This property is FANTASTIC! The rental is beautiful, comfortable and clean, with plenty of space and absolutely gorgeous views of the ocean and nearby golf course. It’s stocked with everything you need for a beach vacation, including towels, chairs, umbrellboogie boards, football, and on and on. It’s also stocked with plenty of supplies … dish soap, paper towels, toilet paper, soap, shampoo, plenty of hangars in the closets … and thoughtful “extras” including luggage racks in each room and large floor fans. We loved it so much that we booked again for next year. The pictures shown on the rental sites are great … but the actual property itself is even better!!
The property manager, Kona Coast Vacations, was wonderful! Check-in was simple and easy, and Kona Coast went above and beyond to help us secure a late checkout since we had a red eye flight the night we checked out. When we arrived, there was a beautiful and generous welcome basket with all kinds of delicious Hawaiian goodies, and we had no issues during our entire stay. We frequently stay in vacation rentals and have had all kinds of issues, from non-working refrigerators or other appliances, bug problems (namely cockroaches in Hawai’i), non-working a/c, etc., so we’ve learned to expect to have to deal with some type of issue as part of a vacation rental. Therefore, having no issues at all was fabulous!! Kona Coast was easy to work with and very quick to respond to our emails requesting late checkout and inquiries regarding rebooking for next year. This property manager is great, and I wish all vacation rentals had property managers like Kona Coast.
The rental is located in the incredible community of Hali’i Kai. This is our favorite place on the Big Island, and the Hali’i Kai property and grounds and views are incredible! The Ocean Club is also a huge bonus … fantastic food, lovely setting and ocean views, and best of all AWESOME people, many of whom have worked there for years. We love Mary Gail, Kathy and Daniel, who have all been there quite a while. The newer employees were also very nice and did a great job. The chefs know their stuff, and the food is wonderful. Thank you all at the Ocean Club from the Vance Family!!! :-)
Finally, it is helpful to note that the Hali’i Kai property is very centrally located. Hali’i Kai is located in the Waikoloa Village area, which has everything from restaurants to shops to hotels. We love it and can’t wait to visit again!