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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
Family-friendly hotel connected to the convention centre in Umhlanga with fitness centre

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Outdoor pool, pool loungers
Exterior
Premium bedding, in-room safe, individually decorated
Terrace/patio
Exterior
Reviews
8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service

Explore the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Popular LocationGateway Theatre of Shopping2 min walk
  • Popular LocationUmhlanga Rocks Beach10 min drive
  • Popular LocationUmhlanga Main Beach10 min drive
  • AirportDurban (DUR-King Shaka Intl.)23 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know h...
Indresen
Apr 27, 2024
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

Exterior

Room, 1 King Bed

  • 237 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Exterior

Room, 2 Single Beds

  • 237 sq ft
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Double Bed

  • 237 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

  • 796 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom

Exterior

Loft, 1 Bedroom

  • 807 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area
Protea Hotel by Marriott Durban Umhlanga
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (435)
The price is HK$642
HK$745 total
includes taxes & fees
20 Jul - 21 Jul
Protea Hotel by Marriott Durban Umhlanga

About the area

Umhlanga

Located in Umhlanga, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is connected to a shopping centre. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Umhlanga Rocks Beach and Durban Beach. Travelling with kids? Consider Japanese Gardens, or check out an event or a game at Moses Mabhida Stadium. Snorkelling, windsurfing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.
Visit our Umhlanga travel guideOpens in a new window

What's nearby

  • Gateway Theatre of Shopping - 2 min walk
  • Umhlanga Hospital - 7 min walk
  • Umhlanga Lighthouse - 4 min drive
  • Umhlanga Rocks Beach - 10 min drive
  • Umhlanga Main Beach - 10 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 23 min drive

Restaurants

  • ‪Kauai - ‬2 min walk
  • ‪Circus Circus Cafe - ‬5 min walk
  • ‪Cuba Lounge - ‬4 min walk
  • ‪Pizza Boyz - ‬4 min walk
  • ‪News Cafe - ‬3 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Upscale family-friendly hotel connected to the convention centre
Take advantage of a rooftop terrace, a garden and dry cleaning/laundry services at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and a 24-hour front desk
  • Meeting rooms, free newspapers and a lift
Room features
All 205 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Fridges, free infant beds and electric kettles

Languages

English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily: ZAR 215 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: ZAR 300 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self-parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Marriott Durban Umhlanga Ridge
Protea Hotel Ridge
Protea Umhlanga Ridge
Protea Ridge
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of 21 Jun 2024, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on 28 Jun 2024 start from HK$577.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Self-parking is available for ZAR 65 per night.

What time is check-in at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per person applies.

Where is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge located?

This family-friendly Umhlanga hotel is located in a state park, within a 10-minute walk of Gateway Theatre of Shopping, KwaZulu-Natal Sharks Board and Umhlanga Hospital. Umhlanga Rocks Beach and Umhlanga Main Beach are also within 2 miles (3 km).

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 316 reviews" "
Rating 8 - Good. 97 out of 316 reviews" "
Rating 6 - Okay. 44 out of 316 reviews" "
Rating 4 - Poor. 19 out of 316 reviews" "
Rating 2 - Terrible. 10 out of 316 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Indresen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Stayed 3 nights in Apr 2024

10/10 Excellent

Abdulkadir

Stayed 5 nights in Mar 2024

10/10 Excellent

Revantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Mohamed

Travelled with group
Liked: Room comfort
great value for money and location is ideal
Stayed 6 nights in Jan 2024

8/10 Good

Charis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay
Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sinethemba

Stayed 3 nights in Dec 2023

10/10 Excellent

Marillyn

Stayed 1 night in Dec 2023

4/10 Poor

João Batista

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.
Stayed 1 night in Dec 2023

10/10 Excellent

Delesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023