Crowne Plaza Vientiane, an IHG Hotel, is a luxurious city retreat. Enjoy Spanish specialties and international dishes at two restaurants, then relax at the poolside bar. The Senses spa offers rejuvenating reflexology treatments for deeper relaxation.
Located in Vientiane, Crowne Plaza Vientiane by IHG is in the city centre and near the airport. The area's natural beauty can be seen at Mekong Riverside Park and Lao National Ethnic Culture Park, while Lao National History Museum and Xieng Khuan are cultural highlights. Visit our Vientiane travel guide
A poolside bar, a terrace and a garden are just a few of the amenities provided at Crowne Plaza Vientiane by IHG. Indulge in a body wrap, a facial and a detox wrap at Senses, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Spanish cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
An outdoor pool along with free cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
Express check-in, free newspapers and concierge services
Guest reviews speak highly of the helpful staff
Room features
All 198 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with shower/bath combinations and free toiletries
32-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, fridges and coffee/tea makers
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
3 Merchants
Elephant Lounge
Garden
Mosaic
The Link
Things to do
24-hour gym
Full-service spa
Outdoor pool
Sauna
Steam room
Family friendly
In-room cot
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
11 meeting rooms
24-hour business centre
Conference centre (8,439 square foot of space)
Outdoors
Free pool cabanas
Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Thai massages
Accessibility
No lift
More
10 floors
Ballroom
Banquet hall
Built in 2017
Designated smoking areas (fines apply)
Room amenities
Bedroom
Free cot
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
IPod dock
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately USD 23 for adults and from USD 23 for children
Airport shuttle fee: USD 20 per room (one-way)
Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane by IHG Hotel
Crowne Plaza Vientiane an IHG Hotel
Crowne Plaza Vientiane by IHG Vientiane
Crowne Plaza Vientiane by IHG Hotel Vientiane
Frequently asked questions
Does Crowne Plaza Vientiane by IHG have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
How much does it cost to stay at Crowne Plaza Vientiane by IHG?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Vientiane by IHG on 19 Mar 2026 start from HK$680, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Vientiane by IHG pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Vientiane by IHG?
Self-parking and valet parking are free at this property.
What time is check-in at Crowne Plaza Vientiane by IHG?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Crowne Plaza Vientiane by IHG?
Checkout is at noon.
Does Crowne Plaza Vientiane by IHG provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.
Where is Crowne Plaza Vientiane by IHG located?
Located in the heart of Vientiane, this luxury hotel is within a 10-minute walk of Chao Fa Ngum Statue and Lao National History Museum. Wat Ong Teu and Ban Anou Night Market are also within 15 minutes.
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Reviews
Crowne Plaza Vientiane by IHG Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great room, fabulous breakfast and delightful staff
Jennifer
Stayed 1 night in Jan 2025
6/10 Okay
Sarah
23 Dec 2025
Room was quite comfortable, however housekeeping service was quite sloppy. Bath soap was not refilled and room was not vacuumed. Water leaked profusely from the shower room to the outside despite efforts to rectify that. We requested a change of room but the same issue persisted in the new room.
It was super clean, staff was professional and friendly, dining options were great. Breakfast buffet was amazing! Dining service available 24 hours. Will come back and refer others!
Absolutely lovely hotel, modern hotel with beautiful decor in the room and public areas. Staff were beyond friendly. Excellent buffet breakfast and if you dine in the restaurants the food was beyond Excellent. 3 merchants restaurant served incredible food with Excellent service at extremely good value.
All good so far! Fantastic buffet breakfast. Friendly efficient staff Most welcoming with staff happy to show you around the spa suite - great hospitality Wonderful hotel
Fantastic new and modern hotel with all facilities in order. The gym was great. The restaurants have great food (except for the desserts, which were beautiful but tasteless).
The pool area is nice - and the drinks are great.
The staff all around the hotel are friendly and very serviceminded.
Rooms are comfortable, large and clean.
Suzanne
Stayed 1 night in Feb 2025
10/10 Excellent
Jackson
21 Apr 2024
Liked: Cleanliness, staff & service, amenities
This place is a nice high end hotel. Super nice and clean. Great helpful staff. Highly recommended! We enjoyed our stay.
We had a great stay at this Crowne Plaza. The staff was excellent! From arrival to departure, we felt taken care of. The room was huge and the bathroom had a private commode, a must for a 5-star hotel.
The Elephant Lounge was great, 5-star service. The Mosaic could use some help. They only had one wine list so we had to wait until other tables were done with it, not 5-stars at all. The food was mediocre too.
Overall a great stay. Thank you staff for making our stay extra special.
Excellent hotel has all you need to stay in Vientiane! Highly recommend staying here pool food staff rooms and amenities were perfect!Do not waste your time anywhere else this is the place to stay! Concierge Xaylou was the best for any help! Thanks Crowne Plaza Hotel!