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大地清旅的評價

2.5 out of 5
大地清旅
5204 Hwy Street, Valleyview, AB

評價

7.0

不錯

10 分評分，優異；162 則評價中有 26 則" "
8 分評分，不錯；162 則評價中有 67 則" "
6 分評分，一般；162 則評價中有 40 則" "
4 分評分，欠佳；162 則評價中有 20 則" "
2 分評分，很差；162 則評價中有 9 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

6.8/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

Chow Ling

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 4 晚
Horizon Inn 於 2020年12月10日的回應
Thank you for taking the time to review our property and we are glad that you enjoyed your stay with us.

10/10 優異

Allen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Itwas functional
於 2024 年 1 月住了 3 晚

10/10 優異

David

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent continental breakfast. Awesome choices and very tasty. Had supper the night before and also was excellent and very good pricing.
於 2024 年 1 月住了 1 晚

8/10 不錯

Michael

於 2024 年 1 月住了 1 晚

10/10 優異

Jean

於 2023 年 12 月住了 2 晚

8/10 不錯

Glennda

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Steve

於 2023 年 10 月住了 1 晚

6/10 一般

Karen (Red Deer County)

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Staff was great. Cleaning staff did a nice job but property is showing it's age and the grounds were quite littered.
於 2023 年 9 月住了 4 晚
Front desk 於 2023年10月1日的回應
Thank you for taking the time to review our property. we apologize for the litter but hard to control the ravens that take it out of the trash bins or the people who rummage through the trash looking for cans and goodies and the guests who don't dispose of their garbage and put it in the receptacles.

6/10 一般

Judy

讚好：整潔度
於 2023 年 9 月住了 2 晚

4/10 欠佳

Blaine

家人同遊
不滿：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚

8/10 不錯

Clayton

商務旅客
讚好：整潔度
Convenience.
於 2023 年 8 月住了 1 晚
Front desk 於 2023年10月1日的回應
Thank you for taking the time to review our property.

4/10 欠佳

otto

於 2023 年 7 月住了 1 晚

10/10 優異

Jutta

讚好：整潔度、職員與服務和住宿狀況
Great place to stay for a night when travelling through!
於 2023 年 7 月住了 1 晚
Front desk 於 2023年10月1日的回應
Thank you for taking the time to review our property.

10/10 優異

Doug

伴侶同遊, 商務旅客
讚好：整潔度和住宿狀況
Perfect
於 2023 年 7 月住了 1 晚
Front desk 於 2023年10月1日的回應
Thank you for taking the time to review our property.

6/10 一般

Lee Ann

讚好：整潔度和職員與服務
Bed was hard and tv was snowy
於 2023 年 7 月住了 1 晚
Front desk 於 2023年10月1日的回應
Thank you for taking the time to review our property. You had stayed in an economy room, which are our most inexpensive rooms cause they are in our older buildings which means older rooms and older beds. As for the tv, we have had the cable company come multiple times to try and fix and keep getting told there is nothing they can do. We are sorry your economy room was not satisfactory for you. Our Main deluxe building is always available with deluxe standard and king rooms

10/10 優異

Bi West

讚好：整潔度和職員與服務
於 2023 年 7 月住了 1 晚

10/10 優異

Raelynn

讚好：整潔度、職員與服務和住宿狀況
Nice enough room. Front desk staff are very friendly and accommodating. Will stay again.
於 2023 年 6 月住了 1 晚
Front desk 於 2023年10月1日的回應
Thank you for taking the time to review our property.

8/10 不錯

Susan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very good service for the front desk staff.
於 2023 年 5 月住了 1 晚
Front desk 於 2023年10月1日的回應
Thank you for taking the time to review our property.

2/10 很差

Karl

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The walls of the bathroom were so DIRTY... the bedspreads of both beds were littered with dark short hairs, as if people had shaved their legs right there on the beds. SO GROSS.
Front desk 於 2023年10月1日的回應
Thank you for taking the time to review our property. If front desk was informed of the status of your room when you found all these things wrong, we would have tried to place you into another room that was better and cleaner. If we are not informed immediately we can not fix it.

8/10 不錯

Daniel

讚好：整潔度、職員與服務、設施服務和住宿狀況
A
於 2022 年 12 月住了 1 晚

10/10 優異

Simon

於 2022 年 12 月住了 1 晚

4/10 欠佳

Gary

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The Room was so hot we could not sleep. Tried everything to cool it off
於 2022 年 10 月住了 2 晚
Jacqueline 於 2022年10月14日的回應
Dear Gary, We are sorry to hear about your experience with the Horizon, however, the moment that you realized that your room was too hot, you could have notified the staff and you would have been given a different room immediately, and the air conditioner would have been investigated by our maintenance staff. In the future no matter where you stay, please inform the staff of any issue and I am sure it will be rectified by the motel/hotel's staff. Take care.

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：客房舒適度
Not worth what we paid.
Checking in was a bit confusing as the girls at the desk seemed new and one didn’t seem to speak much English. They were also very young and made one wonder if they really worked there. The bed was very uncomfortable and my back was extremely sore the next day. We had booked and paid for three of us to stay there, yet there were two towels in the bathroom, one with a big hole in it. The free breakfast the next day would have been fantastic if it wasn’t cold (eggs, toast, bacon and hash browns) and I thought it was weird to offer only water, coffee and tea as drink options for kids. The girl was very sweet and let them have hot chocolate. The lady at the front desk the next morning was super sweet and very professional.
於 2022 年 9 月住了 1 晚

10/10 優異

michael

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was great ,would recommend
於 2022 年 6 月住了 1 晚

2/10 很差

yvette

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Upon arrival at 9:30pm, the only 5 vehicles in the parking lot should have been my first indication not to stay! Hot tub, jacuzzi and steam room were all closed, no cable tv (apparently it was out in every room, both days!) and the continental breakfast is still a juice box and granola bar to go, blaming Covid yet despite every other hotel has gone back to proper breakfasts… granola bar and juice box was fine when they had to but it’a time to start doing it right or don’t do it at all. Then to really take the experience home, they didn’t even bother to clean my room or restock the towels and in room coffee between nights. Honestly, stay anywhere else!!
於 2022 年 7 月住了 2 晚
Front Desk 於 2022年7月24日的回應
This is our slow time of the year so yes, the motel is quiet. At checkin, when you complained about the Hot tub and sauna being closed, the front desk told you that you could cancel the room and stay at one of the other motels in town if you wished with no cancellation fee, but you stayed. Our to go continental breakfast has much more to offer than just a "juice box and granola bar" that you incorrectly stated. Our bagged breakfasts are convenient for our crews as they leave before most restaurants are open in the morning. The cable TV in this part of the town went out and we have repeatedly called the cable company. I'm afraid we can not control their repair service to get it fixed as quickly as we would like. Our head housekeeper discussed your room not getting cleaned with the staff member who did that floor that day. When they knocked on your door and you were still sleeping at about 10:00 am, they heard you say something but couldn't make it out. They thought you meant no service. We are sorry for the misunderstanding in regards to your room not being done.

6/10 一般

Barb

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚

6/10 一般

Franco

於 2022 年 7 月住了 1 晚

10/10 優異

HONG

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent
於 2022 年 5 月住了 2 晚

2/10 很差

Suzanne

家人同遊
We chose not to stay. The condition of the motel was not good. I am still waiting for a refund on my credit card. The charged a "damages" fee of $200. My card was charged $269.
於 2022 年 4 月住了 1 晚
Front Desk 於 2022年7月24日的回應
The "charge" was just a pre-authorization and it was cancelled when you chose to not stay. You were not charged anything.

10/10 優異

Andra

伴侶同遊
讚好：整潔度和職員與服務
This property is very clean, very quiet despite being off the highway. Had a great experience, did not try their steak house but it seems to have a lot of great options and they can bring your food to your hotel door. Unfortunately their hot tub is broken and it has not been fixed in some time.
於 2022 年 3 月住了 1 晚
Front Desk 於 2022年7月24日的回應
Thank you for taking the time to review our property.

2/10 很差

Charles

於 2021 年 12 月住了 1 晚

8/10 不錯

GUNADI

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good for the price. A little noisy as trucks were left running because of the cold weather. Good takeout continental breakfast provided.
於 2021 年 12 月住了 1 晚
Front Desk 於 2022年7月24日的回應
Thank you for taking the time to review our property.

2/10 很差

Daniel and Bobbi-Jo (Mayerthorpe)

商務旅客
不滿：整潔度和住宿狀況
The room was very poorly maintained, the room was awful. Do not recommend, we will never go back.
於 2021 年 10 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The television did not work. There was dust on the coffee maker.
於 2021 年 7 月住了 2 晚

8/10 不錯

真實旅客

於 2021 年 7 月住了 1 晚

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Very old and very dated. Absolutely crap bed and pillows. BUT clean sheets so there was a positive
於 2021 年 7 月住了 1 晚

10/10 優異

Charles

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚
Horizon Inn 於 2021年6月18日的回應
Thank you for taking the time to review our property. We are glad that you enjoyed your stay and hope to see you again.

6/10 一般

真實旅客

於 2021 年 4 月住了 2 晚

4/10 欠佳

真實旅客

商務旅客
讚好：整潔度
不滿：職員與服務和住宿狀況
Lady seemed annoyed I was checking in and stared at her cell phone for 5 minutes before even recognising I was there. She then proceeded to tell me know parking if I had a trailer despite the whole place being empty. Very weird
於 2021 年 3 月住了 1 晚

6/10 一般

Jennifer

商務旅客
讚好：職員與服務
不滿：整潔度
於 2021 年 3 月住了 2 晚

2/10 很差

真實旅客

商務旅客
不滿：職員與服務、設施服務和住宿狀況
The first room they gave me was a maintenance room and when I told the front staff she seemed unbothered by it, very unprofessional. The front clerk earlier upon arrival was the rudest front desk woman I have ever met. Will never stay here again or recommend it to anyone including my employer.
於 2021 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：職員與服務、設施服務和住宿狀況
於 2020 年 12 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice staff at reception. The building is a little old, so the carpets need to be replaced, but everything else was very clean.
於 2020 年 12 月住了 1 晚
Horizon Inn 於 2020年12月10日的回應
Thank you for reviewing our property. We appreciate the feedback and are glad that you were happy with our reception staff.

6/10 一般

Markus

商務旅客
讚好：整潔度和職員與服務
於 2020 年 11 月住了 1 晚
Horizon Inn 於 2020年12月10日的回應
Thank you for reviewing our property.

10/10 優異

Oleg (Edmonton, AB)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
You can may choices for breakfast and it is ready in the morning.
於 2020 年 11 月住了 1 晚
Horizon Inn 於 2020年12月10日的回應
We are glad that you were happy with our new breakfast option. We are trying to have a good variety for our guests to choose from and have it ready for our guests in the morning so they can just pick it up and start their day. thankyou for taking the time to review our property.

8/10 不錯

真實旅客

於 2020 年 10 月住了 1 晚

8/10 不錯

Bj (Brooks ab)

家人同遊, 商務旅客
讚好：整潔度和職員與服務
Liked the friendly staff. Didn't like the mattress or the poor air conditioning in the room
於 2020 年 10 月住了 1 晚

10/10 優異

Edward (CALGARY )

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quite room, friendly staffs, good service overall
於 2020 年 10 月住了 2 晚
Horizon Inn 於 2020年10月8日的回應
Thank you for the review. We are glad that you enjoyed your stay with us. Hope to see you again.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
For the price it is a good deal. There were a couple of small issues that I told them about before I left.
於 2020 年 9 月住了 5 晚
Horizon Inn 於 2020年10月3日的回應
Thank you for taking the time to review our property. We would also like to thank you for letting us now about the issues that you found. This gives us a chance to address the concerns that you had.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location to all amenities and good rate. Friendly staff that handled my request without any problem.
於 2020 年 9 月住了 3 晚
Horizon Inn 於 2020年10月3日的回應
We are glad that you enjoyed your stay and thank you for letting us know. Our staff try to help our guests as much as possible with any requests that they may have. Thank you for reviewing our property.