Bansko Vihren Hotels

"Clean rooms and spa, Friendly staff."

"The staff really looked after me. I very much enjoyed my stay here - it was very peaceful :)"

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"

"Amazing facilities, friendly staff, great value."

"Clean room, friendly staff, amazing views"

"Great location, close to gondola station, bars restaurants, supermarkets etc but nice quiet area and no disturbance."

"friendly and helpful staff, good location "

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Was very relaxing and central location to the everything. A lot of amenities and in walking distance."

"Amazing hotel and very clean "

"Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend "

"Highly recommended for family and single travels."

"Clean, confortable, good breakfast, nice outdoor pool. Inside pool and spa area not very atractive. "

"Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value."

"The room was big enough for 3 people and very clean and had everything we needed for our stay. And the location was excellent, in walking distance of great restaurants and the gondola. The staff were wonderful, so friendly and helpful."

"A great sized clean room with a separate living area. The staff were very attentive. Judging by the quality of the breakfast I wished I had had dinner there. For the location and quality this was exceptional value."

"nice and friendly"

"Was a nice and very helpful "

"Decent hotel, close to the ski slopes. It's not exceptionally fancy but the SPA area was nice and the apartment was spacious and comfortable"