Burntwood Vida Beauty Clinic Hotels

"Clean room . Greet you with a smile . Excellent breakfast!"

"It is always a pleasure to stay here and i love that "coming home" feel. Always a great visit and look forward to returning.. "

"Finally got a decent upgrade as a Platinum member. Friendly and helpful receptionists gave us Suite 178 which had an excellent sitting area with a bath in it (?), kitchen area and then a very comfortable bedroom and luxurious bathroom with another bath and a large walk in shower. "

"It's a 4. Yes there are some points that need attention. It's a room for a night end of. "

"The hotel was basic but clean warm and had all the necessities for a comfortable outstanding value stay"

"The staff. All young but friendly and engaging - very impressed "

"Great house. Welcoming hosts. Couldn’t ask for more"

"Very clean rooms and tidy. Easy access to the house. Only 4 towels available, even though it sleeps 8 and says towels provided. I did ask for more and was told that was all that was available, we had to go to the shops and buy them. The garden was good to use, as there is only a 2 seater sette and 4 chairs round a table to sit on, so we had to use the outside table, chairs to eat"

"On arrival we were able to enter the property easily and found a large spacious house according to the listing.However, on looking for cups to make tea we saw that cups, glasses and crockery were dirty and so we ran the dishwasher soon after arriving. We also found dirty roasting pans in two of the ovens. One of the frying pans was extremely rusty and should have been disposed of long ago. The property was clean overall except for the utility room which had very grimy work surfaces. There was also a lack of kitchen utensils.In the master bathroom the bath surround was falling away from the bath.I messaged the host with three questions:There was a washer but I couldn’t find a dryer. The host stated that the machine was both but it definitely was not a dryer.Where is the microwave? The host stated that the left hand oven was the microwave. It is in fact a conventional oven, there is no microwave.I asked if there was a coffee machine/french press/pod machine. The host responded that there was a coffee machine next to the electric kettle - there was no coffee machine.When we returned late on our last day we found a drying rack and a coffee machine - little bit late for us but good for next occupants.I don’t think that the host ever visited the house and so doesn’t know what is there, very sad."