Austin Village at Westlake Hotels

"Citizen M Austin pics look super cool online- modern/retro tasteful decor- but, in reality everything is way too small- especially the rooms. We felt like we opened the door to a tiny super modern, cruise ship stateroom or hotel in Japan. It was hard for 2 people to move around the king room. The pillows were set up so one person would need to climb over the other to get out of bed- odd! The shower/toilet is a glass stall in the middle of the small room/ no privacy or space whatsoever. The sink is squished in the middle of the bedroom/ no place to do hair/makeup if that’s your thing. The rooftop bar/pool area looked great in the photos- but was too small and closed by 8:30 pm - the rooms are all controlled by a tabletop iPad, which we didn’t know, so we had a hard time getting lights on/off, shades up/down,.. but laughed about it all afterwards. The staff was friendly, everything was clean, plenty of amenities and things to keep you occupied, if needed. The location was great- close to a lot of great bars/restaurants and parking. We found a street parking spot right outside hotel and paid $15 to park. All in all, if you know all of this ahead of time and are good with it- that’s great! We would’ve liked a little more space and thoughtful room design. "

"Hans and the staff were amazing. The valet parking staff also was friendly, quick and helpful. My son had a bad experience with his air B and B. The staff here took care of him and showed what great service is all about!"

"Rooftop view… of the roof…"

"The Omni Austin TX was lovely. The staff is A+, the accommodations are wonderful. Perfect location. I only stay at Omni hotels when I travel. "

"Great"

"Huge hotel but they managed to make you feel right at home. The only downside is that the pool is very cold, not heated as advertised. Pets stay free."

"Beautiful room, great staff, friendly and responsive"

"The people here were really helpful. The area is very convenient and quiet. They did provide a breakfast, albeit very basic. The furniture here shows some wear and tear, but basically still solid. The only actual issue I ran into was the hot water boiler for the building shut down the night I stayed here, and I had to take a cold shower. Not the end of the world, just a little inconvenient."

"The property was very nice, well appointed and as lovely as in the pictures. Host was always available for questions and provided great suggestions for restaurants and other local spots. Would absolutely stay here again."