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DoubleTree by Hilton Hotel Veracruz

3.5 star property
Ocean views set the stage for celebration at this coastal retreat, where travelers can enjoy breakfast by the sea or relax poolside with stunning vistas

Choose dates to view prices

Located in the heart of Veracruz, DoubleTree by Hilton Hotel Veracruz offers rooms with ocean views and international dining at Enxebre restaurant. Guests can enjoy the outdoor pool, connect with in-room WiFi, or visit the health club to unwind after a day of exploration.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$501
HK$591 total
includes taxes & fees
28 May - 29 May
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About this property

DoubleTree by Hilton Hotel Veracruz

  • Hotel near Malecón de Veracruz
  • Located close to Veracruz Aquarium and Veracruz Cathedral, DoubleTree by Hilton Hotel Veracruz provides dry cleaning/laundry services, a bar and a health club. The on-site international cuisine restaurant, Enxebre, offers breakfast, lunch, dinner and ocean views. In addition to a conference centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking and valet parking
    • Full breakfast (surcharge), an electric car charging station and tour/ticket information
    • A lift, a 24-hour front desk and a porter/bellboy
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 155 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and free toiletries
    • 40-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

Similar properties

Exterior
Emporio Veracruz Hotel
Malecon
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
9.0 out of 10, Wonderful, 1,843 reviews
The price is HK$711
HK$839 total
includes taxes & fees
18 Jun - 19 Jun
Emporio Veracruz Hotel
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 350.00 for adults and from MXN 280.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Veracruz?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Veracruz on 28 May 2026 start from HK$501, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Veracruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Hotel Veracruz?

Self-parking and valet parking are free at this property.

What time is check-in at DoubleTree by Hilton Hotel Veracruz?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton Hotel Veracruz?

Checkout is at noon. Late checkout is available for MXN 600.00 (subject to availability).

Where is DoubleTree by Hilton Hotel Veracruz located?

Located in Malecon, this hotel is within a 15-minute walk of Malecón de Veracruz and Veracruz Aquarium. Veracruz Harbour and Veracruz Cathedral are also within 1 mi (2 km). Veracruz Central Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

9.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1011 reviews
Rating 8 - Good. 237 out of 1011 reviews
Rating 6 - Okay. 94 out of 1011 reviews
Rating 4 - Poor. 45 out of 1011 reviews
Rating 2 - Terrible. 49 out of 1011 reviews

Reviews

Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great views and comfortable room
Stayed 1 night in Jul 2025
Verified

6/10 Okay

CHARLES

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shemo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Veey friendly staff
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ricardo

Clean room👏 no hot water tho other wise excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very good, quiet and good to rest
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Irma

Excellent staff.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Arjeniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Arnol a

Liked: Cleanliness, amenities
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing pool area. We were able to check in early from an overnight flight. Made the day and evening easy to enjoy after a nap!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

zulema

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming the minute we stepped into the hotel, which was a nice feeling after traveling for a long period of time. Our view was incredible as well since we chose a room with an ocean view. I will say, though, that one little invonvenience was the elevator. There were times when it was not working too well, taking a little longer to open once we reached our floor of choice. Other than that though, wonderful experience, would come again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gilda Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had such a wonderful time at the double tree , they are very attentive and go far and beyond to make customers happy, it was my 50th birthday and they decorated our room and brought an amenity for me to celebrate.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Nicolas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old, and it was not clean at all. My bathroom flooded when I showered..
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Monse

Liked: Cleanliness
Excelente hotel
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Marcelino

Disliked: Cleanliness, amenities, property conditions & facilities
Room and amenities
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Beach view was foggy and not clear because the windows were old and dirty Room smelled like pee We had one dull day without electricity and no hot water Needs renovation Pillows were horrible The chair in room was torn old and dirty The floor was dirty moldy and nasty , didn’t even feel safe to shower without flip flops Beds small even tho they advertise queen beds Very uncomfortable Rusty laugage stand / holder Needs renovation ASAP
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and beautiful place
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Aime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there really served
Stayed 3 nights in Jul 2025