We spent a wonderful four nights in Vernazza. Anna was wonderful to deal with through the booking process and her husband Luca found us in the crowd and settled us in nicely. The location is great as it is not on the sometimes very busy main street . There are a lot of steep steps, so this is not for the faint of heart, but that is the case everywhere in Vernazza. The terrace is stunning and has beautiful plantings. The apartment is very well equipped and has everything one would need. The only reason for not five stars is the shower, which is so tiny it's virtually impossible to use, at least comfortably. Vernazza and Cinque Terre are beautiful and this is a great base from which to explore it.