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elaya hotel vienna city center

4.0 star property
Hotel with a 24-hour front desk, steps from Stephansplatz

Choose dates to view prices

Photo gallery for elaya hotel vienna city center

Exterior
Reception
Daily buffet breakfast (EUR 20 per person)
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Elaya hotel vienna city center puts travelers in Vienna's heart with staff who know the city inside out. Guests connect with free WiFi, drop off laundry for dry cleaning services, and get insider advice on tickets and tours that make exploring this historic capital effortless.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is HK$1,258
HK$1,417 total
includes taxes & fees
9 Nov - 10 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Electric kettle
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Wildpretmarkt 5, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 5 min walk - 0.5 km
  • Vienna State Opera - 11 min walk - 1.0 km
  • Vienna Christmas Market - 13 min walk - 1.1 km

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Joma - ‬2 min walk
  • ‪Fabios Restaurant Bar - ‬2 min walk
  • ‪Würstelstand Hoher Markt - ‬2 min walk
  • ‪Café Korb - ‬1 min walk
  • ‪Caffè a Casa - ‬2 min walk

About this property

elaya hotel vienna city center

Upscale hotel near St. Stephen's Cathedral
Close to Vienna State Opera and Vienna Christmas Market, elaya hotel vienna city center provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • Tour/ticket information, luggage storage and smoke-free property
  • A lift, concierge services and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at elaya hotel vienna city center feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Travel cots, heating and daily housekeeping

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The price is HK$1,170
HK$1,318 total
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus Hotel Vienna
Arthotel ANA Amadeus Hotel
Arthotel ANA Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Is elaya hotel vienna city center pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of EUR 0 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at elaya hotel vienna city center?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center on 9 Nov 2025 start from HK$1,258.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at elaya hotel vienna city center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at elaya hotel vienna city center?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does elaya hotel vienna city center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

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Reviews

elaya hotel vienna city center Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 485 out of 795 reviews
Rating 8 - Good. 238 out of 795 reviews
Rating 6 - Okay. 41 out of 795 reviews
Rating 4 - Poor. 20 out of 795 reviews
Rating 2 - Terrible. 11 out of 795 reviews

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice off the main square. Extremely walkable with lots of shopping nearby.
Stayed 2 nights in Aug 2025

8/10 Good

Enya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for 2 nights to sleep, very small room for single person
Stayed 2 nights in Sep 2025

8/10 Good

Alfonse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!!
Stayed 1 night in Jul 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to Stephansplatz and Dom. Room was a bit small and bathroom needs a bit of maintenance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary-Ann Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very quiet at night for sleeping. Very handy to transportation. Close to many attractions, dining and shopping. Very friendly and helpful staff.
Stayed 10 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and good service
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrian Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Dec 2024

10/10 Excellent

KADER EMINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2024

10/10 Excellent

Angela June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team were excellent, very welcoming and great breakfast. Great location to visit Vienna’s highlights. Had a wonderful stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Megan M

Liked: Cleanliness, amenities, property conditions & facilities
This hotel , and its staff are incredible. The staff was warm and so helpful. They went above and beyond. The facilities are beautiful and well kept. The location is supreme. I would stay with them again and again.
Stayed 2 nights in May 2025

8/10 Good

Anusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel in the perfect location to see all the marvelous sites Vienna has to offer. Staff was very friendly and helpful. Close to shopping and restaurants. We had a wonderful stay.
Stayed 6 nights in Nov 2024

10/10 Excellent

Min Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Elaya hotel! Very convenient, central and most of all, decent sized & clean. Strongly recommended :)
Stayed 2 nights in Jan 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay people were just so nice will only stay here if I visit Vienna again
Stayed 9 nights in Apr 2024

8/10 Good

Amy

Liked: Property conditions & facilities
Good solid hotel, great location near attractions, bed was hard but they quickly responded with extra padding.
Stayed 3 nights in Aug 2024

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities
Great little hotel with good honest service

10/10 Excellent

Esmé

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in the centre of Vienna. The staff was really kind and the rooms clean.

10/10 Excellent

Beverley Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are terrific and it was quiet despite central location . It ticked all the boxes
Stayed 3 nights in Oct 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location in a quiet side street. Really good selection for the buffet breakfast. Helpful staff and air conditioned comfortable room.
Stayed 4 nights in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, central to city, staff helpful. Room had all amenities needed
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located to explore central Vienna, from Stephensplatz to the Museum Quarter. All are within easy walking distance. The concierge at the front desk was very helpful in suggesting and making reservations for wonderful dinners every night we stayed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous team and location
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Enjoyed central position in Vienna , easy to get about . Staff were fantastic , breakfast was just right with variety, rooms just the right size Very impressive and good value

8/10 Good

Yvette Janse van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Hotel! Staff were very friendly, it’s located within a 3 minute walk to St Stephens Cathedral and other central cafe’s and shops. Perfect location!
Stayed 4 nights in Jul 2023