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St. Spas Hotel & Balneo Complex

5.0 star property
Luxury hotel with full-service spa and free breakfast

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Photo gallery for St. Spas Hotel & Balneo Complex

Aerial view
2 bars/lounges, poolside bar
Minibar, desk, soundproofing, iron/ironing board
Exterior
Interior entrance

Popular amenities

  • Bar
  • Pool
  • Room service
  • Hot tub
  • Breakfast included
  • Housekeeping

Room options

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About the area

Map
97 Nikola Vaptzarov Street, Velingrad, 4600

What's nearby

  • Kleptuza - 7 min walk - 0.6 km
  • Velingrad Museum of History - 9 min drive - 6.2 km
  • Lake Batak - 28 min drive - 28.6 km

Getting around

  • Sofia (SOF) - 115 min drive

Restaurants

  • ‪Restaurant Fote - ‬4 min drive
  • ‪Ресторант Скабрин - ‬17 min walk
  • ‪Paradise - ‬4 min drive
  • ‪Алиби (Alibi) - ‬6 min drive
  • ‪Паничките - ‬3 min drive

About this property

St. Spas Hotel & Balneo Complex

Luxury family-friendly hotel in the mountains
You can look forward to a free breakfast buffet, a poolside bar and a free daily manager's reception at St. Spas Hotel & Balneo Complex. Indulge in a body treatment, aromatherapy and a body wrap at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also find perks such as:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-in
  • A 24-hour front desk, tour/ticket information and a reception hall
Room features
All 144 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, heating and daily housekeeping

Languages

Bulgarian, English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

St Spas & Balneo Complex
St. Spas Hotel & Balneo Complex Hotel
St. Spas Hotel & Balneo Complex Velingrad
St. Spas Hotel & Balneo Complex Hotel Velingrad

Frequently asked questions

Does St. Spas Hotel & Balneo Complex have a pool?

Yes, this property has an indoor pool and a children's pool.

Is St. Spas Hotel & Balneo Complex pet-friendly?

No, pets are not allowed at this property.

How much is parking at St. Spas Hotel & Balneo Complex?

Self-parking is free at this property.

What time is check-in at St. Spas Hotel & Balneo Complex?

Check-in begins at 2 PM.

What time is check-out at St. Spas Hotel & Balneo Complex?

Checkout is at noon.

Does St. Spas Hotel & Balneo Complex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per person applies.

Where is St. Spas Hotel & Balneo Complex located?

Located in the mountains, this family-friendly hotel is 0.6 mi (0.9 km) from Kleptuza and 3.7 mi (6 km) from Velingrad Museum of History. Lake Batak and Tsepina Fortress are also within 16 miles (25 km).

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St. Spas Hotel & Balneo Complex Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

nice family-friendly hotel

the hotel is overall ok, the spa facilities are small but convenient especially the kids pool. additionally the kids club has a very nice program and the girls there are enternaining the children all the time which gives a little free time for the parents.
Stayed 4 nights in Jan 2018

10/10 Excellent

Todor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for children

Very family oriented hotel. Friendly staff. Organized activities for the children. The SPA Center itself is not as large as in other hotels in the city, however it was very clean. I would have loved if there was a hot pool outside, but still, when it comes to value for money for the HB offer we used, it was superb.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind, the food is very tasty (excellent cooks)! The spa facilities and pool were big and enjoyable, we did not have too many people during our stay so there was plenty of space. The rooms are also big enough and comfortable. On the down side, the lighting is weak in the corridors/halls/ main area, which reduces the comfort and gives an impression of cost cutting.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель находится в расщелине между гор. Вид открывается красивый. Все номера имеют свои балкончики. Но лучше бронировать комнаты с видом на внутренний двор, так как с обратной стороны отеля проходит дорога, по которой иногда ездят большегрузные машины. Брали этот отель только ради физио процедур. В этом плане все понравилось. Ужины были полноценные с большим выбором, а завтраки так себе, можно было бы сделать и побольше выбора, например, гарниров на было никаких вообще. Два крытых бассейна для такого большого отеля не очень много. Сауны были еле тёплые. Питьевая вода возле бассейнов только за деньги. Брали несколько номеров. В номерах, что выходят на внутренний двор, было солнечно и тепло. А в номере, что выходит на дорогу, холодно. Пришлось просить переносной радиатор, так как воздух с общей системы кондиционирования дул еле тёплый.
Stayed 9 nights in Nov 2018

2/10 Terrible

Jesper

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018