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溫哥華溫德姆戴斯套房酒店的評價

3.5 out of 5
溫哥華溫德姆戴斯套房酒店
9107 NE Vancouver Mall Drive, I-205 Exit 30, Vancouver, WA

評價

5.0
10 分評分，優異；1001 則評價中有 117 則" "
8 分評分，不錯；1001 則評價中有 175 則" "
6 分評分，一般；1001 則評價中有 144 則" "
4 分評分，欠佳；1001 則評價中有 178 則" "
2 分評分，很差；1001 則評價中有 387 則" "

5.4/10 

整潔度

6.2/10 

職員與服務

4.6/10 

設施服務

4.8/10 

住宿狀況

4.4/10 

環保程度

評價

2/10 很差

Xiaodong

於 2023 年 5 月住了 1 晚

6/10 一般

Harley

讚好：職員與服務
於 2024 年 4 月住了 2 晚
k.h 於 2024年4月30日的回應
Dear Harley Thank you for your review.we look forward to seeing you again in the future.

4/10 欠佳

Jennifer

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
I called the hotel before making the reservation to make sure they have a pool and hot tub. I was told “Yes”. When we arrived at the hotel, the pool and hot tub were closed. The person I talked to, 2 days prior, did not mention this. The gal at the front desk said it had been down for a while already. Breakfast was a joke. Cereal, no milk and juice machine was broken and there was a loaf of bread with cheesecake on the counter. All in all, it was a horrible and I will never stay there again!!
於 2024 年 4 月住了 2 晚
Ashley 於 2024年4月20日的回應
We appreciate your taking the time to leave a comment, and we apologize to hear about your experience. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Thank you.

8/10 不錯

Jose

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Staff were capable and pleasant.
於 2024 年 4 月住了 6 晚
Ashley 於 2024年4月18日的回應
Thank you for taking the time to leave a review. We hope to see you again!

4/10 欠佳

Julie

家人同遊
不滿：整潔度、職員與服務和住宿狀況
No elevator, had to wait for staff to finish personal call to check in, card key didn’t work twice had to get reprogrammed, toilet in room unstable, curtains didn’t close (torn off hooks), no way to divert water to take a shower, refrigerator didn’t work, juice dispenser broken, out of coffee, only cheap white bread and sugar cereals for breakfast, smell of marijuana out first floor windows into parking lot, homeless in and around property.
於 2024 年 4 月住了 1 晚
K.H 於 2024年4月16日的回應
Thank you for bringing your concerns to us .we thank you for your honest review as we are sorry to hear that your stay did not go as expected.we will be addressing and working on all the concerns listed.we hope to get a chance to impress you better in your future endeavors in our area.

6/10 一般

Jose

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
K.H 於 2024年4月16日的回應
thank you your your rating

2/10 很差

Denny

伴侶同遊
不滿：整潔度和住宿狀況
Reserved a king room. The facet in the tub/shower was broke so couldn’t use the water. Staff moved us to another room, not a king, too two queens. The tv in that room didn’t work. Beds were very uncomfortable. Whole place is out dated and worn down. Pool and hot tub were shut down. No continental breakfast. Orange juice machine was even out of order. Would never stay here again.
於 2024 年 4 月住了 1 晚
K.H 於 2024年4月13日的回應
Dear Denny We are very sorry to hear that your experience with us was less than satisfactory. we thank you for the honest review as we are working on these issues.we hope that you will give us another chance to impress you on your next stop in our town.

4/10 欠佳

Martina

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 4 月住了 4 晚
k.h 於 2024年4月13日的回應
we are sorry to hear we did not meet your expectations.

8/10 不錯

Jeff

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The best thing about the whole stay was the manager.. she was kind cheerful and understanding..5 stars for her...... other than that stay away from this place at all costs....
於 2024 年 3 月住了 1 晚
Ashley 於 2024年4月2日的回應
Thank you for taking the time to leave a review. I am sorry that we weren't able to make the stay more relaxing for you and your family.

4/10 欠佳

dennis (Ellensburg)

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The people at the property were excellent and we were extremely happy with teir service and their very upbeat attitude. But the property is in much needed repair/update: pealing paint, beds beyond their expiration date, pool non-functional. They were working on the pool and other things, so I expect it will be better in the long run...it is just unfortunate that its present condition was not made aware to its customers BEFORE they arrived (or reserved) so that it was understood what they were getting into. The included breakfast was also lacking, in comparison to other Days Inns that we have stayed at.
於 2024 年 3 月住了 1 晚
K.H 於 2024年4月13日的回應
We are very happy to hear that staff here were excellent and made you happy .as we are sorry to hear about the issues with your stay we are currently working on the hotel .as we hope that you will give us another chance to impress you in the future.

2/10 很差

Carolyn

家人同遊
不滿：整潔度、職員與服務和住宿狀況
You get what you pay for, but this property did not have breakfast as was listed and the pool was down for maintenance - which were the two reasons I booked this. The shower was the absolute worst, just one tiny stream of lukewarm water, and the room was dirty and in disrepair. There was literally a used q-tip stuck to the wall and wallpaper coming off the wall.
於 2024 年 3 月住了 1 晚
Ashley 於 2024年3月26日的回應
Thank you for taking the time to leave us a review. We are sorry that you did not enjoy your stay with us. We hope you will give us another chance in the future.

2/10 很差

Jennifer

不滿：整潔度、職員與服務和住宿狀況
Pool is closed for maintenance, has been for at least a month. Internet is down with no fix time. I specifically requeated a hotel with a pool and free internet. Didnt know either until after we had checked in and went to use either of them. Canceled my room and now im fighting to get my money back
於 2024 年 3 月住了 1 晚
k.h 於 2024年4月13日的回應
We are sorry to hear we did not meet your expectations

2/10 很差

Kathy

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Ashley 於 2024年3月6日的回應
Thank you for your feedback.

10/10 優異

Justin

讚好：職員與服務
stay was good, staff was good esspesially Kelly she was extreamly helpfull and nice.
於 2024 年 2 月住了 4 晚
Kelly 於 2024年4月13日的回應
We are happy to hear that you had an excellent stay with us.I am glad that i provided you with all your needs while you were here with us.we look forward to seeing you again in the future.

2/10 很差

Herbert

不滿：職員與服務和設施服務
They advertise a free breakfast. Well, they had none at all! Cable in the room didn’t work. Walls smelled of fresh paint. Pool and spa both inside were closed. $200 security deposit for this place is ridiculous. Been waiting and it has yet to be refunded but says it will be. Last time I ever stay there.
於 2024 年 2 月住了 5 晚
k.h 於 2024年4月13日的回應
we are sorry to hear we did not meet your expectations

4/10 欠佳

Sandy

不滿：整潔度、職員與服務和住宿狀況
k.h 於 2024年4月13日的回應
we are sorry to hear we did not meet your expectations.

2/10 很差

William

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
k.h 於 2024年4月13日的回應
we are sorry we did not meet your expectations.

6/10 一般

jose

於 2024 年 2 月住了 5 晚

2/10 很差

Kassandra

不滿：整潔度、職員與服務和住宿狀況
Drug addicts everywhere nothing working doors don’t lock windows don’t lock

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

Alexis

伴侶同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
I think the staff and the hot bath were literally all I was able to add any stars too. The two people at the front desk were super sweet the first at night was really sweet and pretty and the one leaving in the morning with red hair as well. I didn't have a smoke detector in my room. There wasn't breakfast like it said on the booking site. They didn't look anything like the photos it was not very clean. The bed really made my back hurt. I really didn't like having to pay a $200 deposit for no reason. I'm still waiting to get back my money. It's been 24 hours still not in my account. I think it's a shady place. Shady area and really not very clean or safe. Also no elevators or wifi. You better have $200 on a debit or credit cuz they won't accept cash. Also be prepared to not have clean fresh crisp towels. They don't vacuum the rooms they had brown scum around the faucet of tub. I understand it's hard times and there's no respect nowadays and people stealing linens and doing criminal things is unacceptable. It makes harder funding available for the overall. I just makes it hard to have the best for guests deserving of the amenities. I walked in the place smelling like sewage and I was unable to get a refund. I am not very happy. I think you need to provide at the very least comfort for guests paying money for your service. Not being honest about the breakfast in the morning and not allowing me to pay $200 in cash . I had to drive across town at night to go put the cash on card.
於 2024 年 1 月住了 1 晚

2/10 很差

Rachel

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst hotel
The door of room assigned can't be opened. After wasting some time, got another room which had no bathroom or coffee supplies. Front desk said the person with keys to supply room was in ER. Vending machine was all empty. I had to venture out in late night to buy bottled water from a gas station. The included breakfast was never provided for our entire stay. No room cleaning and no supply replenished. Swimming pool was out order. Wifi was too weak to be usable. Floor was dirty and carpet was really old. I saw some pieces of dog food on the carpet in my room. They said they were in the process of changing "management", no one was taking care of anything.
於 2024 年 1 月住了 2 晚

2/10 很差

Essy

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This was by far one of the most disgusting motels I've ever seen. The entire facility is dirty. The room was supposed to clean - I must have different expectations of what clean means. I took pictures because I knew I was going to leave a review. The front desk staff was nice. I will say that at least.
於 2024 年 1 月住了 1 晚

6/10 一般

Richard

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Wyndham sucks.
When they say 3 p.m. check in, they mean it. No one at the desk until 2:55 p.m. Two maids were available but unable to help. Paid slightly more to get lower floor room. Was issued 2nd floor room. Clerk corrected when I complained. No towels no soap no shampoo in room. Went to desk & was handed some. Cleanliness of the room pretty good. Refrigerator worked. No coffee available in lobby but eventually found out how to use room coffee maker (no directions). No breakfast foods put out during most of listed time but as we were walking to our car at 10 a.m., it was available. After having many poor Wyndham experiences last year, I said "never again." Why I broke my promise to myself, I don't know.
於 2024 年 1 月住了 1 晚

2/10 很差

Duckhyun

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

2/10 很差

Stephen

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

George

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Was easy to get to and make a appointment
於 2024 年 1 月住了 1 晚

2/10 很差

Harpreet

於 2024 年 1 月住了 2 晚

2/10 很差

Hayden

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Nightmare stay
The hotel desk clerk was rude it was dirty and the TV didn't work only infomercials and it was filthy and no handle on the shower the water ran for days and we had no towels the second day after giving them to the housekeeper thinking she would bring us some back. She never did then the desk clerk would not give them to us.
於 2024 年 1 月住了 1 晚

2/10 很差

Taylor

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Treated awful.
We got treated very poorly from the beginning of check in, the individual sized us up and down looking at us funky, judging my boyfriends nails and the rest of our attire, let me mention 4 gay guys all on a trip from Lincoln city from Spokane… just trying to get back home after a birthday trip at the beach, The bed room was a mess and we asked for new sheets, when he came up he proclaimed that we were all having sex and needed to leave the hotel without refund. We were just trying to safely spend the night because the roads back home closed during a snow storm.
於 2024 年 1 月住了 1 晚

2/10 很差

Jack

於 2024 年 1 月住了 1 晚

2/10 很差

francisco

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很差

Harpreet

Not good
於 2024 年 1 月住了 1 晚

2/10 很差

Chauntea

商務旅客
不滿：職員與服務
Hidden Fee
In the policy they fail to mention about the $200 deposit fee which was more than double for what I paid for my room.
於 2024 年 1 月住了 1 晚

2/10 很差

Jackie

不滿：職員與服務

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
I do not recommend this hotel.
I did not stay. The Hotel had an unsettling smell, the doors of the rooms had marks on them that looked like they had to be pried open by force, my room key didn't work- the person working had to put it in the lock 3 times before it worked, the room was dark, and the tv connection was rough (skipping). I felt uncomfortable and left within 20 minutes. I was promised a refund for one of the nights I had reserved (which seemed completely reasonable to me), but it never happened.
於 2024 年 1 月住了 2 晚

2/10 很差

Jason

不滿：職員與服務和客房舒適度
Should have stayed at motel 6
At check in they attempt to charge me for a room I have already paid for, in addition a $200 "deposit". The clerk feigns ignorance and capitulates when presented with proof through the app. "Breakfast at 7am!" No! No breakfast, no anything including an apology or even answering the phone at the front desk. When I complain through the app they can't even get a hold of them. Will I ever get the dubious "deposit" back? Doubtful. At least at motel 6 you know what you're getting into. This places masquerades as a days inn when clearly it's not. Do yourself a favor and splurge for anywhere else.
於 2024 年 1 月住了 1 晚

2/10 很差

Michael

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The pictures are not correct. DO NOT STAY HERE!
於 2024 年 1 月住了 3 晚

2/10 很差

Samuel

伴侶同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This was a real dive. Dirty, the furniture is so old it looked like termites has been eating it for a long time. The floors were not vacuumed, after I got a second room, the floors were still atrocious. I could continue, just know terrible, oh, no soap, no hot water, luke warm for 4 minutes. No hot water, deal breaker, for sure.
於 2024 年 1 月住了 1 晚

2/10 很差

Carissa

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Horrible
The pool and hot tub were closed with no warning or email. The picture of the breakfast showed waffles, cereal, juice. There were none of those things. There were mini muffins and little Debbie’s cupcakes. The juice machine was broken. There were stains in the sheets.
於 2023 年 12 月住了 4 晚

2/10 很差

Tracy

不滿：整潔度、職員與服務和住宿狀況
It was close to home. Property was dirty, blood on walls, blood on lamp shade, bed sheets/skirt. Nmmm in one of our 2 rooms
於 2023 年 12 月住了 1 晚

2/10 很差

Vince

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Time for an upgrade!
We were traveling and needed a place to stay for the night. We choose this hotel because of the Wyndam name and thought it was a good deal. We were disappointed with most everything. The parking lots lights were not on, and the lot was very dark. We did not feel safe leaving anything in the car, so we took everything our and placed it in our room. The door looked like it had been broken into with the scrape marks by the door lock. The room had dirty sheets and hair was found on the sheets like they were not changed. There were only 3 small pillows on the bed and when we went to ask for more pillows at the front desk, they said they didn't have any extras. There was mold on the shower head and in the tub. The shower curtain was stained. The TV remote didn't work. The wall plug that had the coffee pot plugged in it was not working. All in all, this was a disappointing stay for a Wyndam property.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Kristine Noreen

於 2023 年 12 月住了 1 晚

2/10 很差

Lynsey

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚

2/10 很差

Juan

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
DO NOT STAY!!! FILTHY
Hotel was terrible , staff tryed to say my card was declined even though I paid thru hotels.com. TV didn't work place was filthy there was no soap or anything to wash yourself. On top of that there is no breakfast in the morning. I don't know what pictures there using but that was definitely not the place I stood. This hotel should be taken off your website!!
於 2023 年 12 月住了 1 晚

6/10 一般

Steve

不滿：整潔度、職員與服務、設施服務和住宿狀況
Room size was great for the price. Room was inexpensive compared to others nearby.... you get what you pay for. Bed and pillows were terrible, room not clean and a broken seal on fridge door. Water pressure dropped during shower. Vending machines were empty. Continental breakfast was fruit pieces, tiny yogurts and orange juice .... that was it.... basically nothing. Trash all around the building. Staff barely speaks english....As I said previously, you get what you pay for.

2/10 很差

Chris

不滿：整潔度
於 2023 年 12 月住了 1 晚

6/10 一般

Duckhyun

商務旅客
不滿：住宿狀況
於 2023 年 12 月住了 4 晚

4/10 欠佳

Gabriel (Tacoma)

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚