Chino Uehara Castle Hotels

"Clean room, helpful staff excellent breakfast "

"Close to highway and many good restaurants nearby"

"Room, staff and food are exceptional. "

"食事も美味しく、温泉はちょうど良い湯加減で最高でした。スタッフの方々も親切でいい宿でした。"

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Great place to stay! "

"Decent place but I would probably not stay here again. The mattress felt like a box spring and was very hard, the walls were stained and the wallpaper was ripping in some areas, the walls were thin so you can easily here rooms beside you talking, on top of the fridge and desk there was dust and it looked like that hadn’t been wiped down in a while and my rooms floor had a black spot stains. I don’t think it was worth the price and I would rather spend a little more next time to get a better...

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"Average hotel with good staff but very overpriced for what it offers."

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"Spotless room and the staff was amazing. Nazar and Mariya were awesome!!"

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"It was a nice Japanes experience with the futon on the floor. Only two points negative. There was no towels for the shower unless you rented it for 200 yen. Breakfast was only croissants with coffee, juice,butter and jam. "

"Wonderful fully self-contained space in an amazing location. A real gem. I wish we stayed longer!"

"It's a very comfortable facility, although the hotel looks old. "

"Our stay was wonderful. We felt so welcome. The pension was very clean and comfortable. The owner was fantastic. She made us a wonderful breakfast. We left there knowing we will surely return again!!!"

"9月で20度以下になる日だったのですが、まだ暖房が出ないと言われました。長袖があったからまだよかったですが、予約時にアナウンスがあれば良かったなと思いました。到着後フロントマンの方が丁寧に説明していただけたのでそこまで嫌な気持ちにはならなかったのですが、やはり冷え込みましたので、ちょっと引っかかりました。"

"蓼科湖を眺めながらの美味しい朝食が最高でした。"