Vomo Island Holiday Rentals

"The staff were amazing. So welcoming and friendly that they made us feel at home."

"I have stayed at Sheraton Tokoriki three times over the years and have always loved it, which made this most recent stay particularly disappointing. In the past, the service has been a standout feature of the resort. Staff would usually know you by name within a day or two and service felt attentive and warm. Unfortunately, this visit felt completely different. Service throughout the resort was consistently slow and inattentive. For example, we waited around 1.5 hours for a simple coffee to arrive, and long waits for service in the restaurants were common. Food and drinks were not offered poolside, which is unusual for a resort of this standard. On several occasions we found ourselves standing and waiting while staff finished their own conversations before acknowledging us, and when service did come it often felt as though we were inconveniencing them. There were also issues with the food and beverage offering. Some menu items did not match their descriptions and overall the pricing felt very high relative to the quality delivered. More broadly, there seemed to be an underlying staff morale issue. The atmosphere suggested that staff were unhappy, which unfortunately translated into noticeably poor customer service. We did raise these concerns with management during our stay, however no real solutions were offered. This is a beautiful resort in an incredible location, which is why it’s so disappointing to write this review. Based on our previous stays, Sheraton Tokoriki "

"The waterfront is not what it looks like on the website when tide is out it’s full of garbage "

"The resort was so beautiful and staff really did make the holiday. Was amazing."

"Lovely family who run the place, but quite fun down. Bungalows were built 20 years ago and have had no renovation. That said everything was functional. No cell signal except in 2 spots by the beach Very intermittently. No ac, no hot water, no locks for the doors. Food was basic but good and plenty of it. Reef shark feeding snokel activity was absolutley amazing. Hiking trails do not exist. Guide needed to hike. I was there alone for one night, then joined by a couple the next. Excellent place if you want peace and quiet"

"Bula We can't say enough positive about each and every staff member. They are all friendly, helpful, never make any request feel like a burden and know your name from the minute you arrive. The room was clean and comfortable. The bar has limited selections but okay. We were disappointed that there was 1 menu for each meal and it never changes. As we were in there in the low season, the buffet and traditional cooking night were not available. Food was prepared fine but lacked seasoning. There are no between meal options, fruit etc, available. If you like to snack, bring things with you. The common areas really need some updating. The staff do the best with what they have,but the owner needs to put some money into paint, replacing pool decking and cushion etc. This resort is not suitable for anyone with mobility issues, you take one boat from the marina and then have to change to a smaller tender boat to take you to the beach as there is no dock. The ocean access from your Bure is very rocky and the sand coarse, recommend bringing water shoes. We loved the staff singing to greet you and send you off."

"Really the only feedback i have is that there should be a nightly activity. But seriously if thats all that i can offer thats not a big deal. Solo traveller, made me feel special and welcomed when wanted and left me alone when i wanted. Perfectly relaxing. Safety is their top priority and appreciate all the extra efforts in ensuring that for all guests. Massage was amazing and can day enough about the bar staff. Vinaka for a relaxing few days!"

"Staff were very friendly, rooms and facilities are in need of an upgrade "

"Upon checking in at 7 am, our room was not going to be ready til at least 11 am. They provided us with a room to store our stuff in and to change after a 12 hour flight. They fed us a nice homemade breakfast and we hung out at the pool til our room was ready. They were all so kind and we felt great about our choice to stay here. Then upon moving to our room, they informed us that our personal pool was not working properly, but it should be repaired by days end. The part never came. We were polite and understanding, They had no other room for us with a personal pool until the next day. They paid for our dinner, wine and dessert night one! They moved us into a room that worked and we had no complaints! Most of all, every staff person we encountered were so caring and kind to us! If Fiji weren't so blasted hot, we would gladly return!"