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維爾紐斯市中心萬怡酒店的評價

4 out of 5
維爾紐斯市中心萬怡酒店
Rinktines G. 3, Vilnius, Vilniaus

評價

9.4

完美

10 分評分，優異；340 則評價中有 247 則" "
8 分評分，不錯；340 則評價中有 73 則" "
6 分評分，一般；340 則評價中有 12 則" "
4 分評分，欠佳；340 則評價中有 4 則" "
2 分評分，很差；340 則評價中有 4 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Wan Yu

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Front Office Supervisor Yuliia 於 2023年7月27日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
For the service highlight: The tall, thin man, who helped us with our luggage, always with big smiles on his face and greeted guests when they were back hotel. And after we called for room air problems, he came to see the air conditioner thing and helped us to change a room with window. Special thanks to him! Room hightlights: Room is new, clean and well designed. Bed is super comfortable!! We had really wonderful deep sleep there. But the air conditioner worked very slow, sometimes we couldn’t feel the air flowing. A room with a window would be better. Fair price for such a good hotel. Good deal and recommended.
於 2018 年 10 月住了 3 晚
Agne Tamulyte 於 2018年11月14日的回應
Dear Guest, First of all, I want to thank you for staying with us and for taking your valuable time to give us a feedback! I am very glad that that while staying in the hotel You enjoyed our staff and rooms! However, it is sad to read that the other part of your stay was not so enjoyable because of the air conditioner. We have shared your feedback with hotel team to ensure the necessary guidelines are in place to prevent such issues from occurring in the future. I hope you can give us another try to change your opinion! Best regards from Vilnius, Front Office Shift Lead Agne Tamulyte

6/10 一般

Nicole

讚好：住宿狀況
不滿：整潔度
於 2024 年 4 月住了 2 晚

2/10 很差

cem

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
in 2 nights I changed 4 rooms. terrible hotel never go again
於 2024 年 3 月住了 2 晚
Front Office Supervisor Alina 於 2024年4月6日的回應
Dear Cem Kofoglu,First of all, thank you for choosing our hotel for your stay in Vilnius and for your honest feedback. As I see from your feedback, the hotel and rooms were not up to your expectations, and I do apologize for this. We have already followed up on all the issues internally. I want to assure you that we are doing our best to improve our services on every day basis. Best regards from Vilnius, and we look forward to welcoming you back with us one sunny day.

10/10 優異

Maria Lotus

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
Front Office Supervisor Alina 於 2024年4月6日的回應
Dear Maria,Thank you for choosing Courtyard Vilnius City Center for your stay in Vilnius and taking the time to share your experience in our hotel. We are glad that your stay went smoothly.We look forward to your return!

10/10 優異

??????

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I want to thank a girl receptionist from the Philippines. She is very welcome and made my day and thank's for early morning coffee. In total the hotel is excellent, I highly recommend it.
於 2024 年 1 月住了 1 晚
Front Office Supervisor Alina 於 2024年2月4日的回應
Dear Guest,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Yoel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Luxury Excellent Hotel
Great Hotel by all meaning super breakfast , centrally and ideal location , staff are very kind attentive good bar super comfortable rooms , will return soon
於 2023 年 12 月住了 2 晚
Front Office Supervisor Alina 於 2024年2月4日的回應
Dear Yoel,On behalf of the entire hotel team, I want to thank you for sharing about Courtyard Vilnius City Center.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Nina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great breakfast and rooms
於 2024 年 1 月住了 3 晚

10/10 優異

Alexey

於 2023 年 12 月住了 13 晚

8/10 不錯

Jan-Gabor

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚

10/10 優異

Sauline

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Kristoffer

於 2023 年 12 月住了 1 晚
Front Office Supervisor Alina 於 2024年2月4日的回應
Dear Mr. Kristoffer,Thank You for choosing Courtyard Vilnius City Center as well as for taking the time to share your experience while staying with us.We appreciate the positive review and are happy that Your stay went well. Best regards from Vilnius and looking forward to welcome you back with us one sunny day.

10/10 優異

Grzegorz

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Front Office Supervisor Alina 於 2024年2月4日的回應
Dear Mr. Grzegorz,On behalf of the entire hotel team, I want to thank you for sharing about Courtyard Vilnius City Center.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best Regards

10/10 優異

Renata

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚
Front Office Supervisor Alina 於 2024年2月4日的回應
Gerb. RenataDėkojame, kad pasirinkote Courtyard Vilnius City Center savo viešnagei Vilniuje bei skyrėte laiko savo apsistojimui įvertinti. Džiaugiamės, kad viešnagė praėjo sklandžiai.Lauksime Jūsų sugrįžtant!Pagarbiai

10/10 優異

Lars

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Masser for pengene
Yderst godt hotel til prisen, klart anbefalingsværdi.
於 2023 年 12 月住了 2 晚
Front Office Supervisor Alina 於 2024年2月4日的回應
Dear Lars,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!Best Regards

10/10 優異

Ricarda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Front Office Supervisor, Raminta 於 2023年12月5日的回應
Dear Ricarda,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center! Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback. We hope to welcome you again soon! Best Regards

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location in downtown Vilnius. Easy walking to the old town, local attractions, and dining.
於 2023 年 10 月住了 5 晚
Front Office Manager Tomaš Voinič 於 2023年10月19日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

6/10 一般

Marina

於 2023 年 10 月住了 1 晚
Sincerely, Front Office Shift Lead Inesa 於 2023年11月9日的回應
Dear Marina,Thank You for choosing Courtyard Vilnius City Center as well as for taking the time to share your experience while staying with us.Although, you brought to my attention that during your recent stay, we fell short of meeting your expectations in certain areas of Your stay. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectationsI would really appreciate it if you could share a little bit more about what was unpleasant as Your valuable feedback will help us improve.I hope you choose to stay with us again whenever you are back in the area!

10/10 優異

Artur

讚好：整潔度
於 2023 年 10 月住了 1 晚
Front Office Manager Tomaš Voinič 於 2023年10月19日的回應
Dear Mr. Artur,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Adam

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Front Office Supervisor Alina 於 2023年10月3日的回應
Dear Adam,On behalf of the entire hotel team, I want to thank you for sharing about Courtyard Vilnius City Center.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Kate

商務旅客
Clean professional staff and facilities. Comfortable room and bed. Within walking distance of the old town restaurants and bars. Very enjoyable stay- would come back
於 2023 年 9 月住了 4 晚
Front Office Supervisor Alina 於 2023年10月3日的回應
Dear Kate,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Jacqueline

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Front Office Supervisor Alina 於 2023年10月3日的回應
Dear Jacqueline,On behalf of the entire hotel team, I want to thank you for sharing about Courtyard Vilnius City Center.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. We hope you choose to stay with us again whenever you are back in the area!

6/10 一般

Jukka

於 2023 年 9 月住了 1 晚
Sincerely, Front Office Shift Lead Alina 於 2023年9月23日的回應
Dear Mr. Jukka,First of all, thank You for choosing our hotel for your stay in Vilnius and for your honest feedback. As I see from your feedback the hotel and rooms were not up to your expectations and I do apologize for this. We already followed up all the issues internally. I want to assure you that we are doing our best to improve our services on every day base. Best regards from Vilnius and looking forward to welcome you back with us one sunny day.

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Front Office Manager Tomaš Voinič 於 2023年9月3日的回應
Dear Mr. Michael,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

8/10 不錯

Iacob

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2 night in Vilnius
於 2023 年 8 月住了 2 晚
Sincerely, Front Office Shift Lead Inesa 於 2023年8月8日的回應
Dear Iacob,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Hanna-Helena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hyvä palvelu, siisti hotelli lähellä nähtävyyksiä
於 2023 年 8 月住了 2 晚
Sincerely, Front Office Shift Lead Inesa 於 2023年8月8日的回應
Dear Hanna-Helena,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Sauline

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing as always! From the friendly check in, attention to detail to the delicious food and perfect location.
於 2023 年 7 月住了 3 晚
Front Office Supervisor Yuliia 於 2023年7月27日的回應
Dear Sauline,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

真實旅客

家人同遊
讚好：住宿狀況和客房舒適度
不滿：整潔度
於 2023 年 7 月住了 7 晚
Front Office Supervisor Yuliia 於 2023年7月27日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

luis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel personnel was very friendly and the local is excellent
於 2023 年 7 月住了 4 晚
Front Office Supervisor Yuliia 於 2023年7月27日的回應
Dear Luis,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

8/10 不錯

Jan Peter

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Sincerely, Front Office Shift Lead Inesa 於 2023年7月6日的回應
Dear Jan,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Åsa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ett mycket bra hotell med god kvalitet i allt. Nära till gamla stan, promenerade flera gånger ner dit utan problem. Kommer att bo där igen när jag åker till Vilnius.
於 2023 年 6 月住了 2 晚
Sincerely, Front Office Shift Lead Yuliia 於 2023年6月23日的回應
Dear Asa, On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Gabriele

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is wonderful and clean, only the staff needs a little more smiles :)
於 2023 年 6 月住了 2 晚
Sincerely, Front Office Shift Lead Yuliia 於 2023年6月23日的回應
Dear Gabriele,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

8/10 不錯

Jay

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 4 晚
Sincerely, Front Office Shift Lead Yuliia 於 2023年6月19日的回應
Dear Mr.Jay,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Stephanie

多人同遊
讚好：整潔度、職員與服務和住宿狀況
This was a great place to stay during our trip! Within walking distance of the city center and the main highlights, loved the comfort of the beds and the shower pressure and duel shower heads. The gym is small, but gets the job done. Really enjoyed my stay here overall!
於 2023 年 6 月住了 1 晚
Front Office Manager Tomaš Voinič 於 2023年6月18日的回應
On behalf of the entire hotel team, I want to thank you for sharing about Courtyard Vilnius City Center.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Vladas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Front Office Manager Tomaš Voinič 於 2023年6月7日的回應
Dear Mr. Vladas,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Philip

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent modern hotel so close to the centre
Excellent hotel with wonderful facilities, silent in the room but only a minor issue is the light coloured curtains so you’ll wake up at the sunrise
於 2023 年 5 月住了 4 晚
Sincerely, Front Office Shift Lead Yuliia 於 2023年6月2日的回應
Dear Mr. Phillip,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

8/10 不錯

Philipp

於 2023 年 5 月住了 1 晚
Front Office Manager Tomaš Voinič 於 2023年6月18日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Darius

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Tomas was great at his job at the front desk.
於 2023 年 5 月住了 3 晚
Front Office Supervisor Inesa 於 2023年5月25日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Gary

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Front Office Manager Tomaš Voinič 於 2023年5月19日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Yau Chun

讚好：整潔度、職員與服務和住宿狀況
This hotel looks a bit away from the old town, but in fact it is well within walking distance in a very quiet and upmarket area
於 2023 年 5 月住了 5 晚
Front Office Manager Tomaš Voinič 於 2023年5月19日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Eevi

於 2023 年 5 月住了 2 晚
Front Office Manager Tomaš Voinič 於 2023年5月19日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Nicolas

於 2023 年 4 月住了 2 晚
Front Office Manager Tomaš Voinič 於 2023年5月16日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚
Front Office Manager Tomaš Voinič 於 2023年5月6日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Rajesh (North Potomac)

於 2023 年 4 月住了 6 晚
Front Office Supervisor Inesa 於 2023年5月25日的回應
On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Angelika

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and modern spacious rooms, excellent breakfast, very close to old town
於 2023 年 4 月住了 2 晚
Front Office Manager Tomaš Voinič 於 2023年4月27日的回應
Dear Mrs. Agelika,Thank You for choosing Courtyard Vilnius City Center as well as for taking the time to share your experience while staying with us.As I see from Your feedback, the experience in our hotel was not up to Your expectations.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared Your review with responsible teams so we can take it as an opportunity to identify the areas we will do our best to improve.I hope you choose to stay with us again whenever you are back in the area.

10/10 優異

Ivan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fin beliggenhed - i gårafstand fra Gammel bydel
Super fint hotel og fin gåafstand til den gamle by - dejlig international standard
於 2023 年 4 月住了 4 晚
Yuliia Pirohova 於 2023年4月11日的回應
Dear Mr. Ivan,On behalf of the entire hotel team, we would like to thank you for choosing to stay at Courtyard Vilnius City Center!Thank You for sharing your experience during Your recent stay, it is always encouraging to hear positive feedback.We hope to welcome you again soon!

10/10 優異

Sidonia (Helsinki)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Erinomainen hotelli, loistava sijainti, reilun kokoiset huoneet, mukava sänky, laadukkaat petivaatteet, monipuolinen aamiainen, ystävällinen henkilökunta. Ainoa miinus yliherkän hajuaistin omaavan kannalta yleisten tilojen ilmanraikastimen jatkuva suihkautus.
於 2023 年 4 月住了 3 晚
Yuliia Pirohova 於 2023年4月11日的回應
Dear Sidonia,On behalf of the entire hotel team, I want to thank you for sharing about Courtyard Vilnius City Center.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared Your review with responsible teams so we can take it as an opportunity to identify the areas we will do our best to improve.I hope you choose to stay with us again whenever you are back in the area!Sincerely,YuliiaFront Office Shift Lead