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維也納河濱希爾頓酒店的評價

4 out of 5
維也納河濱希爾頓酒店
Handelskai 269, Vienna

評價

8.6

優異

10 分評分，優異；1007 則評價中有 540 則" "
8 分評分，不錯；1007 則評價中有 288 則" "
6 分評分，一般；1007 則評價中有 111 則" "
4 分評分，欠佳；1007 則評價中有 47 則" "
2 分評分，很差；1007 則評價中有 21 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

4/10 欠佳

真實旅客

家人同遊
不滿：職員與服務和住宿狀況
於 2019 年 11 月住了 1 晚
Theresa 於 2020年3月13日的回應
Dear User, Thank you for taking the time to rate our hotel. As I can see, you were not fully satisfied with your stay, please feel free to contact us directly to give us detailed feebdack so we can continue to improve. With kind regards, Theresa Front Office

10/10 優異

Yu-Fang

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome living experience.
離地鐵站有段距離，除了天橋那段有點不ok，其他的都很好。附近就有大型商場，Penny超市就在旁邊，這些都是走路就能到達，很不錯的地點。
於 2020 年 1 月住了 1 晚
Theresa 於 2020年2月8日的回應
Ahoi Yu-Fang, great to read that you enjoyed your stay with us and thank you for your detailled feedback. Hoping to see you again in the near future. With kind regards from the Waterfront, Theresa Assistant Front Office Manager

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
空間大，到市區交通也相當方便
於 2019 年 10 月住了 4 晚
Theresa 於 2019年10月15日的回應
Ahoi Anonymous, thank you very much for posting a review on this website. With kind regards from the Waterfront, Theresa Assistant Front Office Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Theresa 於 2019年10月8日的回應
Ahoi Anonymous, thank you very much for your rating. Looking forward to welcome you back in the near future. With kind regards from the Waterfront, Theresa Assistant Front Office Manager

8/10 不錯

Huichi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很美的多瑙河
於 2019 年 9 月住了 1 晚
Theresa 於 2019年9月21日的回應
Ahoi Huichi, thank you for your rating. With kind regards, Theresa Assistant Front Office Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適且設計感也很好的飯店
品質很好的希爾頓飯店，房間可以直接欣賞多瑙河畔風景，早餐很美味也可以選擇坐在室外多河畔用餐，地鐵站走路10分鐘內可以到達，附近有超市也有大型購物商場。房間很舒服，空間也很大。
於 2019 年 8 月住了 2 晚
Theresa 於 2019年9月8日的回應
Ahoi Anonymous, thank you for your feedback about your stay with us. I am happy read that you enjoyed the amazing river view from your room as well as our rich buffet breakfast. Looking forward to welcome you back to the hotel again. With kind regards from the Waterfront, Theresa Assistant Front Office Manager

10/10 優異

CHANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務親切，舒適宜人的飯店
在維也納多瑙河濱飯店住宿很舒服，景色宜人，服務人員都很親切，下次有機會會再選擇此間飯店
於 2019 年 8 月住了 1 晚
Sibbir 於 2019年8月24日的回應
Dear CHANG! Thank you for taking the time to write a response after your recent visit and happy to hear that you love the view from the room and I truly hope to welcome you back in the not so distant future. Best regards, Sibbir, Senior front office supervisor

10/10 優異

Shunguei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
優秀的服務人員、超棒的早餐，到維也納會再選擇入住的旅館
於 2019 年 7 月住了 1 晚
Theresa 於 2019年7月31日的回應
Dear Shunguei, Thank you for your fantastic feedback about your stay with us. With pleasure I read that you had a wonderful stay with us and that you especially enjoyed your rich breakfast buffet and our beautiful location next to the river. Hope to welcome you back with us. Best regards, Theresa Assistant Front Office Manager

10/10 優異

kUO-CHING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
感受非常好。
於 2019 年 6 月住了 1 晚
Theresa 於 2019年7月17日的回應
Dear Kuo-Ching, Thank you very much for your feedback! With pleasure we read that you enjoyed your stay with us. Hoping to welcome you back soon at the Danube. With best regards Theresa Assistant Front Office Manager

10/10 優異

yang ching

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very good
於 2019 年 5 月住了 1 晚
Theresa P. 於 2019年7月17日的回應
Dear yang ching, Thank you for your kind comment on this website. I am pleased to read that you had a fantastic stay. I am looking forward welcoming you back with us in the near future. Best regards, Theresa Prokosch Assistant Front Office Manager

10/10 優異

Huang-An

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
推薦的好旅館
於 2019 年 5 月住了 4 晚
Theresa 於 2019年9月8日的回應
Ahoi Huang-An, thank you very much for your rating! Looking forward to welcome you again soon. With kind regards, Theresa Assistant Front Office Manager

6/10 一般

donna

多人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Their computer system was down, and the staff were not prepared because of their lack of teamwork manifested by confusion and apparent signs of trying to avoid customers when asked about storing their suitcases. Poor customer service!
於 2024 年 4 月住了 1 晚

10/10 優異

Jelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice breakfast. Very good beds. Friendly staff. Clean and practical room with excellent bathroom. Close to Stadion metro station. All in all we really enjoyed our stay (2 adults 2 teenagers, waterfront room). Thanks!
於 2024 年 4 月住了 3 晚

6/10 一般

Carmen Perez

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Carmen PerezThank you for taking the time to write a response after your recent visit. Best regards

6/10 一般

Angelo

家人同遊
讚好：整潔度和職員與服務
Struttura nuova e piacevole in posizione lievemente decentrata. Abbastanza grande la stanza ( junior suite per famiglia 4 pax), ma con basgno datato e doccia improponibile con acqua che passa da caldo a freddo in continuazione.
於 2024 年 4 月住了 2 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear AngeloThank you for taking the time to post a review on this website. I am very sorry to hear that you were unsatisfied with some aspects of your stay, thank you for raising your concerns with us.Best regards

10/10 優異

Carl

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a very good hotel that I am happy to return to each time I am in Vienna. The rooms are large, the beds are very comfortable, and they also provide a nice desk to work at, which is important to me when I travel for business. The breakfasts are also really good!
於 2024 年 4 月住了 6 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
It is very rewarding for our team to read how much you loved your stay at Hilton Vienna Waterfront. Thank you for sharing your positive thoughts with us and our future guests.

8/10 不錯

Jason

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Good location 15min from Convention Centre. Dining options around the hotel were limited. Staff were welcoming.
於 2024 年 4 月住了 5 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear JasonThank you for choosing Hilton Vienna Waterfront and for taking the time to post a review on this website. We hope to have the pleasure of welcoming you back again soon.

8/10 不錯

Fausto

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice view on the river
於 2024 年 4 月住了 1 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Mr Fausto,with pleasure we have read your feedback and are very happy that you had an overall good experience with us.Best regards,

8/10 不錯

VINCENT HUBERT

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bon séjour en famille. Hôtel un peu excentré mais situé sur les bords du Danube et accessible en transports en commun (5 min à pied du métro U2). Petit-déjeuner : très bien achalandé et très varié. Dîner : restaurant pour le dîner. Personnel : très gentil et serviable. Une bonne expérience.
於 2024 年 4 月住了 4 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Vincent HubertThank you for choosing Hilton Vienna and for reviewing your stay with us. I am glad you overall enjoyed your stay with us and looking forward to welcoming you back again soon!Best regards

10/10 優異

Nadine (Haina)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Das Hilton Vienna Waterfront 於 2024年5月3日的回應
Sehr geehrte Nadine,Vielen Dank, dass Sie uns mit 5 von 5 Punkten bewerten. Es freut uns, dass Sie mit unserem Service zufrieden gewesen sind.Mit freundlichen Grüßen

10/10 優異

Leomarie (Skokie)

The hotel is nice.. the location is great! The staff are very friendly and accommodating.
於 2024 年 3 月住了 3 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear LeomarieThank you for choosing Hilton Vienna Waterfront and for taking the time to post a review on this website. We hope to have the pleasure of welcoming you back again soon!

4/10 欠佳

Moawya

家人同遊
不滿：職員與服務
Far from the main attractions
於 2024 年 4 月住了 2 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Moawya,Thank you for taking the time to post a review on this website. Our aim of our team is to make your stay as pleasant as possible and I am therefore very sorry to learn that on this occasion we failed to meet your expectations and would like to apologise for the experiences made and the impression received.

10/10 優異

Nishant Kumar

家人同遊
讚好：整潔度和住宿狀況
It was located very near to Airport . The location was perfect facing river. The reception was very accommodating and helpful. The public transportation was just few meters away from hotel.
於 2024 年 3 月住了 5 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Nishant Kumar,Thank you for your kind comments on this website. I am pleased to read that you had a fantastic stay; it is a great pleasure to receive such positive feedback. I look forward to welcoming you back to Hilton Vienna Waterfront very soon.Best regards,

10/10 優異

HIREN (buford)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is very good and quiet. Commute to city center is little far.
於 2024 年 4 月住了 1 晚

10/10 優異

Jamie

於 2024 年 3 月住了 4 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Jamie,Thank you very much for scoring us with 5 out of 5. We are very pleased that you had a great stay with us.Best regards,

10/10 優異

Sabina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bell'hotel,camera grande fronte Danubio.Ottima colazione,spuntini ed apericena inclusi all'ottavo piano.Ottima palestra.Metro a 500 metri stazione stadion con vicino centro commerciale
於 2024 年 3 月住了 4 晚
Das Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear SabinaThank you for your kind comments on this website. I am pleased to read that you had a fantastic stay; it is a great pleasure to receive such positive feedback. I look forward to welcoming you back to Hilton Vienna Waterfront very soon.Best regards

10/10 優異

Sabrina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bellissimo hotel. A pochi minuti dalla metro che collega il centro. Quartiere tranquillo. Hotel che si affaccia sul Danubio....molto bello. Camera ampia e pulita. Letti comodissimi. Colazione fantastica con prodotti di alta qualità.
於 2024 年 3 月住了 3 晚
Das Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear SabrinaThank you very much for your kind feedback. I am happy you to read that you had a pleasant stay at Hilton Vienna Waterfront and looking forward to welcoming you again in the near future!

10/10 優異

Huiping

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
good location, affordable price, metro, bus station nearby, room very clean, staff friendly -- All good.
於 2024 年 3 月住了 4 晚
Das Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Huiping,Thank you for sharing your feedback regarding you recent stay.I am very sorry to hear that you were unsatisfied with some of the aspects of your stay, thank you for raising your concerns with us.Best regards,

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
Really clean and spacious - I was there in March but would love to see it in the summer with the space out on the river and Danube views. Rooms were really big, staff were helpful. Great value for money
於 2024 年 3 月住了 1 晚
Das Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear ThomasThank you for taking the time to write a review regarding your recent stay at Hilton Vienna Waterfront.I We were delighted to read that you have had a positive visit to our hotel and look forward to welcome you back again soon.

10/10 優異

Bernardo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy buen hotel, aunque no está cerca de las principales atracciones. Es fácil conseguir taxi o Uber, pero el transporte público no está cerca y con mal clima puede ser un inconveniente
於 2024 年 3 月住了 4 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear BernardoThank you for taking the time to write a response after your recent visit and scoring us with the highest rating.Best regards

8/10 不錯

Josephine

商務旅客
讚好：整潔度、設施服務和住宿狀況
Nice and quiet. Friendly staff.
於 2024 年 3 月住了 2 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Josephine,Thank you for choosing Hilton Vienna Waterfront and for reviewing your stay with us.We are glad you overall enjoyed your stay with us and look forward to welcoming you back again soon!

10/10 優異

Helen

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
On the river
於 2024 年 3 月住了 1 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Helen,Thank you for taking the time to write a response after your recent visit. Best regards,

8/10 不錯

Yuki

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
The Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear YukiThank you very much for scoring us with 4 out of 5 on Expedia.comBest regards

10/10 優異

Nina Mahdawi

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

8/10 不錯

WESLLEY

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really liked the hotel and its entire team is service, I just wish the bath towels were changed every day.
於 2024 年 2 月住了 2 晚
Hilton Vienna Waterfront Team 於 2024年2月17日的回應
Ahoi Weslley,thank you very much for your feedback. Kindly be informed that all towels placed on the floor will be refeshed and the hanging towels will be left for further usage.With kind regards,Your Hilton Vienna Waterfront Team

10/10 優異

Sharon Elizabeth

於 2024 年 2 月住了 4 晚
Das Hilton Vienna Waterfront 於 2024年5月3日的回應
Dear Elizabeth,Thank you for taking the time to post a review on this website and scoring us with 5 out of 5.Best regards,

10/10 優異

Austin

讚好：整潔度、職員與服務和住宿狀況
Highly recommend
於 2024 年 1 月住了 6 晚
Hilton Vienna Waterfront Team 於 2024年2月17日的回應
Ahoi Austin,thank you very much for your nice feedback.With kind regards,Your Hilton Vienna Waterfront Team

8/10 不錯

Josef

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Hilton Vienna Waterfront Team 於 2024年2月17日的回應
Ahoi Josef,thank you for your rating.With kind regards,Your Hilton Vienna Waterfront Team

10/10 優異

Ernst

讚好：整潔度、職員與服務和住宿狀況
Alles sehr gut bis auf die Parkgebühren - die sind unverschämt hoch!
於 2024 年 1 月住了 3 晚

10/10 優異

Alfredo

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a beautiful hotel with a great view of the river. It is perfect to enjoy the river at night with a nice glass of wine. There is a subway station with 5 min walking distance. Something I learned about Austria is DO NOT forget to get your subway ticked stamped. Otherwise l, there will be a €120 fine waiting for you at your favorite destination, lol. Besides this minor incident , the hotel is marvelous and I would stay here again. The facility is clean, spacious, and it offers a l phenomenal breakfast.
於 2024 年 1 月住了 3 晚

10/10 優異

Alfredo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is located just a short driver to the city center. The river view adds a very special touch to the place. Breakfast is excellent as expected. The hotel is a great place to relax with a glass of wine after the long walks in the city.
於 2024 年 1 月住了 4 晚

10/10 優異

Hee Gwan

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Shahpoor

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hilton Waterfront Vienna
於 2023 年 12 月住了 4 晚

10/10 優異

Nathan

讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

4/10 欠佳

Iris

家人同遊
讚好：住宿狀況
不滿：職員與服務
Ankunft: Freundlich, ein Mitarbeiter kommt und begleitet Gäste zum Fahrstuhl. Etwas Probleme gibt es, weil im Hotel-System wohl nicht hinterlegt ist, dass die Rechnung schon vorab bezahlt wurde. Parken: Für 3 Tage haben wir ~80 Euro für den nicht überdachten, unbewachten Parkplatz bezahlt. Leider hat uns die Mitarbeiterin beim Check-In trotz Nachfrage nicht gesagt, dass wir gleich Tagestickets für den gesamten Aufenthalt bekommen könnten. So bezahlten wir am ersten Abend erst einmal den teureren Stundenpreis für den Parkplatz und mussten nochmal zur Rezeption und um das Tagesticket bitten. Zimmer: Sauber und geräumig. Leider war unseres eines der ersten im Gang. Bis nachts 24 Uhr hörten wir andere Gäste, schreiende und spielende Kinder durch die Türe. Morgens ab etwa 7 Uhr ging dies weiter. Frühstück: Wir haben keinen Platz bekommen, da es total überfüllt war. Es war lauter, als in einer vollen Bahnhofshalle. Den letzten Platz haben wir an einem Tisch an der benachbarten Bar ergattert. Ohne Gedeck, ohne Besteck. Leider gab es auch am Buffet erst einmal keine Teller mehr. Auch mit dem Nachfüllen der Speisen kamen die Mitarbeitenden nicht nach. Es war so viel los, dass man für 2 Brötchen und 1 Kaffee eine Viertelstunde warten musste. 2 Kaffeemaschinen für so viele Gäste sind nicht ausreichend. Zudem klebte der Boden. Generell ging es unhygienisch zu. Mehrmal niesten Gäste auf das Essen. Keine Abdeckung oder Glasblenden. Beschwerde wurde aufgenommen. Geändert hat es nichts.
於 2024 年 1 月住了 3 晚

10/10 優異

Jing

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

Fina

伴侶同遊
讚好：整潔度和職員與服務
Although the hotel itself was lovely, the staff was great and the food as well, my 3 stars go to the fact that there wasn’t any WIFi available for almost 3 days. I was traveling internationally and was relying on the WiFI usually given to a guest, specially at a Hilton with its fantastic reputation, and it did not work for 3 whole days. Basically, my entire stay in Vienna. I went through many troubles because of this situation. Everything else was fantastic.
於 2023 年 12 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
The pool is not in use during winter months, had we known we would've chosen a nearer location to the city centre. Food was good and in big portion. The room and bed is big.
於 2023 年 12 月住了 4 晚

10/10 優異

Claudia

於 2023 年 12 月住了 1 晚

8/10 不錯

Reto

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Schöner Aufenthalt
Schönes Hotel direkt an der Donau. Zum Laufen ca. 5 Minuten zur U-Bahn Station. Zimmer neu renoviert und schön. Das Frühstück war lecker und zu empfehlen.
於 2023 年 12 月住了 4 晚