“The receptionist, I believe her name was Tricia, is very communicative, warm, and inviting. Their service was excellent, we had a great time there, and I would definitely recommend it and return.”
“A great find! The room was spacious and well maintained, the host was lovely, and it was a close walk to numerous stalls with a variety of goods and amazing fresh produce. Having a kitchen allowed me to stay in if I wanted, but the apartment was also close to bars and restaurants. There is a close-by bar that plays loud music, but not super late, and I actually liked hearing the local music. The people I met were so friendly! And really, the host was very accommodating and responded to questions……
“I did not check in because I could not find the hotel. The directions are not accurate. I was in a taxi for a long time searching for it. There is no local number listed for contact . The number listed is from the Ukraine. We are in Kenya. My taxi driver could not call them. When I finally got wifi for a international call it took an hour for them to reply. How long was I supposed to drive around looking for the place? The location on the map and directions given are wrong. This is not my……
“Clean, food could be better, disappointed in the food and the wifi. But the place is very beautiful and literally by the beach. Service is also good and every one of the staff is great”
“Winifred the waitress, was always there to help you with food choice or drinks, And always smiling. Also Top chef, Thomas would always come out of kitchen and ask if your food was ok and not fergetting mzungu the other chef with his lovely pasta. Will definetly return.Graeme and Ross”
“This is a very nice place - highly recommend.
But dont book via hotels.com.
The hotel dont have agrement anymore.
We had to book and pay again at the reception!! Hope hotels.com pay me back”
“Retro Boutique is a great, small hotel near Diani Beach. I stayed in the deluxe double room on the top floor, and I was amazed at how large my room was. Most if not all the rooms have a balcony, but my room had two balconies. One in the front of the room and one in the back of the room. The water pressure in the bathroom was good, the A/C was cold, and the wifi was fast. My bed also had a mosquito net, but I don't think it was necessary. Also, the breakfast was delicious and it was a hefty……
“Great, relaxing time! staff is very accommodating, location is convenient, property is everything you need it to be. would stay here again and again!”
“Every person I encountered was pleasant and friendly
Off the beaten track but a Tuk tuk away from everything. On the beach but not recommended for swimming. Huge pool. Best staff
Good buffet
If there’s low guests it’s ala carte which is even better!! ”
“New build property. Everything high quality, the staff are friendly and helpful and keep the complex in a very good condition. Very peaceful and quiet.
Inside the property has all modern appliances along with stylish furniture and bedding etc. ”
“Staff were very help full and very helpful. The was no AC only one ceiling fan and stand alone fan so the bedroom accommodation was uncomfortable to sleep in. The shower head fell off twice and needs replacing. Due to a management changeover the visa machine was not working so paying at the property was a problem. The beach is 700 metres walk away along two rough roads so takes 20 minutes or 200 to 250 KSH with either Uber or the villa taxi service. Several good restaurants and two supermarkets……
“The term Luxury cottage is an insult. The pictures are very misleading.This place is so run down. The staff you can tell is trying hard but obviously the owner cares nothing about customer service or being honest. Our "Luxury cottage" had no microwave, no satellite TV and the kitchen and living room were exposed to heat as there are no windows only loose screening that let lots of bugs in. The couch and beds sit on concrete reminiscent of city jail. I realize this property is in the tropics but……
“Hotels.com did not even have the rightful owners on the platform. Some other agency had put this property on the platform. I had to scramble and get a different booking because on arrival at the property I found out that the property was unsuitable for habitation and was going through a renovation!!”