2/10 很差
Salome
家人同遊
2025 年 3 月 12 日
讚好:職員與服務
不滿:整潔度
I booked the Suite Gran Canal on Expedia for nearly $680 per night, specifically for the beautiful balcony and large windows.
When I first entered the room, I felt like something was missing, but since I was busy during my trip, I didn’t check the booking photos. Yesterday, when I reviewed my reservation, I realized that the room description on Expedia showed a stunning balcony that you could step out onto. However, the actual room I was given had no accessible balcony at all. I was extremely disappointed and frustrated. I don’t know what went wrong, but I feel deceived.
If you’re considering booking the Suite Gran Canal, be aware that the room might look completely different from what’s shown online.
Salome
於 2025 年 1 月住了 1 晚