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Inn at the Quay

4.0 star property
Escape to an oasis near Holland Park where you can savor delicious seafood dishes while taking in breathtaking views from your cozy retreat.

Choose dates to view prices

Experience the tranquil atmosphere of Inn at the Quay, where you can unwind by the fireplace in the lobby or relax with a sauna session. Enjoy breakfast, brunch, lunch, or dinner at The Boathouse seafood restaurant and take advantage of amenities like a gym and bar. Guests rave about helpful staff and proximity to shopping.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$1,213
HK$1,407 total
includes taxes & fees
29 Mar - 30 Mar

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Bathrobes
Hairdryer
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located on the waterfront, Inn at the Quay is in Quayside, a walkable area in New Westminster with great shopping. Metropolis at Metrotown and Pacific Centre Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Looking to enjoy an event or a match? See what's going on at Pacific Coliseum or Rogers Arena. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests appreciate the hotel's convenience for public transportation: New Westminster Station is 5 minutes on foot and Columbia Station is 12 minutes. Visit our New Westminster travel guide
Map
900 Quayside Dr, New Westminster, BC, V3M6G1

What's nearby

  • Queen's Park
    Queens Park
    19 min walk - 1.6 km
  • River Market
    2 min walk - 0.2 km
  • Douglas College
    4 min walk - 0.4 km
  • Westminster Quay Boardwalk End
    13 min walk - 1.2 km
  • Massey Theatre
    4 min drive - 2.6 km

Getting around

  • New Westminster Station
    5 min walk
  • Coquitlam Central Station
    16 min drive
  • Vancouver International Airport (YVR)
    35 min drive

Restaurants

  • Big Way Hot Pot 大味·锅物料理
    4 min walk
  • Tim Hortons
    5 min walk
  • Starbucks
    5 min walk
  • A&W Restaurant
    5 min walk
  • Quesada Burritos & Tacos
    4 min walk

About this property

Inn at the Quay

Upscale hotel near Douglas College
Located close to Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services and a fireplace in reception. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, smoke-free property and wedding services
  • A front desk safe, a ballroom and luggage storage
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 126 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 55-inch LCD TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 17 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay New Westminster
Inn Quay
Quay New Westminster
Hotel At Westminster Quay
At Westminster Quay New
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is Inn at the Quay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Inn at the Quay?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Inn at the Quay on 29 Mar 2026 start from HK$1,213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Inn at the Quay?

Self-parking is available for CAD 17.00 per day.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Inn at the Quay?

Checkout is at 11 AM.

Where is Inn at the Quay located?

Located in Quayside, this hotel is 0.3 mi (0.5 km) from Douglas College, and within 6 mi (10 km) of Holland Park and Metropolis at Metrotown. Burnaby Hospital and Simon Fraser University are also within 9 mi (15 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

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Reviews

Inn at the Quay Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 657 out of 1008 reviews
Rating 8 - Good. 251 out of 1008 reviews
Rating 6 - Okay. 63 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

Reviews

10/10 Excellent

Twyla

Liked: Cleanliness, amenities, property conditions & facilities
Great room & fabulous location!
Stayed 1 night in Nov 2025

10/10 Excellent

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
View of the river and the room was lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Maire

Liked: Cleanliness, property conditions & facilities
Excellent front desk staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Magnolia

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and accommodating and the avocado egg toast breakfast was out of this world. Would definitely come back.
Stayed 1 night in Jan 2026

8/10 Good

Namdoo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great Staff, nice clean room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Restaurant was nice
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Edee

Liked: Cleanliness, amenities, property conditions & facilities
Great place for our dog to be with us, very clean and comfortable beds/room and lovely view over river, friendly staff, and boardwalk to walk our dog was wonderful. We were very impressed and would definitely return.
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, clean rooms, responsive staff.
Stayed 1 night in Dec 2025

8/10 Good

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff nice location
Stayed 3 nights in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very friendly. Great place to stay
Stayed 5 nights in Nov 2025

10/10 Excellent

linda

Liked: Cleanliness, amenities, property conditions & facilities
Awesome views, clean and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
All of the above! Thank you for providing my mom and pup with VIP service. Outstanding!
Stayed 1 night in Jan 2026

10/10 Excellent

Ron D

Liked: Cleanliness, amenities, property conditions & facilities
Great location, loved the view of the Fraser River, clean, helpful staff, near all amenities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Ellen

Liked: Cleanliness
Great hotel staff and service. Perfect location and river views. Balcony and room were really comfortable.
Stayed 2 nights in Nov 2025

8/10 Good

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view of the river, clean room, friendly and kind staff, shopping and restaurants, dos and esthetics all in a few steps!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Clean, fairly new, great views
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Alm was good thank you
Stayed 1 night in Nov 2025

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities
The registration was easy, informative and friendly. The hotel is clean modern and spacious. The room with King bed on the 8th floor looking out to the river was delightful, comfortable, well equipped for a night. The only negative was the short toilet which was a little challenging for the seniors using it. I would recommend with 5 star rating with caveat to request the newly renovated rooms with newer toilets.
Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
The room was clean, the bathroom had a large vanity & the view of the Fraser River was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, comfy beds, very nice staff, and they accommodated our super late check-in without any issues. Would love to stay there again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay. The rooms are bright and the view was beautiful. All the staff we met whether at the front desk or throughout the hotel in passing are friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Cara

Liked: Amenities
We really love the location and the room was perfect with a beautiful view of the river!
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Was spotless but a little chilly unless u turned on the heat and fan all night long then noisy and too hot lol right
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Views were great. Parking was easy and restaurants nearby were delicious.
Stayed 1 night in Sep 2025