
於 2023 年 4 月住了 3 晚
Chelsea 於 2023年4月30日的回應
Dear Jay,We would like you to know how thankful we are for your review and for giving us a chance to introduce our home to you.We are overjoyed that our home was able to live up to the 5-star rating you gave us and we are very glad that we could offer an impeccable exotic experience for you. It is wonderful that you enjoyed your dining experience and exploration at our home. To be able to welcome you here was such a pleasure to us and that means a lot to us that our effort and hospitality were able to leave you with pleasant memories.Once again, please accept our utmost thanks for trusting our humble paradise. We sincerely wish there will be another opportunity to have you back here again in the foreseeable future.Warmest Regards,Chelsea

10/10 優異

craig

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing luxury resort in the heart of Ubud. Intimate with great food and scenery. Definitely recommend
於 2023 年 4 月住了 4 晚
Chelsea 於 2023年4月23日的回應
Dear Craig,We would like to thank you from the bottom of our heart for your kind review and for choosing our home.It warms our heart to read your compliments. It is a great joy to us to know you loved our food and scenery, so glad our home could offer you a meaningful and memorable experience for you. It was our pleasure to have you here and we would be more than glad to have you back anytime. Once again, thank you kindly for the trust you had given to The Udaya.Warmest Regards,Chelsea

10/10 優異

Teresa (Richardson)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a beautiful place! Everything was top notch!!
於 2023 年 4 月住了 2 晚
Chelsea 於 2023年4月10日的回應
Dear Teresa,We appreciate you so much for your kind compliments and for your visit at our home. To be able to present the beauty of our home to you was such an honorable pleasure. We are elated to know that our home could impress you and left a positive memory for you.Your visit here will always be somehing we look forward to. Thank you agin for taking your trip to our humble paradise.Warmest Regards,Chelsea

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
Beautiful - Stay Awy from the Photos
Beautiful Property Great Food Amazing Spa Helpful Staff (apart from my photography experience) Overpriced professional photos that were blurry, out of focus, over exposed with sunlight and not edited properly Initial room was gorgeous but smelled like mildew - I was moved as a courtesy Construction is happening and begins early in the morning. Recommend asking to be placed away from the construction
於 2023 年 3 月住了 3 晚
Chelsea 於 2023年4月2日的回應
Dear Sir/Ma'am,We'd like to express our genuine thanks to you for choosing our resort and for sparing your time to review us.It is great to know that you found our home to be beautiful and had an amazing experiences with our food, spa, and team. We are delighted to know this great news.But we would also like to apologize that you the photography experience you had at our home was still lacking. We can ensure that the photographer we work with always does the best to take photos in accordance to the guests' prefence and he always shows the photo result to the guests for approval first before editing. But we are deeply sorry that the final result was still unsatisfying for you. We had conveyed your feedback to our management and the photographer, we will certainly do our best to ensure this situation will not happen again. Again, thank you kindly for taking your trip to our home. We are delighted to have you here and we hope we can welcome you back again in the future. Warmest Regards,Chelsea