New York Union Square Park Hotels

"Great location near Times Square and Broadway. Clean room, friendly staff, and easy check-in/check-out. Rooms are small, but overall a good stay at an affordable price point for Manhattan hotels."

"The room was pretty old and not maintained well. I also got eye infection from the pillow ."

"When we checked in, we were informed that we had extra rooms due to staff incorrectly extending our stay by adding new reservations verses just changing it. Never received emails for extra rooms. That meant we had extra charges on our CC. Took a bit to get it corrected but finally was. The biggest problem was that we got stuck in an elevator on the 15 floor on the way to the roof top bar. The alarm and call button did not work. Banged on the elevator door and no one heard us. Finally called 911. The door to the service side finally opened. The manager of the bar stated she was afraid someone was stuck since it hasn’t moved in awhile but hadn’t done anything about it. She also mentioned that the elevator gets overloaded when to many people on different floors push buttons at the same time. We went to sit to calm down and the waitress at the bar and our waitress told us it happens all the time. By the time we walked down the stairs to the lobby, there was a technician looking at another elevator that was also stuck on the 15th floor. The next morning we switched to a different hotel. We would have stayed since we were just on the 4th floor, but when you come down the stairs you exit to straight out side not the lobby. You also couldn’t enter the stairs from the lobby. You only could from outside which was locked. They refunded several fees and charges and did not charges us to check out early. "

"It was very clean and the area was perfect,highly recommend this place."

"This is a really lovely hotel in a great location. My only gripe is the resort fees they charge, an 'all access' fee for access to gym etc. Whether you use those amenities or not. Seems dishonest to me."

"It was a nice hotel reasonably priced and the breakfast buffet was served hot, fresh and pretty good. I just didn’t realize the room was soooo small. I felt like I was in a closet."

"Hotel is older, but it is in a great location. "

"Hotel was in a great location. We got there early and they were accommodating and provided us with the room. Nice stay overall. "

"Great experience"