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"The staff had a very high work ethics. The room was clean and the cleaning crews were working diligently. I loved the location where was very convenient to take the city train system. The only thing I did not like was: a man’s hot spring was much bigger and had 4-5 kinds of hot tubs. In contrary, a female had only one hot tub. "

"Amazing stay. Old hotel but very cozy. Breakfast was average- they had lot of variety though. For the price, it was ok. We were 4 staying in one room and didn't really feel that it was too congested. Lounge is extremely cozy after a day on mountains. They have a dry room which is great use for skiers. Onsen is awesome especially the one outside. We were using it every day. Must try dinner buffet especially because it comes with unlimited drinks, food was ok. But worth the price, i think. Staff are super friendly and accommodating. Location couldn't be better- you can literally ski in ski out- although we did get a bit lost on the slopes trying to find the lifts closer to the hotel. That was mainly because we started skiing from gondola area which is only 5 mins walk away- just because we had to buy the tickets on day 1. Woody's rental shop is also very close by so it became very convenient with rentals and stuff. Just be very careful while driving your car out of the car park in snow as it was very slippery on the end of carpark before you hit the main road."

"Staff was very nice and very helpful. We arranged pick up and drop of from transportation hubs through them"

"right next to train station with many shops and restaurants right out the main entrance. "

"Green Plaza Hakuba is an absolute gem for families looking to hit the slopes—tons of fresh snow and endless fun! We loved the convenience of having delicious meals right in the hotel, from hearty breakfasts to satisfying lunches and dinners. Ski rentals were easy to grab on-site, along with all the gear and extras you could need for a perfect ski adventure. Highly recommend for a hassle-free winter getaway!"

"The room was very large, the hotel overall was very new. Great balance between catering for children and adults. The restaurant was very modern and spacious with a great view of the forest. The dinner and breakfast had a great range of really good food. The onsen was modern and the view from the outside onsen of the forest was very relaxing. "

"Highly recommended "

"Nice clean and spacious room with excellent support from hotel staff"

"Nice place to take a bath"