Città di Castello Vitelli Palace alla Cannoniera Hotels

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Hotel Tiferno is a lovely hotel! The staff is very kind and welcoming. I thoroughly enjoy my stays at Hotel Tiferno and look forward to a return trip soon!"

"My wife and I love to stay here when we come to the antique's festival in Citta Di Castelo. Quite , Clean, very nice breakfast. Hotel staff happy to help. Great stay at a great price. See you next time"