The property is beautiful! Our stay was fantastic, but I was not aware that some.rooms do not have mountain view. This was a bit disappointing, especially at the price we paid and what we hoped for during our anniversary trip . I would recommend more clarity on the room category/description so guest know what they are booking. The staff and property grounds were fantastic though. We thoroughly enjoyed the stay and the beautiful hikes.
Alicia
2025 年 7 月入住 1 晚
10/10 超赞
Deirdre
2025 年 6 月 30 日
满意:清洁度、服务设施、住宿条件和设施
The staff was very friendly and helpful. When I arrived I was given a room right next to the pool, with a loud system right outside the door. I immediately requested a room change and they were very kind and gave me a much quieter spot. Definitely call before and request a room away from the pool. It might also be helpful to request a room that overlooks the mountains and not the garden. The garden side is basically a wall of greenery, it’s nice but there’s no view or direct sunlight. This was one of the few places where the pictures are 100% accurate.
My hotel room was cute, clean and comfortable. The restaurant has vegan options but is not vegan. This was a bit of a bummer because Im vegan and I ate most of my meals there. The menu was also the same everyday. So it became a bit “meh”.
I went solo and I was not prepared for how terrifying the drive there would be. I rented a car and followed the instructions they emailed the day before. I do wish they’d e-mail that much earlier and more than once, I’m a planner and had printed directions in case my gps didn’t work only to find out from that email that the gps would likely be wrong and I didn’t have access to a printer. It added a bit of anxiety. The area is all blind turns and narrow roads, so be prepared! During 1 excursion I ended up on a 1 lane dirt road on a cliffside, I almost started to cry 😭 BUT I made it and you (probably) will too:)
The pool was great and I got a massage that was lovely. Overall it was great!
Deirdre
2025 年 3 月入住 4 晚
10/10 超赞
Rebecca Pinot
与配偶出行
2025 年 6 月 5 日
满意:住宿条件和设施,清洁度
Quiet, clean facilities. Loved the mountain surroundings, being in contact with Mother Nature. Friendly staff . Will go back.
Rebecca Pinot
2025 年 5 月入住 2 晚
10/10 超赞
Nestor
与配偶出行
2025 年 6 月 1 日
Muy buena la experiencia y el servicio.
Nestor
2025 年 5 月入住 2 晚
10/10 超赞
Khalil
2025 年 5 月 30 日
Relaxing! And they are very accommodating!!
Khalil
2025 年 5 月入住 3 晚
10/10 超赞
Krista
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it! Will return!
Krista
2025 年 5 月入住 2 晚
10/10 超赞
Daniel
与配偶出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What a great place on earth. Very beautiful and whimsical. Great staff. Very accommodating. I really miss it in this moment.
Daniel
2025 年 4 月入住 5 晚
10/10 超赞
Hugo
与配偶出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved our stay.The view is out of the world.Pictures did not do it justice.The rooms were spacious and beautifully decorated.If you love outdoors and nature this is definitely for you.
Hugo
2025 年 5 月入住 3 晚
8/10 还可以
MARICELIS
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Nice views, peaceful atmosphere.
MARICELIS
2025 年 4 月入住 1 晚
10/10 超赞
Kimberly
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Complete relaxation and peace. Loved every second of my stay. All that was missing was a mini diffuser and essential oils for the room. Then it would have been PERFECT. Highly recommend
Kimberly
2025 年 4 月入住 5 晚
10/10 超赞
Victor
与配偶出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo Excelente y Relajante
Victor
2025 年 4 月入住 1 晚
10/10 超赞
Kathleen
2025 年 4 月 13 日
Kathleen
2025 年 4 月入住 1 晚
8/10 还可以
Doris
与配偶出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
We loved the view of the mountains, ang hearing the birds singing. This place is not for someone with knee problems, there are stairs for getting anywhere.
Doris
2025 年 3 月入住 1 晚
10/10 超赞
leslie
2025 年 4 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Sounds of the jungle - such music!
leslie
2025 年 4 月入住 1 晚
6/10 一般
Anna Marie
与家人出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Property was nice.
Anna Marie
2025 年 3 月入住 2 晚
10/10 超赞
Kaylianna
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was a once in a lifetime experience. My mom and I enjoyed the silence and nature. Although it was a trek getting to and from the airport, it was worth it. The town of Utuado was so special and the staff at Case Grande were phenomenal.
Kaylianna
2025 年 4 月入住 3 晚
6/10 一般
Julia
2025 年 4 月 5 日
满意:员工和服务,清洁度
Julia
2025 年 3 月入住 2 晚
10/10 超赞
Edwin
与家人出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Edwin
2025 年 3 月入住 1 晚
10/10 超赞
Elizabeth
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Elizabeth
2025 年 3 月入住 2 晚
8/10 还可以
Gerardo
2025 年 4 月 1 日
满意:住宿条件和设施
Needs updating, should include at least a fruit and bread for complimentary breakfast. Dinner menu was the same every day.
Nice panoramic scenery!!
Gerardo
2025 年 3 月入住 4 晚
10/10 超赞
Victor
与配偶出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great food, breathtaking views, peace and quiet
Victor
2025 年 3 月入住 2 晚
8/10 还可以
真实旅客
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely setting/disappointing food
The setting is lovely. We had a great time, with one exception. The restaurant was subpar compared to what it used to be. The “Catch of the Day” was straight out of a Costco or Sam’s bag and was flavorless and tough. The pasta was essentially right out of a Ragu container with some decorative sprinklings on top. The plantains were straight out of a Goya bag. What a disappointment the food was, but otherwise a nice experience.
真实旅客
2025 年 3 月入住 1 晚
10/10 超赞
Alvin
2025 年 3 月 24 日
Alvin
2025 年 3 月入住 2 晚
10/10 超赞
stephane
与配偶出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
L'emplacement entouré de montagnes est superbe et calme. Piscine agréable.Le personnel est accueillant. La possibilité de prendre son petit déjeuné et ou diner est un vrai plus, car l'hôtel est isolé et la route pas facile.