Poor condition! Fell down the stairs no signs slippery when wet, they did not even dry up the staircase in the morning after it rained. Bathroom moldy and shoddy, curtains not even hung up properly, curtains dirty. We were not even warned about load shedding when we arrived so were not prepared ahead of time. False advertising as it says breakfast patio… no such thing!!!
真實旅客
於 2024 年 1 月住了 2 晚
2/10 很差
Trudie
家人同遊
2020年12月22日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Trudie
於 2020 年 12 月住了 1 晚
10/10 優異
Motshabi
多人同遊
2020年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our stay was superb indeed amazing place and staff
Motshabi
於 2020 年 12 月住了 3 晚
4/10 欠佳
Salome
家人同遊
2020年6月15日
讚好:整潔度和客房舒適度
不滿:職員與服務
Salome
於 2020 年 6 月住了 2 晚
8/10 不錯
Nompilo
多人同遊
2020年1月6日
讚好:整潔度、住宿狀況和客房舒適度
The stay was good. I enjoyed the privacy.
Nompilo
於 2019 年 12 月住了 2 晚
6/10 一般
Pranashan
家人同遊
2019年11月11日
讚好:整潔度和職員與服務
不滿:住宿狀況
Wasnt great but no so bad
The DStv didn't work, WiFi didn't work. 1 room was nice, the other room had a towel rack missing, overall it was good value for money, rooms are spacious but the place is a-bit neglected. Caretaker was very willing to assist and very helpful.
Pranashan
於 2019 年 11 月住了 2 晚
6/10 一般
Desmond
2019年8月5日
讚好:住宿狀況和客房舒適度
The check in was great wifi was slow. Couldnt sleep too much noise and in the morning coulding get breakfast because we came down at 9.30. Werent told time breakfast ended. Location was good staff was pleasant.
Desmond
於 2019 年 8 月住了 1 晚
6/10 一般
Gary
2019年7月5日
讚好:整潔度和客房舒適度
Poor noise control by inconsiderate guests
People partying till 5am by swimming pool. No sleep first night. Security unable to control loud noise by inconsiderate guests.
Gary
於 2019 年 6 月住了 2 晚
6/10 一般
Leanne
2019年7月1日
Staff where noisy at 5am in the morning
Leanne
於 2019 年 6 月住了 3 晚
6/10 一般
真實旅客
伴侶同遊
2019年4月28日
We felt safe with the security gates, and the guard .
We didn't like how noisey it was outside our room window and bathroom window. Shower stall was very dirty and the shower door was loose and moldy. Please add some shelves or hooks in the bathroom. There's no place to put your
Toiletries.
The throw at the foot of the bed was filthy, had dried food or something stuck to it.
The cords for the fridge and night lights was a mangled mess.
The head board was not attached to the bed,we had to use towels in-between the wall and the head board. We could hear the people in the next room and it seemed like their headboard was free standing as well.
The parking situation was an absolute mess. We had no parking on one night. After asking for help from the guard we were able to park on the side of the building next to the stairs. The next night, we had the tiniest parking spots ever. Both my husband and I were unable to get out of our small car. By the way we are not obese people.
The staff were not friendly to us. I hate to think it was a race issue. We have stayed at other places in Umhlanga and we were disappointed with your place.