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关于威尼斯纳旅居酒店的点评

威尼斯纳旅居酒店
Castello 4967, Venice

点评

9.8

绝佳

10 分 - 超赞。99 条好评，共有 111 条点评" "
8 分 - 还可以。11 条好评，共有 111 条点评" "
6 分 - 一般。0 条好评，共有 111 条点评" "
4 分 - 很差。0 条好评，共有 111 条点评" "
2 分 - 糟糕。1 条好评，共有 111 条点评" "

10/10

清洁度

10/10

员工和服务

9.8/10

服务设施

9.8/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

sabrina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente localização, decoração linda, pessoas muito agradáveis na recepção e no Cafe da manhã .
2023 年 10 月入住 3 晚
Carla 于 2023年10月16日 的回复
Muito obrigado!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Inesquecível!
2023 年 10 月入住 1 晚
Carla 于 2023年10月8日 的回复
Muito Obrigado!

10/10 超赞

Valneide

2023 年 6 月入住 1 晚
Carla 于 2023年09月22日 的回复
Thank you!

10/10 超赞

Jon-Michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay! Wish we were able to stay longer so that means we will definitely be back! Room & bathroom was spotless clean and beautiful decor. Luis greated us when we arrived and he was beyond kind! helping us with luggage and giving us great tips and info on Venice as it was our first time visiting. He was so very sweet! The breakfast display was beautiful and delicious as well.
2023 年 9 月入住 1 晚
Carla 于 2023年09月17日 的回复
Thank you very much!

10/10 超赞

Marie-France

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Carla 于 2023年08月25日 的回复
Merci!

10/10 超赞

Damien

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great staff excellent location. If I was going to Venice in the future I would stay there again. The staff could not help us enough.
2023 年 7 月入住 3 晚
Carla 于 2023年07月10日 的回复
Thank you so much!

10/10 超赞

Benjamin

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great stay great location and lovely service
2023 年 6 月入住 1 晚
Carla 于 2023年06月4日 的回复
Thank you so much!

10/10 超赞

Anna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel
Absolutely amazing. The only thing that I would improve would be a duvet. There was not duvet cover, just sheet and a blanket. It was quite cold outside and I was cold at night.
2023 年 4 月入住 2 晚
Carla 于 2023年05月1日 的回复
Thank you!

10/10 超赞

Simone Mai

2023 年 4 月入住 3 晚
Carla 于 2023年04月11日 的回复
Thank you!

2/10 糟糕

PAMELA

At the tender young age of 80 it was impossible to walk and carry luggage all the way to the hotel. We couldn't do it. Direction to the hotel didn't arrive until the day of checkin so we had no idea how impossible it was.
2023 年 3 月入住 3 晚

10/10 超赞

Ryan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The customer service is impeccable. I can’t thank them enough for an amazing experience. Short walking distance to St Marks square and many great restaurants.
2023 年 3 月入住 3 晚
Carla 于 2023年03月28日 的回复
Thank you very much!

10/10 超赞

Jeremy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What a gem!
We loved our stay in Venice at this fabulous little gem we were greeted with a very warm friendly welcome as soon as the door opened everything was perfect at Residenza Veneziana breakfast was delicious and lots of fresh fruit meats croissants all lovely and warm and lovely hot and cold drinks room was beautiful very Venetian super location literally few minutes from St Marc’s square lots of places to eat drink and explore Venice we are already planning our return visit we enjoyed it so much lovely host so much knowledge and very helpful with lots of recommendations I highly recommend staying here to anyone!!
2022 年 10 月入住 2 晚
Carla 于 2022年10月14日 的回复
Dear Jeremy, Thank you for taking time to review our Residenza. We are glad to know that you had a pleasant stay and that you liked the room. We also read with pleasure that the service offered by our staff met your expectations. Looking forward to welcoming you back for a next stay in Venice, we send our kindest regards. Carla B.

10/10 超赞

Stephanie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Vi skulle bare legge fra oss bagasjen noen timer før innsjekk men da hadde de allerede rommet klart og vi fikk komme inn. Nydelig rom, og vi fikk prosecco! Super betjening kom med gode tips om spisesteder og var ellers veldig behjelpelig. En deilig frokost ble servert på rommet! Dette var 10/10!
2022 年 7 月入住 1 晚
Carla 于 2022年07月16日 的回复
Mange takk!

10/10 超赞

Marie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚
Carla 于 2022年07月16日 的回复
Thank you!

10/10 超赞

Henk

2021 年 10 月入住 5 晚
Carla 于 2021年11月5日 的回复
Thank you!

10/10 超赞

Laura

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 2 晚
Carla 于 2021年10月23日 的回复
Thank you!

10/10 超赞

Phillip

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was beautiful Rennisance decor, but modern accommodations- service was excellent- breakfast in our room as there was no dining area- the manager was extremely helpful when we had an unexpected problem we needed help with. Overall A
2021 年 10 月入住 2 晚
Carla 于 2021年10月20日 的回复
Dear Phillip, We would like to thank you very much for staying with us and for your beautiful comments about our property and the staff. We hope to have the pleasure of welcoming you back soon. With our best regards,Residenza Veneziana

10/10 超赞

Paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr freundliches Personal, gute Restauranttips, gute Lage
2021 年 10 月入住 2 晚
Carla 于 2021年10月18日 的回复
Lieber Gast, ein fantastisches Feedback und Lob für uns - ganz herzlichen Dank dafür. Es freut mich von Herzen zu hören, dass Sie sich rundum wohl bei uns fühlen, denn genauso soll es sein! Mit herzlichen Grüßen, Carla B.

10/10 超赞

cyrille

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
hotel de très bon niveau
chambre impeccable, petit dejeuner excellent et garguantuesque, accueil parfait et d'une extrème gentillesse avec très bon conseil sur restaurants
2021 年 9 月入住 3 晚
Carla 于 2021年10月5日 的回复
Cher Cyrille, merci beaucoup pour votre commentaire. Salutations cordiales, Residenza Veneziana

10/10 超赞

Diana

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Agradable estancia
Excelente atención, Matteo fue muy atento durante nuestra estancia , nos dio buenas recomendaciones de que hacer y donde comer. La ubicación del hotel es perfecta. Y las condiciones del mismo igual en perfecto estado. 100% recomendado.
2021 年 9 月入住 1 晚
Carla 于 2021年09月18日 的回复
Estimada Diana, Mil gracias por su excelente valoración. Ya sabe que es bienvenido cuando quiera. Un saludo, Carla B.

10/10 超赞

Zi Ho

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay at this hotel. At first, we were surprised about the location because on the pictures it looked as if the hotel was on top of a little bridge but it's actually just at a little street. This was in fact a blessing because we had heavy luggages. When we rang the doorbell, Elviso came downstairs and lifted our luggages up. Once inside the room, I saw that he decorated the bed with Chinese characters wishing my mom a happy birthday, together with a complimentary bottle of nice prosecco and a lovely cake. The room was exactly as shown on the pictures, in old Venetian baroque style. The gondola canal view was picture perfect, it's beautiful and felt like straight out of a beautiful painting. The housekeeping service was also excellent. The breakfast is definitely one of the best I had. Location was also 3-5min away from San Marco. I would definitely recommend this hotel to anyone visiting Venice and I would love to go back there one day. Thanks!!
2021 年 8 月入住 2 晚
Carla 于 2021年08月23日 的回复
Dear Zi Ho, Thank you for being our guest and for posting a fabulous review. I am delighted to see that you had such a wonderful stay with us and that everything was enjoyable for you. Thank you for your recommendation, I am looking forward to welcoming you back soon! Kind regards Carla B.

10/10 超赞

Dace

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Location is amazing, everything is close by, which is very important in a hot summer day! Breakfast is served in room! And its good, meats, yogurt, breads, sweet breads, coffee, Orange juice - that was important to me, that we left room with coffee and food in a belly !
2021 年 7 月入住 3 晚
Carla 于 2021年08月6日 的回复
Dear Dace, Thank you for taking time to review our Residenza. We are glad to know that you had a pleasant stay and that you liked the room. We also read with pleasure that the service offered by our staff met your expectations. Looking forward to welcoming you back for a next stay in Venice, we send our kindest regards. Carla B.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Authentic property with great location. Breakfast served in room each morning. Very friendly and helpful host.
2021 年 6 月入住 2 晚
Carla 于 2021年06月26日 的回复
Dear Guest, Thank you for being our guest and for posting a fabulous review. I am delighted to see that you had such a wonderful stay with us and that everything was enjoyable for you. Thank you for your recommendation, I am looking forward to welcoming you back soon! Kind regards Carla B.

10/10 超赞

Anna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 1 晚
Carla 于 2021年06月23日 的回复
Dear Anna, Thank you for your nice feedback! Best regards, Carla

10/10 超赞

Anna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value!!
Great location, room was pretty and clean, breakfast was super! Staff very polite and helpful. Only minus would be that better blankey would be nice!
2021 年 6 月入住 1 晚
Carla 于 2021年06月15日 的回复
Dear Guest, Thank you for being our guest and for posting a fabulous review. I am delighted to see that you had such a wonderful stay with us and that everything was enjoyable for you. Thank you for your recommendation, I am looking forward to welcoming you back soon! Kind regards Carla B.

10/10 超赞

Yves

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Un séjour remarquablement agréable.
Très confortable et silencieux. Service impeccable. Petit déjeuné copieux.
2020 年 10 月入住 3 晚
Carla 于 2020年11月4日 的回复
Cher Client, Un grand merci pour votre commentaire. Nous apprécions que nos hôtes prennent le temps de donner leur avis concernant leur séjour. Il est agréable de savoir que vous avez apprécié le calme et la localisation. Nous sommes également heureux de savoir que vous avez aimé le confort de votre chambre. Nous espérons vous revoir prochainement à La Residenza Veneziana. Bien cordialement, Carla B.

10/10 超赞

Werner

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Sehr zentral eglegen und leicht erreichbar ist Residenza Veneneziana ein idealer Ausgangsort für die ERkundung von Venedig. Das fehlende Frühstück ist in der Nachbarschaft leicht zu bekommen.
2020 年 10 月入住 3 晚
Carla 于 2020年10月29日 的回复
Vielen Dank! Mit freundlichen Grüßen Carla B.

10/10 超赞

Annemette

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fint værelse meget centralt
Det var et meget fint og rent værelse og udmærket service. Det lå meget centralt, men var svær at finde! Jeg blev overrasket over, at det som sådan ikke var et hotel, men nærmere et værelse, hvor du kunne få morgenmad serveret. Udmærket til mig, men ikke det jeg forbinder med et hotel. Du går ind i en opgang og op på 1.sal og ind i en stor lejlighed med værelser. Der var intet fællesområde, hvor du kunne opholde dig.
2020 年 10 月入住 1 晚
Matteo 于 2020年10月28日 的回复
Mange tak for anmeldelsen!

10/10 超赞

Jens

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Framragende hotel perfekt beliggende - meget venlig personale, første gang nogensinde er værelset flotter end på foto - ja er er rigtigt
2020 年 8 月入住 1 晚
Carla 于 2020年08月20日 的回复
Thank you very much!

10/10 超赞

Monika，Schweiz

满意：员工和服务、服务设施、住宿条件和设施
Traumhafte Einrichtung, wie in einem venezianischen Palazzo. Super Lage in ruhigem Viertel unweit vom Markusplatz. Gutes Frühstück mit frischen Früchten, Bro Croissants, Joghurt direkt im Zimmer serviert. Sauberes, grosses Bad. Bett bequem und sauber. Sehr aufmerksames und freundliches Personal. Einzig die Klimaanlage war etwas laut.
2020 年 8 月入住 5 晚
Carla 于 2020年08月19日 的回复
Sehr geehrter Gast, vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Mit freundlichen Grüßen, Carla

10/10 超赞

Kurt，Niederösterreich

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr sauber ruhig. Frühstück im Zimmer wie in Kaisers Zeiten.
2020 年 7 月入住 3 晚
Carla 于 2020年07月17日 的回复
Vielen Dank für Ihre Bewertung. Viele Grüße, Carla

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ottima posizione ,personale cortese,struttura bella e pulita,consigliato
2020 年 6 月入住 1 晚
Carla 于 2020年06月30日 的回复
Gentile Cliente, grazie per la sua splendida recensione.Sono davvero contenta che abbia gradito il suo soggiorno e che la Residenza Veneziana le abbia lasciato un piacevole ricordo. Cordiali saluti, Carla B.

10/10 超赞

Gianni

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 5 月入住 2 晚
Carla B. 于 2020年06月11日 的回复
Gentile Gianni, La ringraziamo per la sua recensione. Cordiali saluti

10/10 超赞

Sixin

2019 年 11 月入住 2 晚

10/10 超赞

Guillermo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Great hotel. Great location, nice people, would stay there again.
2019 年 10 月入住 1 晚
Carla 于 2019年10月31日 的回复
Thank you!

10/10 超赞

maryline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
emplacement parfait, accueil extrêmement chaleureux et sympathique avec des conseils et des informations très locales
2019 年 10 月入住 1 晚
Carla 于 2019年10月31日 的回复
Merci!

10/10 超赞

John Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Venice apartment
A beautiful room in a quiet apartment block in a super location near Grand Canal & St Mark’s Square. Very friendly staff & delicious, plentiful breakfast delivered each morning to our room. Would highly recommend it!
2019 年 10 月入住 5 晚
Carla 于 2019年10月25日 的回复
Thank you!

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚
Carla 于 2019年10月21日 的回复
Thank you!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 3 晚
Carla 于 2019年10月20日 的回复
Thank you!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 3 晚
Carla 于 2019年10月20日 的回复
Thank you!

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel in Venice
Very welcoming staff at check-in, and very helpful with information on getting around in Venice, sights and restaurants. The room was in really nice condition, and very clean. The breakfast was super good Can only recommend this hotel
2019 年 10 月入住 4 晚
Carla 于 2019年10月18日 的回复
Dear Guest, Thank you for your recent stay at Residenza Veneziana and appreciate spending your valuable time to share your feedback. Best regards

10/10 超赞

Ineslopez，Andalucía

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
El alojamiento estuvo muy bien. Alvise, quien nos atendió y recibió, fue muy amable y atento. Nada más llegar nos ayudó con el equipaje y nos explico todo. La habitación fue preciosa. Y aunque casi todo el tiempo estuvimos fuera, todo estaba perfecto.
2019 年 10 月入住 2 晚
Carla 于 2019年11月27日 的回复
Thank you!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The service was excellent. They accommodated my late flight and check-in with no problem.
2019 年 10 月入住 1 晚
Carla 于 2019年10月5日 的回复
Dear Guest, We are honored to receive such kind words from you. Your support and recognition means the world to me and my team and I will make sure the praise is shared among all. We look forward to welcoming you back to Residenza Veneziana sometime very soon. Kind Regards, Carla B.

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value and beauty of a property
Place was a bit hard to find, but the property was a gem. Close to San Marco Square about 500M from nearest water bus stop. The property was clean and perfect for us. The staff was helpful and friendly. Overall great value. Just remember this is not a hotel with a front desk. Think AirBnB with property manager during office hour. If you are coming in late you will need to make prior arrangement with manage to pickup keys for a fee.
2019 年 9 月入住 1 晚
Matteo 于 2019年11月22日 的回复
Dear Guest, thank you for your nice review. Please note that you arrived here late and you did not pay any fee for late check in. Best regards

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
対応が丁寧でとても良かったです。
2019 年 9 月入住 1 晚
Carla 于 2019年09月25日 的回复
Thank you!

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
Awesome location, a little tricky to find but in a great spot. Close to everything- San Marco square, the vaparetto stop for many lines, lots of restaurants. Nice room, really nice bathrooms. Quiet location. Staff is very friendly and helpful. Small and quaint!
2019 年 9 月入住 2 晚
Carla 于 2019年09月21日 的回复
Dear Guest, Thank you for your great feedback about Residenza Veneziana. It is much of greater pleasure in offering our guest an unforgettable experience. Glad to hear that you enjoyed your stay with us. We look forward to your future visit with us. With best regards, Carla B.

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Amazing - we had the Interior view and the decor may not be to your taste but it was walkable from the train station (30 min and avoid the Rialto Bridge to avoid crowds when walking there). Our check in was absolutely amazing, with the concierge providing a map with amazing restaurant recommendations and breaking down where to go to travel to the islands or take the water bus. We had breakfast served to us in the room which was a great experience. 10/10!
2019 年 9 月入住 1 晚
Carla 于 2019年09月11日 的回复
Dear Guest, Many thanks for your positive review and rating. We are pleased to know you enjoyed your stay from the beginning until the end, and that the service was up to your expectation. We would be delighted to host you soon again. Thank you again and kind regards, Carla B.

10/10 超赞

jorn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super hotel
Stedet ligger ualmindeligt godt i forhold til ankomst med båd fra lufthavnen, men også til at gå rundt i Venedig. Fantastisk personale og super lækker morgenmad leveret på rummet
2019 年 8 月入住 2 晚
Carla 于 2019年10月7日 的回复
Thank you!

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice room. Good breakfast served in room. Staff was very kind and helpful. Very close to restaurants. View over the canal with gondolas sailing by. Quiet area. It was not far to go to attractions and waterferrys. Free Wifi was OK quality. Very nice stay.
2019 年 8 月入住 4 晚
Carla 于 2019年08月18日 的回复
Dear Laura, We are honored to receive such kind words from you. Your support and recognition means the world to me and my team and I will make sure the praise is shared among all. We look forward to welcoming you back to Residenza Veneziana sometime very soon. Kind Regards, Carla B.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Without a doubt, would stay again and again!
Manager and staff were very friendly and accommodating. They made you feel welcome from the moment of arrival. The property is in a great location. Just a few bridges away from the square.
2019 年 8 月入住 2 晚
Carla 于 2019年08月13日 的回复
Dear Guest, thank you very much for this wonderful review and the superb feedback. We are looking forward to welcoming you on another occasion! Kindest regards from Venice, Carla B.