客房, 2 張加大雙人床, 非吸煙房 (Pet Friendly) | 高級寢具、房內夾萬、書桌、遮光窗簾/窗簾

薩里朗格里溫德姆華美達酒店的評價

2.5 out of 5
薩里朗格里溫德姆華美達酒店
19225 Hwy 10 (56 Ave), Surrey, BC

評價

7.8

不錯

10 分評分,優異;1000 則評價中有 371 則" "
8 分評分,不錯;1000 則評價中有 364 則" "
6 分評分,一般;1000 則評價中有 120 則" "
4 分評分,欠佳;1000 則評價中有 76 則" "
2 分評分,很差;1000 則評價中有 69 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Ron

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Gary

讚好:整潔度、職員與服務和住宿狀況
Easy to find , great location, parking is good. ,room was good
於 2024 年 4 月住了 1 晚

8/10 不錯

Santosh

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, friendly staff and good breakfast options.
於 2024 年 4 月住了 1 晚

10/10 優異

Douglas

讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool was nice and quite.
於 2024 年 4 月住了 2 晚

6/10 一般

Alwyn

商務旅客
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Room style is outdated.
於 2024 年 4 月住了 3 晚

8/10 不錯

Maxine

讚好:職員與服務
Nice and quiet place to stay
於 2024 年 4 月住了 2 晚

10/10 優異

Brian (Golden)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent breakfast provided, the hostess is friendly and a favourite of ours.
於 2024 年 4 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Brian, Thank you for the great review. I am happy to hear that you enjoyed your stay and will pass along your kind words to our breakfast staff. We hope to see you again soon.

10/10 優異

Trevor

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comftorable,clean and convenient
於 2024 年 4 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Trevor, Thank you for the awesome review. I am happy that we were able to exceed your expectations. We hope to see you again soon.

6/10 一般

Michael J

伴侶同遊, 寵物同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Staff were amazing. Hotel is past due for a full renovation. Holes in doors, musty smell, tub that won’t drain. Comparable hotels are fresh and new. Would love to see this one refurbished.
於 2024 年 3 月住了 2 晚
Judi P 於 2024年4月9日的回應
Dear Michael JThank you so much for your review. Please note that we are continuing our renovations with the replacement of all flooring in the next few weeks. We hope you will return to see the changes.

10/10 優異

Andrea

親子同遊
讚好:整潔度、設施服務和住宿狀況
Room was clean. Receptionist was welcoming.
於 2024 年 3 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Andrea, Thank you for your great review. We are so happy that you had a great time with us and hope you will visit us again on your next trip to the area.

10/10 優異

Brieanna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a short stay but we were well taken care of
於 2024 年 3 月住了 2 晚
Judi P 於 2024年4月9日的回應
Dear Brieanna, Thank you for the awesome review. We hope you will return again on your next trip to the area.

10/10 優異

Dennis

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
First, the staff are so nice, helpful and courteous. The rooms are immaculately clean. Complimentary breakfast is very good at nearby restaurant located within hotel property.
於 2024 年 3 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Dennis, Thank you for the amazing review. I am happy that we were able to exceed your expectations. We look forward to seeing you again soon!

2/10 很差

Harneel

不滿:住宿狀況
於 2024 年 3 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear HarneelThank you for sharing your feedback. I am sorry we were not able to exceed your expectations. We hope you will visit us again so we can demonstrate the high level of services and facilities our repeat guests have come to expect.

2/10 很差

Camille

不滿:整潔度、職員與服務、設施服務和住宿狀況
Taches sur le tapis partout Marque sûr les murs Moisissures dans la salle de bains Mauvaise odeur dans les chambres et dans les couloirs Depot de sécurité beaucoup trop élevée pour ce type d'établissement Personel peu accommodant
於 2024 年 3 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Camille, Merci pour vos commentaires. Veuillez noter qu’à la fin du mois, l’hôtel entamera sa prochaine série de rénovations, notamment le remplacement de toute la moquette des chambres par un sol stratifié. Nous espérons que vous nous rendrez visite pour voir les changements une fois terminés.

10/10 優異

Rodney

讚好:設施服務
Comfortable and kind
於 2024 年 1 月住了 2 晚
Judi P 於 2024年4月9日的回應
Dear Rodney, Thank you for the awesome review. We hope you will visit us again on your next trip to the are.

4/10 欠佳

Kari

不滿:整潔度和住宿狀況
The rooms are wet old, run-down, and in need of a deep clean. The sheets are “just ok” and there is a very thin, old blanket instead of a quilt… I had to bring our own blankets in to use as quilts. The floor is laminate/vinyl/lino and it was dingy and cold. The windows don’t open. The tv is on the dresser beside the bed and in line with the sofa where you can’t even watch it. In other words, when you sit on the sofa, you look at the blank wall and the tv is at your side, but almost behind you.
於 2024 年 2 月住了 3 晚
Judi P 於 2024年4月9日的回應
Dear Kari, Thank you for sharing your comments. I am sorry that we were not able to exceed your expectations during your stay. We hope you will visit us again once our renovations are complete.

10/10 優異

Steve

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Steve, Thank you for the great review. I hope you will visit us again soon !

6/10 一般

justin

於 2024 年 2 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Justin, Thank you for taking the time to share your feedback. We hope to see you again soon when your travels bring you back to the area.

6/10 一般

Frank

讚好:職員與服務
不滿:住宿狀況
Renovate this property.
於 2024 年 2 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Frank, Thank you for your comments. We are beginning the next phase of our renovations later this month starting with replacing all the carpet in the guest rooms. We hope you will visit us again once complete.

6/10 一般

Diane

家人同遊
讚好:整潔度和職員與服務
Nothing unique about this property. Lots of kids, kind of noisy
於 2024 年 2 月住了 2 晚
Judi P 於 2024年4月9日的回應
Dear Diane, Thank you for your review. We hope you will visit us again in the future.

2/10 很差

Maria

不滿:整潔度、職員與服務、設施服務和住宿狀況
Rude cleaning people. No one ever in the front desk, no bell. Garbage in front, near breakfast restaurant that was never picked up in 3 days
於 2024 年 2 月住了 2 晚
Judi p 於 2024年2月27日的回應
Dear Maria, Thank you for your comments. I am sorry that we were unable to exceed your expectations. Please rest assured that your concerns have been addressed with the appropriate departments to ensure they are rectified. We hope you will visit again soon to see the changes.

8/10 不錯

Meagan

家人同遊, 親子同遊
讚好:整潔度、職員與服務和設施服務
Decent hotel for the price, close to everything you need. Kids loved the pool. Only concern was there were some broken tiles and 2 of our kids cut themselves on them. We did notify the front desk so hopefully they fix them.
於 2024 年 2 月住了 3 晚
Judi P 於 2024年2月26日的回應
Dear Meagan, Thank you for the great review. I am sorry to hear about your issue in the pool, but please rest assured our maintenance team is looking into your concern and will take appropriate measures to correct. We hope to see you again soon.

4/10 欠佳

Lorne

於 2024 年 2 月住了 3 晚
Judi P 於 2024年4月9日的回應
Dear Lorne, Thank you for sharing your feedback. I am sorry we were not able to exceed your expectations. We hope you will visit us again so we can demonstrate the high level of services and facilities our repeat guests have come to expect.

8/10 不錯

Aibin

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Judi P 於 2024年2月21日的回應
Dear Aibin, Thank you for the great review. We hope you will visit us again soon.

4/10 欠佳

Lina

伴侶同遊
讚好:整潔度
不滿:設施服務和住宿狀況
Really disappointed the hot tub jets weren’t working. I called the front desk and they didn’t do anything about it. If I knew the hot tub wasn’t functioning I never would have booked a room there!!
於 2024 年 2 月住了 1 晚
Judi P 於 2024年2月21日的回應
Dear Lina, Thank you for your comments regarding your recent stay. I am sorry that the hot tub jets were not functioning and that the front desk did not inform you that we were waiting for the new pump to arrive for repairs. Please know that it has been fixed and jets are currently running. We hope you will visit us again soon.

8/10 不錯

Ranjeet

於 2024 年 1 月住了 1 晚
Judi P 於 2024年4月9日的回應
Dear Ranjeet, Thank you for the great review. We look forward to seeing you again in the near future.

4/10 欠佳

Matthew

不滿:住宿狀況
於 2024 年 1 月住了 1 晚
Judi P 於 2024年2月7日的回應
Dear Matthew, Thank you for your feedback. I am sorry that we were unable to exceed your expectations during your recent trip. i hope you will allow us another opportunity to do better in the future.

10/10 優異

Amanda

家人同遊, 伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our first choice for a hotel when visiting Langley. The staff has always been friendly, easy checkin and checkout. They always give our dog a treat so she’s happy to stay here too! Rooms have been renovated and we like that there is no carpet. Beds are comfortable and the rooms have always been clean.
於 2023 年 12 月住了 3 晚
Judi P 於 2024年2月7日的回應
Dear Amanda, Thank you for your great review. We are so happy that you enjoyed our newly renovated dog friendly rooms. We look forward to seeing you again soon!

10/10 優異

Alan (Victoria)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thx for the extra help sorting my booking out
於 2024 年 1 月住了 1 晚
Judi P 於 2024年2月7日的回應
Dear Alan, Thank you for your amazing review. I am happy that we were able to assist with your booking and make your stay a memorable one. We hope you will be back to visit us again soon!

8/10 不錯

Mike

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great clean roon
於 2023 年 11 月住了 1 晚
Judi P 於 2024年2月7日的回應
Dear Mike, Thank you for the great review. I am glad that you had a great visit and we hope to see you again soon.

10/10 優異

Carmen

nice stay
Judi P 於 2024年2月7日的回應
Dear Carmen, Thank you for the great feedback. I am glad that you had a good stay with us. We look forward to seeing you again soon.

10/10 優異

Carmen

nice stay
Judi P 於 2024年2月7日的回應
Dear Carmen, Thank you for the amazing review. We are so happy that your stay was a memorable one. We look forward to seeing you again soon.

8/10 不錯

Allan (Westbank)

於 2023 年 12 月住了 1 晚
Judi P 於 2024年2月7日的回應
Dear Allan, Thank you for the great review. I am so happy to hear that we were able to make your stay memorable. We look forward to seeing you again on your next trip to the lower mainland.

2/10 很差

Harpreet

They canceled my booking by themselves
於 2023 年 12 月住了 1 晚
Judi P 於 2024年2月7日的回應
Dear Harpreet, Thank you for your comments and I am sorry you did not have the opportunity to stay with us. In looking into your canceled reservation, I can see that it was done so at the instructions given by the booking source, so would suggest reaching out to them to determine the reason why it was canceled.

8/10 不錯

Stephen

商務旅客
讚好:設施服務
於 2024 年 1 月住了 2 晚
Judi P 於 2024年1月16日的回應
Dear Stephen, Thank you for the great review. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon!

4/10 欠佳

Diksha

不滿:整潔度和職員與服務
於 2023 年 12 月住了 2 晚
Judi P 於 2024年1月16日的回應
Dear Diksha, Thank you for your comments. I am sorry that we were not able to exceed your expectations. We hope you will visit us again soon to see our improvements.

8/10 不錯

BROOK

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet. Good location for getting around.
於 2024 年 1 月住了 3 晚
Judi p 於 2024年1月16日的回應
Dear Brook, Thank you for the great feedback. We look forward to seeing you again soon!

6/10 一般

真實旅客

家人同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
於 2024 年 1 月住了 2 晚
Judi P 於 2024年1月16日的回應
Dear Guest, Thank you for sharing your feedback. We hope you will visit us again soon!

10/10 優異

Aditya

於 2024 年 1 月住了 1 晚
Judi P 於 2024年2月7日的回應
Dear Aditya,Thank you for the great review. I am glad that you had a great stay with us. We look forward to seeing you again on your next visit to the area.

6/10 一般

Rechelle

I just want to follow up the damage deposit they credit on me , it’s worth 200cad , until now It didn’t back on my account
於 2023 年 12 月住了 1 晚
Judi P 於 2024年1月16日的回應
Dear Rechelle, Thank you for your review. Please be advised that your deposit was released by the hotel on the date of check out and it is now just waiting for your bank to process the release of the card. I would suggest following up with your credit card company if the funds have not returned to your available credit limit.

2/10 很差

Duane

於 2023 年 12 月住了 1 晚
Judi P 於 2024年1月16日的回應
Dear Duane, Thank you for your feedback. I am sorry to hear that we were not able to exceed your expectations and hope you will give us another opportunity to serve you better in the future.

8/10 不錯

Rashid

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
Good experience overall
於 2023 年 12 月住了 1 晚
Judi P 於 2024年1月16日的回應
Dear Rashid, Thank you for the great review. We look forward to seeing you again on your next trip to the area.

8/10 不錯

joanna

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Judi P 於 2024年1月16日的回應
Dear Joanna, Thank you for the great review. We are happy to hear you enjoyed your stay and hope to see you again soon!

8/10 不錯

DAVID

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I would stay there again. Okay and comfortable.
It has a good location on Highway 10 close to shopping and many restaurants. We had no concerns about the neighborhood. We had a kitchenette unit with a convection oven, mini fridge, sink and microwave. Everything was clean. The bed was comfortable. The shower was good. The pool and hot tub were good. And there was convenient EV charging available. Staff were quiet but friendly.
於 2023 年 12 月住了 2 晚
Judi P 於 2024年1月16日的回應
Dear David, Thank you for the wonderful feedback. I am happy you were able to enjoy our facilities including our indoor pool and hot tub and our EV charging station. We look forward to seeing you again soon!

8/10 不錯

Anup Kumar

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Judi P 於 2024年1月16日的回應
Dear Anup, Thank you for the great feedback. We hope you will visit us again soon!

10/10 優異

Patrick

於 2023 年 12 月住了 1 晚
Judi P 於 2024年1月16日的回應
Dear Patrick, Thank you for the great review. I am glad you enjoyed your time with us and we hope you will visit us again on your next trip to the area.

6/10 一般

Wayne

Great
於 2023 年 12 月住了 1 晚
Judi P 於 2024年1月16日的回應
Dear Wayne, Thank you for sharing your feedback. I am glad you enjoyed your stay and we look forward to seeing you again soon!

10/10 優異

Arman

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Judi P 於 2024年1月16日的回應
Dear Arman, Thank you for the amazing feedback. I am so glad to enjoyed your stay. We look forward to seeing you again soon.

2/10 很差

Saranjit

Ok
於 2023 年 12 月住了 1 晚
Judi P 於 2024年1月16日的回應
Dear Saranjit, Thank you for your feedback. I am sorry we werent able to exceed your expectations. We do hope you will allow us another opportunity in the future.

10/10 優異

Sylvain

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was perfect
於 2023 年 12 月住了 3 晚
Judi P 於 2023年12月12日的回應
Dear Sylvain, Thank you for the amazing review. I am so happy to hear that we were able to make your stay a memorable one. We hope to see you again soon!