"已無24h櫃台真人服務。線上客服的回應、問題解決速度有時很慢,非常需要改進。房型請特別註明有沒有洗衣機,不然會造成選擇上的問題。
There is no longer 24-hour front desk service with live staff. The response time and issue resolution speed of online customer service can sometimes be slow, which requires significant improvement. The property description mentioned laundry facilities, but there is no public laundry area and no washing machine in the room"