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阿斯托雷卡皇宫酒店

4.0 星住宿

Hotel Palacio Astoreca

选择日期以查看价格

点评

8.6/10
优秀

热门服务设施

  • 含早餐
  • 免费 Wi-Fi
  • 餐厅
  • 提供停车位
  • 商务服务
  • 洗衣房

客房选择

可用的客房筛选条件
显示 7 种房型中的 7 种

显示标准双人房的所有照片

标准双人房 | 高档床上用品、迷你吧、客房内保险箱、特色装修

标准双人房

  • 215 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张双人床或 1 张特大床
  • 免费 Wi-Fi

显示小型套房的所有照片

小型套房 | 高档床上用品、迷你吧、客房内保险箱、特色装修

小型套房

  • 部分海洋景观
  • 377 平方英尺
  • 1 间卧室
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张双人床
  • 免费 Wi-Fi

显示尊荣双人房的所有照片

尊荣双人房 | 高档床上用品、迷你吧、客房内保险箱、特色装修

尊荣双人房

  • 269 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张双人床或 1 张特大床
  • 免费 Wi-Fi

显示华丽客房, 海湾景观的所有照片

华丽客房, 海湾景观 | 客房景观

华丽客房, 海湾景观

  • 湾景
  • 431 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床
  • 免费 Wi-Fi

显示标准双床房的所有照片

淋浴/盆浴组合、深泡浴缸、大花洒淋浴喷头、免费洗浴用品

标准双床房

  • 215 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 2 张单人床
  • 免费 Wi-Fi

显示尊荣客房的所有照片

淋浴/盆浴组合、深泡浴缸、大花洒淋浴喷头、免费洗浴用品

尊荣客房

  • 269 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 2 张单人床
  • 免费 Wi-Fi

显示小型客房的所有照片

淋浴/盆浴组合、深泡浴缸、大花洒淋浴喷头、免费洗浴用品

小型客房

  • 377 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 3 张单人床
  • 免费 Wi-Fi
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街区简介

阿斯托雷卡皇宫酒店位于瓦尔帕莱索，地处市中心而且位于海滨步道附近。如果您的日程安排包括外出活动，El Cardonal Market (埃尔卡尔多纳市场)和秘鲁大道肯定值得一逛，想要欣赏当地自然景观的旅客可前往公园旅馆和拉伊斯拉生态公园。埃尔佩拉尔缆车和康塞普西翁缆车同样值得参观。访问我们的瓦尔帕莱索旅行指南
地图
Calle Montealegre 149, Cerro Alegre, Valparaiso, Valparaiso, 2370637

附近有什么？

  • 索托马约尔广场
    索托马约尔广场
    步行 6 分钟 - 0.4 公里
  • 帕西奥尤戈斯拉沃
    步行 1 分钟 - 0.2 公里
  • 鲁卡斯美丽都之家
    步行 4 分钟 - 0.3 公里
  • 康塞普西翁缆车
    步行 4 分钟 - 0.3 公里
  • 伊基克英雄纪念碑
    步行 6 分钟 - 0.4 公里

周边介绍

  • 距普耶托站 5 分钟步行距离
  • 阿图罗·梅里诺·贝里特斯机场 (SCL) - 72 分钟车程

餐厅

  • Brecon's
    步行 4 分钟
  • Delicias Express
    步行 3 分钟
  • Restaurant Capri
    步行 5 分钟
  • Café del Palacio
    步行 1 分钟
  • Terraza Bella Ciao
    步行 4 分钟

住宿简介

阿斯托雷卡皇宫酒店

  • 位于市中心的高档精品酒店
  • 在阿斯托雷卡皇宫酒店，您可享受免费欧式早餐、露台和花园。住客可连接免费房内 WiFi，与亲朋保持联系，还可获享图书室和干洗/洗衣服务等设施/服务。
  • 入住期间，您还可享受以下礼遇：
    • 自助停车（收费）、快速入住和旅游/票务服务
    • 前台保险箱、礼宾服务和无烟场所
    • 行李员/门卫服务、礼品店和婚庆服务
  • 客房特色
  • 所有特色家居的客房均拥有高档床上用品和笔记本电脑工作区等舒适设施/服务，还有免费 WiFi和保险箱等设施/服务。
  • 其他客房便利设施/服务还包括：
    • 浴室配备大花洒淋浴喷头和泡澡浴缸
    • 32-英寸等离子电视，带有线频道
    • 每日客房清洁服务、书桌和电话

同类型住宿

外观
圣地亚哥德阿尔马格罗瓦尔帕莱索酒店
Valparaiso
  • 含早餐
  • 含停车设施
  • 免费 Wi-Fi
  • 餐厅
8.2 分，总分 10，很好，430 条点评
新价格 HK$611
总价 HK$611
6 月 19 日 - 6 月 20 日
圣地亚哥德阿尔马格罗瓦尔帕莱索酒店
对比同类住宿

住宿服务设施

网络

  • 所有客房提供：免费 Wi-Fi
  • 部分公共区域提供：免费 Wi-Fi

停车设施和交通

  • 在店外提供停车位（每晚 CLP 18,000）；需预约
  • 店内提供停车位（每晚 CLP 18,000）
  • 店内提供有限自助停车位

餐饮

  • 每日 07:30 至 10:30 提供免费欧式早餐
  • 1 家餐厅

休闲活动

  • 钢琴
  • 图书馆

家居型

  • 洗衣设施

便利设施

  • 24 小时前台服务
  • 礼品店/报摊
  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 婚庆服务
  • 客房清洁（每日）
  • 礼宾服务
  • 通晓多种语言的服务员
  • 行李员/门卫

商务服务

  • 会议室
  • 商务中心

室外

  • 花园
  • 露台

无障碍设施

  • 电梯

其他

  • 1 栋建筑
  • 5 层楼
  • 大堂壁炉
  • 建于 1923 年
  • 维多利亚风格建筑
  • 无烟住宿

客房服务设施

卧室

  • 高档床上用品
  • 遮光窗帘

浴室

  • 吹风机
  • 淋浴/浴缸组合
  • 免费洗护用品
  • 泡澡浴缸
  • 私人浴室
  • 提供毛巾
  • 拖鞋
  • 雨淋式花洒
  • 浴袍

娱乐

  • 32 英寸可收看有线频道的等离子电视

餐饮

  • 迷你吧
  • 免费瓶装水
  • 有限的客房送餐服务

其他

  • 保险箱
  • 笔记本电脑工作区
  • 电话
  • 书桌
  • 特色家居
  • 特色装修
  • 外侧走廊入口

政策

入住

开始办理入住：15:00；停止办理入住：00:00
提前入住需视供应情况而定
付费可提前入住
提供无接触办理入住服务
提供快速入住服务
住客需年满 18 岁

退房

12:00 之前退房
提供无接触办理退房服务

特别入住说明

前台工作人员将在住客到店时接待
住宿提供的信息可以使用自动翻译工具进行翻译

装修和停业

此住宿在 6 月和 5 月期间关闭。
以下设施将于周一、周二、周三、周四和周日关闭：
  • 用餐场所
  • 室内游泳池
  • 热水浴缸
以下设施将于周四、周五和周六关闭：
  • 用餐场所
  • 室内游泳池
  • 热水浴缸

进入方式

前台

宠物

不可带宠物或服务类动物

儿童及加床

欢迎儿童入住。
不提供折叠床/加床。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 您可能需要到店支付以下费用：19% 的智利增值税 (VAT)。出示有效护照和旅游签证显示其非智利居民的旅客，以及使用外国货币（如 USD）支付的旅客可免交增值税。

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 自助泊车费用：每晚 CLP18000
  • 附近停车费：每晚 CLP 18000（距离 300 米）
  • 付费可提前入住（视供应情况而定）

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的主要姓名相同。
此住宿接待方接受以信用卡付款；恕不接受现金

其他注意事项

此住宿不接受某些类型的集体活动或聚会的预订，包括告别单身派对。
只有经过登记的住客才可进入客房。
此酒店不允许携带宠物，包括服务类动物。

常见问题

阿斯托雷卡皇宫酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

提供自助停车服务，收费每晚 CLP 18000。停车位数量有限。

何时可在阿斯托雷卡皇宫酒店办理入住？

开始办理入住：15:00；停止办理入住：00:00。 可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在阿斯托雷卡皇宫酒店办理退房？

退房时间为 12:00。延迟退房会收取费用。

阿斯托雷卡皇宫酒店的地址在哪里？

此精品酒店坐落在瓦尔帕莱索心脏地带，步行即可走到帕西奥尤戈斯拉沃、埃尔佩拉尔缆车和美术馆。波特诺华尔街和海军大楼仅几步之遥。到达普耶托站需步行 5 分钟，而贝亚维斯塔站则需 12 分钟。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于阿斯托雷卡皇宫酒店的点评

8.6

超赞

9.4

清洁度

8.6

地点

8.4

员工和服务

8.6

住宿条件和设施
10 分 - 超赞。24 条好评，共有 46 条点评
8 分 - 还可以。13 条好评，共有 46 条点评
6 分 - 一般。6 条好评，共有 46 条点评
4 分 - 很差。1 条好评，共有 46 条点评
2 分 - 糟糕。2 条好评，共有 46 条点评

点评

已验证

10/10 超赞

Ronald

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
已验证

10/10 超赞

Andres

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
2022 年 5 月入住 2 晚
已验证

10/10 超赞

JOSE

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lindo
2022 年 3 月入住 2 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Highly recommended

Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
2022 年 2 月入住 1 晚
已验证

10/10 超赞

Sandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente atención Hermoso hotel
2022 年 2 月入住 2 晚
已验证

10/10 超赞

raimundo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy buena la estadia Muy cordial el Personal del hotel
2021 年 12 月入住 2 晚
已验证

2/10 糟糕

Christopher

不满意：员工和服务

Not Great for Price

Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
2020 年 3 月入住 2 晚
已验证

8/10 不错

Kristina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Pricey but great location

Very well located and very clean.
2020 年 2 月入住 5 晚
已验证

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Wonderful hotel in a great city.

This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night. All together a great place to stay, located in the center of the historic part of a great city.
2020 年 2 月入住 2 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace. A bit overpriced compared to hotels we stayed in elsewhere.
2019 年 11 月入住 2 晚
已验证

8/10 不错

Mr Simon Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice hotel, but.....

Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel. Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
2018 年 12 月入住 3 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
2018 年 3 月入住 2 晚
已验证

4/10 较差

Ignacio

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务

Beautiful hotel, bad customer service

Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
2018 年 1 月入住 1 晚
已验证

10/10 超赞

.alexander

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.
已验证

8/10 不错

Ezequiel

满意：清洁度、员工和服务、住宿条件和设施

Agradable estadía

El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado
已验证

6/10 一般

Michael

不满意：员工和服务

Good location

Staff fairly disinterested. Restaurant is very good, however. Needs some more TLC
已验证

2/10 糟糕

真实旅客

不满意：员工和服务

Bad Value Proposition and Poor Service

This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
已验证

10/10 超赞

Not Provided

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice place in Valparaiso

We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
已验证

6/10 一般

Daniela

满意：客房舒适度，清洁度

City problems

In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!! On the other hand, the manager was very polite and tried to solve the problems. The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
已验证

6/10 一般

Nassara

满意：清洁度
不满意：员工和服务

Not a Relais & Chateau experience

The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.
已验证

6/10 一般

真实旅客

不满意：客房舒适度

historical hotel and vicinity

Experience - Disappointing Room preparation - Excellent breakfast service - Bad bath commodities Not a hotel boutique experience, I expected more.
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great Boutique Hotel in the perfect Location!

Great Boutique Hotel in the perfect Location!
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

One of the best Boutique Hotels in Valpo!

We had a very pleasant stay. Great location, well refurbished property, nice rooms, good staff and breakfast.
已验证

10/10 超赞

booster

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

dont trust sat nav!

Took an age to find hotel though tiny roads up and down this lovely town. Only 3 parking spots in very tight area.
已验证

10/10 超赞

Ormond

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Really cool

An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.